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Tag: service

Audi launches premium mobility service Audi on demand+ in Beijing

2017-09-20 12:55:38| Green Car Congress

Tags: service premium demand audi

ScotRail to Trial 'Fastest On-Train Wi-Fi Service in the World'

2017-09-20 10:25:00| Railway Technology

Passengers on the Edinburgh-Glasgow train route will soon be able to experience "Super-fast" on-board WiFi. According to reports in The Scotsman newspaper, Cisco is spearheading a project that will boost wireless connection speeds by a factor of ten

Tags: service world trial wifi

TfL and ARL to improve London Overground customer service

2017-09-20 01:00:00| Railway Technology

The UK's Transport for London (TfL) and operator Arriva Rail London (ARL) have planned to review and modernise customer service on the London Overground network.

Tags: service customer improve london

Data Processing Service Engineer Climate

2017-09-19 23:11:28| Space-careers.com Jobs RSS

For our customer in Darmstadt we are looking for a Data Processing Service Engineer in order to assist in the data processing and software system engineering activities for the operational and future programmes within the Data Processing Systems and Applications Competence Area DPSA CA, including processing frameworks. The areas of work in the scope of the DPSA CA activities are the following The full engineering lifecycle of future Data Processing systems and applications for programmes under development. Maintenance of Data Processing SystemsApplications Requirements full lifecycle for Online Data Acceptance, Product Generation, Encoding and Delivery and Offline Analysis and Reporting systems, and including their Reprocessing equivalents as used for Climate Record generation Support Management of industrial contracts for the development or maintenance of Data Processing Systems and Applications Data Processing SystemsApplications interfaces engineering Generation of prototypes and development plans and where relevant their implementation Contribute to Integration, Verification and Validation Test campaigns Generation, maintenance and evolution of Data Processing SystemsApplications Maintenance Plans Contribute to the consolidation and evolution of processes, standards, methodologies, tools, elements, and facilities for data processing of science data for operational and future programmes Maintenance and evolutions of Data Processing SystemsApplications for existing and under evolutions programmes Provision of relevant inputs in area of responsibility to the midterm evolution planning MTEP for the evolution of operational systems and the implementation of the evolutions. Tasks and Responsibilities The typical tasks of the Data Processing Engineer will be Contribute to the definition, design, implementation and maintenance of architectures for data processing ground segments and their components with special emphasis on product quality control, calibration and validation, production monitoring and reporting. This task will mainly include Maintenance and evolutions of applications system in the area of the Monitoring, Analysis and Reporting Multi Mission Element framework and in all its components Configuration Management, building and distribution of applications software releases and patches Contribution to applications software system design and reengineering in the area of the Monitoring Analysis and Reporting Multi Mission Element framework Support the operations of existing data processing ground segments and their maintenance and evolution. This will also include upgrade software, including implementing and maintaining new algorithms for product quality control and calibrationvalidation activities Perform routine tasks in operational systems under configuration control such as Contribute to the Configuration Management process and the building and distribution of software releases and patches Contribute to the development, integration and configuration management of software developed by third parties, its installation, and configuration and testing Anomaly investigations, documentation and classification. Follow up of the delivery of SW resolutions for these anomalies Perform standard SW engineering activities such as SW testing in a structured approach to verify that delivered SW is fulfilling the requirements or to demonstrate that problems have been corrected SW integration and verification in the ground segments Settingup and implementation of maintenance policies and procedures, Contribute to the procurement and installation of software, and the coordination with external providers of support services Participation in meetings and formal reviews. Skills and Experience Profile The following skills and experience are mandatory University degree in the relevant discipline engineering, physics, software or similar Relevant experience in preparation of requirements, design, interfaces and testing documentation for data processing systems considering the systems engineering aspects of data processing management and data provision experience of data processing for high data rate missions andor Earth Observation missions is an asset but is not mandatory Experience in SW design, SW development, Web applications programming, operation, maintenance and troubleshooting of large complex realtime data processing systems for Earth Observation missions. Competence in objectoriented software design and implementation possibly in the context of satellite instrument data processing systems. Ability to write accurate and consistent technical documentation. very good communication and presentation skills and be able to cope with very high workloads. Moreover heshe shall possess the following mandatory attitudes and attributes relevant for the development of hisher tasks Ability to learn and develop the needed skills and knowledge to contribute to the development of Data Processing applications within the Supporting Application Engineering Team. This includes the ability to rapidly absorb, and make use of, information presented in written and oral communications in a dynamic context The ability to maintain a system overview is essential. Heshe shall have a systematic approach to work, be able to plan their work and to cope with tight schedules and multiple tasks. Demonstrated knowledge and experience in the following areas is mandatory CC programming language experience in a UNIXLINUX based environment Use of application programming of database systems e.g. ORACLE, INFORMIX, PostgreSQL and MySQL Competence in the use of scripting languages e.g. shell scripting, highlevel languages e.g. Python, Java and correspondent using of their libraries Knowledge of web technologies, programming and markup languages e.g. Apache, CGI, JavaScript, UML Knowledge of XML and related technologies XPATH, SVG, etc. Competence in the exploitation of modern hardware and operating systems at the application level e.g. parallel programming pthreads, MPI, OpenMP Familiarity with data formats used for meteorological satellite products Design and implementation of MMI using different toolkits and languages Desirable Skills and Experience Previous experience and knowledge in any of the following areas will be considered an additional asset Experience with the programming and usage of IDL and Fortran Experience in Web Programming Competence in SW testing, unit test suite maintenance, automated testing, verification and validation Experience in system design for quality control and calval systems Knowledge of relevant Standards, Quality Assurance and Configuration Management principles and applications Be able to work with a high degree of autonomy and to demonstrate good analytical skills. The working language for the position is English and therefore the person must be able to work effectively in this language. How to Apply Interested applicants should submit their CV and Cover Letter to WGS recruitment team at vacanciesworkgroupsolutions.com no later than 2nd October. About WGS GmbH WGS Workgroup Solutions GmbH is a private held company founded in 2013 and based in the Frankfurt area Germany. WGS provides excellent engineering and consulting services to European companies and institutions in the space sector.

