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Senior Engineer, Customer Service Delivery

2016-08-30 12:04:49| Space-careers.com Jobs RSS

Senior Engineer, Customer Service Delivery Ref SES0873 Region Europe Location Luxembourg Betzdorf Company SES Category Other Engineering Technical Position Staff Published 20160830 Context The Senior Engineer, Customer Service Delivery CSD, is the SES specialist in RF interference geolocation, and will manage all aspects of the SES global geolocation capability provide support to the 24x7 operations centers for complex interference geolocation provide geolocation consultation, procedures and training to operations staff and support third party geolocation services. The incumbent will manage the configuration, upgrade, and critical operational data necessary to maintain high availability of the geolocation systems provide servicelevel management to external geolocation service providers and system vendors and provide guidance on requirements and strategic direction for future provision of geolocation services and systems to enhance SES customer service. The incumbent will also support other CSD operational systems and develop expertise in SSMS Frequency Coordination monitoring system, SatGuard TDMA analysis, MONICS carrier monitoring system, and other future operational systems to enhance and increase the expertise within the operations coordination team. Responsibilities Be the SES operational specialist in RFI geolocation, and work independently or with other operations staff as appropriate, for all aspects of geolocation services and support Act as coordination point with external companies and entities to support geolocation and RFI mitigation, and provision of services to third parties Gain and maintain the highest level of operational and technical knowledge of SES operational systems, in order to provide effective support to the operations teams and customer services Be accountable for the delivery of the SES geolocation capability to speed the resolution of customer impacting interference Undertake timely and unsupervised judgments involving highly complex facts, situations which require analysis and interpretation, and comparison of a wide range of options, to find solutions to rapidly resolve cases of RF interference Manage the development of training material and operating procedures, and provide teachingtraining of geolocation techniques and procedures to the 24x7 operational teams, and to other groups across the organisation Create reports and statistics as required on RFI events, activities, performance, usage of the systems, and customerspecific problems Ensure the availability and preparedness of the SES systems and all associated data and documentation, to support the 24x7 need for RFI geolocation, service monitoring, and RFI mitigation Present complex information at international conferences, as a trusted representative of SES, related to SES experience with interference, investigation of RFI, geolocation techniques, and innovative operational systems Liaise with Engineering departments for the specification, design, development, testing and acceptance of new hardware and software systems Participate in vendor meetings and negotiations, related to system and service development, upgrade, operations and maintenance Manage the servicelevel activities from geolocation service and system vendors Assist in formulating long term strategic guidelines to evolve and improve SES capability for geolocation and RFI mitigation, integration of monitoring and analysis tools, and operations improvement Always act in a proactive and selfmotivated manner to improve the overall customer operations and experience Provide oncall support to assist with resolution of urgent operational matters Experience Qualifications An electricaltelecommunications BSMS degree, or equivalent qualifications and experience Minimum of 7 years working experience in technical customer support and servicesystem management Advanced knowledge of techniques and operation of geolocation and monitoring systems, and RF interference mitigation Advanced theoretical and practical knowledge of satellite communications and RF systems Strong aptitude for a systems approach to problem solving, and good analytical skills Strong customer focus Selfmotivation, attention to detail and accuracy Good written and oral communications skills Ability to work independently, in a team environment, and in a supervisory capacity, as required Ability to train and coach other technical staff Maintain high level of operational systems availability, utilisation and accuracy Perform rapid and effective fault resolution Provide effective and appropriate management of the SES geolocation capability Ensure a close working relationship with, and support to, the operations centers and Ground Infrastructure engineering staff Maintain good relationships with external parties for coordination and data sharing, as may be required for geolocation and RFI mitigation with adjacent operators and third parties Represent SES geolocation and RFI mitigation expertise at industry events and conferences Innovate to develop enhanced tools, efficient processes, and effective operational solutions Travel as required Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to General Manager, Operations Coordination Apply for this Job online

Tags: service customer delivery customer service

 

Senior Image Data Processing Earth Observation Engineer

2016-08-19 10:03:21| Space-careers.com Jobs RSS

Senior Image Data Processing Earth Observation Engineer Key Tasks and Responsibilities In the frame of MTG Meteosat Third Generation program, the nextgeneration European operational geostationary meteorological satellite system a collaborative EUMETSATESA program a software simulator PDG for generating the measurement and auxiliary data from each major MTG instrument shall be established. The Payload Data Generator PDG is intended to support the EUMETSAT Ground Segment EUM GS development in particular the verification and validation of the Instrument Data Processing Facility IDPF. Beyond that further SW development activities are planned regarding MTG subsystem simulation and ground segment data processing of the postEPS ground segment As part of the team, you will have the following responsibilities Responsible for the Software Development of the PDG In particular will be in charge of the analysis, coding and testing of algorithms described in textual form, andor by equations and with parameter data lists mainly simulating the impact of the overall MTG data acquisition chain encompassing the geometric, radiometric and spectral deformations, but also a few other processing like spatial resamplingremapping and data fusion functions which aim at adapting the sampling and map projection of external data to be prepared for the MTG instrument data generation Integration, Verification, Validation and Qualification of the PDG Documentation Detailed Design, Test ProceduresReports, User Manual Being able to use the Payload Data Generator PDG, e.g. for user support and training Planning, preparation and conduction of the SW development for processing prototypes and operational processors for the postEPS ground software Support to SW development for MTG subsystem simulation. Skills Experience Degree in aerospace engineering or other relevant domain Knowledge of principles of typical Earth Observation instruments and spacecraft Good image data processing skills Good level of software development experience with the C and Python languages Good knowledge of mathematics to be able to understand algorithms necessary Fluency in English is mandatory. This job is located in Stuttgart. We welcome applicants who are available from January 2017 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Micheline Blisle at jobshespace.com, quoting job DEB3188 before 18Sep16. Please note Due to work permit requirements for this position, please apply only if you are citizen of a European Union state or if you are eligible to obtain a work permit for Germany.

