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Home › manager transition

 

Tag: manager transition

Manager, Contingency Transition Planning

2019-11-18 11:16:04| Space-careers.com Jobs RSS

About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Manager, Contingency Transition Planning Luxembourg Betzdorf You are the key contributor in ensuring that the risks inherent in the management of a 60 spacecraft fleet in both geostationary and medium earth orbits are fully understood and managed appropriately. The contribution is focused in two key areas the formulation of ContingencyRestoration plans to account for possible spacecraft malfunctions as well as the formulation of plans for transfer of customer services from existing to new spacecraft Transitions. The role is cross disciplinary in nature, requiring you to balance technological, financial, contractual and regulatory factors, to find the best solution for SES and its customers. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Understand the SES GEO and MEO spacecraft fleet capabilities and limitations, with a focus on analyzing various potential GEO failure scenarios in the European and International fleet In order to minimize impact to SES and its customers at the time of a spacecraft failure, create, maintain and publish Transponder priority lists, Contingency plans and associated data Regularly update the Transponder priority lists and Contingency plans by monitor and follow spacecraft capacity allocation changes. Liaise with the relevant Technology groups to insure proper implementation Analyse spacecraft anomalies and report any impact on commercial operations such as changes in supportable transponder load, beam performance and projected spacecraft endoflife date. Reformulate Transponder priority lists and Contingency plans to reflect changes with a focus on the European and International part of the GEO fleet. If required analyse possible proactive migration plans to mitigate impact of anomalies Identify possible improvements to existing tools and processes used for the development of Contingency plans. Implementation of identified improvements as required Lead the planning phase of the transfer of services from existing GEO spacecraft to new GEO spacecraft Transitions as assigned. Analyse existing customer traffic and new spacecraft capabilities in order to formulate plans for the migration of customer services. Coordinate with all relevant internal teams involved in the Transition Sales, Solutions Engineering, Asset Management, Legal Regulatory, Technology, Global Services, in order to insure a seamless migration Develop competencies in HTS satellite designs to be able to support the creation of contingency and transition plans for the current and future HTS satellites in the SES fleet. COMPETENCIES Excellent analytical skills, innovative spirit, business mind, ability to provide practical conclusions Demonstration of the ability to be a team player, take initiative, be flexible and take leadership Very good human relations, interpersonal and communications skills internally and externally Ability to selforganise, prioritise and handle timesensitive tasks in a demanding environment Ability to work well in a multicultural, international environment Curious mindset and fast learner Selfinitiative, courage and pragmatism in order to identify and overcome impediments Sense of urgency, initiative and competitive drive to get things done. QUALIFICATIONS EXPERIENCE Masters degree preferably in ElectricalTelecommunication Engineering or equivalent professional experience Minimum 7 years of professional experience, preferably in the satellite or telecommunications field Technical knowledge of satellites technology, satellite operations and earth stations systems. Knowledge of Satellite payload systems and link budgets Experience in Satellite transponder loading techniques and practices preferred Experience in IT systems used to manage satellite payloads and customer contracts preferred Excellent verbal and written communications skills in English the knowledge of other languages is considered an additional asset OTHER KEY REQUIREMENTS COMMENTS KPIs Smooth Satellite Transitions with minimum customer complaints, Customer support during contingency situations Interfaces with Commercial Sales, Solutions Engineering, Technology Space Systems Development Engineering, Corporate Legal, Development Fleet, as well as within the Commerical Operations organization Readiness to travel internationally if required. Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE

