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Tag: support
Stripe to ditch Bitcoin payment support
2018-01-24 06:48:16| BBC News | Business | UK Edition
Volatility, high fees and longer transactions mean the payments firm will dump the cryptocurrency.
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payment
stripe
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Services Support Consultant
2018-01-23 17:17:40| Space-careers.com Jobs RSS
Services Support Consultant Hosting Solutions Airbus Space and Defence Intelligence is a leading provider of optical and satellite imagery, geographic information products, software and services delivering geographic information solutions into both private and public sector organisations worldwide. Airbus Defence and Space provides high valueadded solutions including satellite data geographical information acquisition and processing, operational emergency planning systems, geoinformation, risk analysis, consultancy, data management and hosting. Do you enjoy speaking to customers and troubleshooting situations? Interested in working within the Homeland Security sector or with Bluelight and Civil Government Agencies? Looking for a role where you can have a positive impact on customerfocused processes and procedures? Then this is the role for you! A vacancy has arisen, within the Hosting Solution department, for a Services Support Consultant. This role is to be based in Guildford The Services Support Consultants Hosting Solutions primary role is to provide an excellent service to the customer within the remit of their Service Level Agreements SLAs, whilst increasing the return on investment. As a Services Support Consult, you will be responsible for Ensuring the Hosting Solutions Customer Services Team remains a centre of excellence, for use of the larger company and Intelligence, via a blend continual improvement CI and efficiency. Contributing to and supporting the evolution of the strategy for the Hosting Solutions product portfolio. Retaining the existing customer base and allowing expansion into new markets. Working with the software development, sales and project delivery teams to ensure they are fully integrated and that operations are optimised. Providing tender support to the Hosting Solutions Team with Service Management input. Developing feedback and complaint procedures for customers to use. The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs.We are looking for candidates with the following skills and experience Ability to provide out of hours customer support. A degree or equivalent qualification in relevant subject or equivalent experiencetraining Service Management, Computer Science, Software Engineering GIS, Geography or similar. Previous Service Management Technical Customer Support experience. Knowledge of Service Management Delivery within a commercial environment. Knowledge of ITIL. Strong analytical skills ability to lead the analysis troubleshooting of complex problems and solutions. A proven ability to communicate effectively including delivering presentations to internal and external audiences. The following skills experience will be desirable, but NOT essential as training will be provided Experience of spatial data data management and processing and applications. Experience with hosting services, infrastructure and management. Knowledge and experience of the Government Public sector. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Tags: services
support
consultant
support services
Task force to support Carillion-hit firms
2018-01-18 16:55:57| BBC News | Business | UK Edition
The government will coordinate a meeting later today aimed at supporting business and workers affected.
Tags: support
force
task
firms
ET Deals: 128GB iPad Pro 12.9-inch with 4G Support for $750
2018-01-17 21:45:43| Extremetech
While Apple has the Mini for those with smaller tastes, it also goes the other direction with the 12.9-inch iPad Pro for those of us who want big screens. So if you're an artist looking for a large drawing surface, or you simply want more screen real estate for images and text, today's deal is phenomenal. The post ET Deals: 128GB iPad Pro 12.9-inch with 4G Support for $750 appeared first on ExtremeTech.
Assistant IM IT Support Technician
2018-01-17 17:17:29| Space-careers.com Jobs RSS
Are you passionate about IT and networking? Do you enjoy tackling problem solving with a creative and innovative approach? Are you prepared to rethink Information Management? Looking to work on kit that helps people in crisis? Then this is the role for you! Working in IM means living global trends developments such as digitalization, innovation and a new way of working. We are looking for someone who is passionate for digital topics and interested in working in a diverse and international environment. Assistant IM IT Technician is required to assist the IM team with the deployment and ongoing support of IT services, including installation and configuration, fault resolution, desktop imaging and security management. You will be working on the Airbus Defence and Space site in Stevenage, within a backoffice role communicating with internal customers, this is not a helpdesk role. The role provides the opportunity to develop skills in delivering IT services, using current technologies along with scope for training and development in future IT technologies. Ideally you will have previous experience in a fast paced support environment within a service management framework. The successful candidate will need to gain UK Security Clearance in order to undertake related work in accordance with business needs. As an Assistant IM IT Technician your main duties will be Supporting network devices and technologies used in service delivery WiFi devices, firewall and IPS, packet shaping, switches routers Cisco and HP, Radius and Active Directory authentication, etc. Using CRM systems for tracking, resolving and implementing faults and requests within defined SLAs. Responsibility for the image build and security patching of all fixed PC infrastructure. Responsibility for building and imaging engineering laptops. Supporting High Integrity Telecommunications System HITS end user devices. Troubleshooting end user device problems and backoffice infrastructure support Working within a service desk environment this role is not a helpdesk call centre roleTo be successful for the Assistant IM IT Technician role, you need to have the following skills and experience Basic networking skills Analytical Apply an analytical approach with particular attention to detail Driven Personally motivated to deliver. Can work independently to set objectives, quality, standards and deadlines Communication Excellent customer facing, communications and interpersonal skills. Consistent ability to communicate effectively, formally and informally, with colleagues Authentication services Radius, Active Directory AD Desktop imaging and deployment tools SQL Server Database understanding Any of the following skills are desirable and NOT essential as training will be provided Knowledge of WiFi management and deployment tools WiFi Security Managing Microsoft Active Directory AD services Understanding of network protocols SMTP, HTTP, etc. Use of remote support and diagnostic tools RDP, MSC, etc. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Tags: support
assistant
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