Tags: data image senior processing

 
 

Senior Systems Engineer

2016-08-18 20:06:12| Space-careers.com Jobs RSS

Senior Systems Engineer IRC230369 STFC Rutherford Appleton Laboratory, Harwell, Oxfordshire Salary 37,213 50,926 About Us The Science and Technology Facilities Council STFC is one of Europes largest research organisations. Were trusted to support, enable and undertake pioneering projects in an amazing diversity of fields. Through worldclass facilities and people, were driving groundbreaking advances in science and engineering. STFCs ISIS facility is a leading centre for research in the physical and life sciences. The facility performs cutting edge research into the structure and properties of materials at an atomic and molecular level. About The Role The RAL Space, Space Engineering Technology Division is recruiting Space Systems Engineers in order to support a growing number of ongoing and new programmes. This portfolio of programmes covers a wide range of applications Spacecraft Systems, Space Physics, Earth Observation and Technology Development and will provide the successful candidates with opportunities to provide technical leadership of a range of projects involving space hardware at all stages of the space project lifecycle from preproject feasibility studies, through to flight operations. Depending on the mix of experience and skill sets of the successful candidates, the eventual positions will be tailored to focus on one or more of the following areas Concurrent Design, Technology Roadmapping, Space Physics and Earth Observation. The posts offer longer term professional development opportunities in Systems Engineering specialisation and Programme Management. Duties and responsibilities for the role include Systems Engineering input to existing and future space projects leading the requirement definition and flow down process management of design concept development, preliminary design and detailed design detailed project work in planning, executing and reporting of tests, verification and calibration activities commissioning and operation of space hardware preparation of proposals for future lines of work management of significant work packages andor small projects line management of junior members of staff within the systems engineering group Personal Skills and Attributes It is essential that you have undergraduate degree in Engineering or Physics or equivalent. You must have knowledge in one space related engineering discipline as well as Aerospace project experience outside of undergraduate or postgraduate degrees. Systems Engineering experience is essential as well as having experience of making recommendations to collaborators and subject matter experts. You must have experience with design andor analysis software tools and also have good computer skills. It is desirable that you have project experience, space project experience and spacecraft systems engineering experience. Experience in the application of a range of ECSS standards would also be beneficial as well as being familiar with principles of concurrent design. Experience of technology development planning, bread boarding would also be beneficial in this role. To Apply Applications are handled by UK SBS to apply please visit our job board at httpwww.topcareer.jobsVacancyirc2303696671.aspx All applications for this role must be submitted by 16th September 2016. Applicants who are unable to apply online should contact us by telephone on 01793 867000.

Tags: systems senior engineer systems engineer

 

Job Opening: Senior Engineer (Civil)

2016-08-16 20:20:22| PortlandOnline

The Senior Engineer (Civil) supervises and participates in complex engineering projects and analyses related to the planning, design, and construction of a variety of public works capital projects.

Tags: job senior opening civil

 

Senior Engineer, Software Systems

2016-08-16 11:04:58| Space-careers.com Jobs RSS

Senior Engineer, Software Systems Ref SES0869 Region Europe Location Luxembourg Betzdorf Company SES Category Space Engineering Position Staff Published 20160812 Context Software Engineering staff is responsible for specification, design, development and support of software applications andor computer hardware used for realtime spacecraft control and management as well as offline tools to support spacecraft engineering analysis. The position may also include system procurement, project management and oncall remote support roles. Responsibilities Determine operational feasibility by performing analysis, creating problem statements, requirements definition, solution development and critical reviews Design and write software that addresses complex requirements, perform associated software unit testing and software integration Propose and develop enhancements and requirements for new and existing applications Execute performance engineering and optimization, proof of concept testing, deployment planning and acceptance testing Configure, deploy and maintain workstations and servers at each of the geographically diverse operation centers Communicate progress and problems to management, estimate and lead project work schedules and anticipating and avoiding problems Experience Qualifications Candidates with experience in the following areas are being sought. Experienced and junior candidates are strongly encouraged to apply. University degree in Computer Engineering, Computer Science or Information Technology Programming languages C, Java frameworks EJB, JPA, JMS, Python Skills in SQL, MySQL, Eclipse IDERCP UNIX, LINUX, Windows, system administrators Proficiency in structured software design and programming philosophies Experience in utilities programming, debuggers and debugging techniques Knowledge and use of Version Control Systems Experience with TCPIP protocols and messaging applications Network experience in the areas of topologies and protocols along with firewall administration Knowledge of UML 2.0 and the most usual Design Patterns and Antipatterns Distributed frameworks such asCORBA, ActiveMQ, OpenDDS Experience with spacecraft control systems and spacecraft platformsbuses Relentless focus on collaboration and teamwork with a demonstrated mindset of helping others to succeed Committed to project results and deadlines. Proven analytical skills, innovative, methodic, with ability to prioritize, good selforganization. Willingness to meet the needs of 24x7 environment Excellent written and verbal communication skills Fluent in English any other language being an asset and eager to integrate into an international environment Domestic and international travel required Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Senior Manager, Software Engineering Apply for this Job online

Tags: software systems senior engineer

 

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