Tags: manager planning transition contingency

Junior Service Transition Manager Network Security

2019-02-05 10:29:38| Space-careers.com Jobs RSS

A New vacancy for a Junior Service Transition Manager has arisen within the Airbus Defence Space service management team in Newport, South Wales. We are looking to develop a candidate, who is able to demonstrate familiarity with service delivery, project management and customer relationship management practices, into a Service Transition Manager. The Junior Service Transition Manager will be reporting within the service management team, the Junior Service Transition Manager will eventually be responsible for the transition of specific Airbus services from initial contract award into the delivery phase of the ITL service model. This will be an excellent opportunity for an individual to either develop a new career or learn different skills within the military, central government and public services sectors. What we offer Challenging tasks in a company with some of the most innovative cyber security technology and services Integration into an international network of Network security experts across and outside of Europe Participation in Europewide projects as prime supplier Exciting development opportunities and perspectives within Airbus as a global player An attractive company pension scheme Airbus Group success share scheme Flexible working hours Tasks Workload will vary depending on business patterns Several transition projects may run in parallel, or there may be periods where no transition projects are in flight. During these quieter times the candidate will be expected to work with the Newport Service Lead to define and implement new standard and repeatable transition models depending on the service contracted. The individual will be both customer and internal business facing and basic knowledge of ITIL disciplines such as incident and problem management is required. The candidate should also be comfortable with a Project Management discipline. The candidate will be required to work independently within differing security requirements and client organisations. Create and maintain relationships to ensure services are transitioned to time and cost in line with planned milestones, thus avoiding financial and reputational impact Liaise with customers, internal functional management, partners or third party service providers Dependent upon experience and developmental planning, the candidate will become accountable and responsible for the risk free take on and run of new services including ensuring that all new projects work in line with the technology strategy and ITSM tooling and platforms Ensure that AIRBUS services commence on time and to quality and all required support staff are able to take on services with no knowledge or capability gaps Provide reports as required by the Service Delivery lead Work closely with the Service Operations team as key stakeholders Contribute to continual service improvement. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth. Your skills The Junior Service Transition Manager must be able to demonstrate An awareness of service delivery practices, preferably ITIL within the Defence or security sectors A Project Management ability Experience in operating a network or security managed Service would be preferred Knowledge of how KPIs and SLAs are managed Awareness data security practices Able to develop and implement new processes and procedures Able to work in an autonomous way and be comfortable in customer facing situations Capable of performing a Service Deliver Management role if required, dependent on current team workload and business forecasts Must be UK Security Cleared or if lapsed can demonstrate previous clearance levels within the last 12 months. This role is based at Airbus Defence and Space offices, Newport, South Wales, with occasional requirements for business travel within the UK and abroad Many of our staff work flexibly in many different ways, including parttime. Please talk to us at interview about the flexibility you need. We cant promise to give you exactly what you want, but we do promise not to judge you for asking. We value the strength that diverse perspectives bring to our business, so if you require any reasonable adjustments to fully participate in the recruitment process please discuss this with the recruiter who contacts you Work Experience Not specified Contact Please apply for this vacancy online at our careers site www.jobs.airbus.com with your CV attached. By submitting your CV or application you are consenting to Airbus Group using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus Group. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Apply HERE

Tags: service network security manager

ESTRACK Transition Manager

2018-09-25 16:27:33| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities We are currently looking for a TransitionProject Manager for ESTRACK, to work in Sercos operations at our customer site ESOC, Darmstadt, Germany. The role will be offered as 6 months fixedterm contract. The position is related to the Network Operations Centre NOC Services at ESOC, for which Serco will nominate a temporary position to oversee the implementation of all reorganisation of the service into its new operating structure. The ESTRACK Transition Manager is the main point of contact and the responsible party for managing change of the services Serco provides, while minimizing costs and associated risk factors. The Transition Manager will be aligned upon contract award, and will remain in position until the agreed level of operational resilience has been achieved, and the Agency has approved business as usual status for the contract, but not longer than 12 months. As the implications and considerations for the planned transition may be complex and affect multiple areas of the business, the Transition Manager shall chair regular review meetings and on demand create presentations, which includes handouts, notes, examples and research materials, to illustrate the point. As part of a multiheaded transition team the ESTRACK Transition Manager is responsible for the following Review, update and maintain the transition plan and other associated plans for the project. Extract requirementsdeliverables from the statement of work, the ITT and our proposal. Manage delivery of the project and work with the contract management team to ensure sufficient resources for the project. Ensure the project delivers the required benefits on time and on target, meeting quality requirements. Develop and maintain communication at all levels across the contractcustomer. Design, organise and facilitate change activity with staff at all levels and customer involvement. Develop and maintain realistic quality and risk plans. Capture lessons learnt. Create weekly and monthly status reports for the customer. Facilitate and lead weeklymonthly and adhoc meetings with the customer and internal stakeholders. Ideal candidate The successful candidate should bring Competent user of Microsoft Office specifically Word, Excel, PowerPoint, Project, Visio. Strong experience as a project manager. Preferably PMP or Prince2 certifiedexperienced. Extensive Change Management experience. Experience leading service transitions in an outsourcing environment. Moderation skills ability to deal with detractors and difficult staff facing job lossjob change. Excellent communication skills ability to talk to staff and top management. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Tags: manager transition transition manager manager transition

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