Tags: service data processing engineer

Service Delivery Graduate

2017-09-19 15:10:20| Space-careers.com Jobs RSS

Our UK Graduate Programme provides exceptional graduates the opportunity to master managerial and technical skills. Over the two year period it combines rotational placements with focused training and the possibility of European assignments as well as further personal development and the chance to build your professional network. From day one, you will be assigned to a particular department and will be guided through the various placement opportunities that exist within your function, the wider business and even with customers and suppliers. This, along with training provided works to ensure you are ready and experienced enough to take the next step of your career following the programmes conclusion. The role of the Service Delivery Graduate will be based in the Airbus Defence and Space Satellite Communications UK Government Service Delivery department at the Skynet Main Operations Centre, Corsham, Wiltshire. The Service Delivery team are responsible for the provision of global fixed and mobile satellite communication services to military, government and civilian organisations. The UK MOD is our key customer, a large proportion of our delivery is focused on the provision of mission critical, secure, operational communications services to military headquarters and personnel deployed across the globe. We are collocated with our UK MOD customer in Corsham, this positions the customer at the centre of our operations and it also provides Service Delivery with an insight into a wide range of UK Defence activities. Main activities will include Service Management With both a business and a customer focus, ensuring the effective delivery of high quality, cost effective managed services, this includes monitoring and reporting of contractual service delivery metrics, maintaining high levels of customer satisfaction, management of the profitability of service revenues and identifying areas for continuous service improvements. In addition, supporting the development of new products and services in order to secure growth for the business. Service Operations Responsible for the day to day delivery of services across the Skynet satellite and ground infrastructure, this includes working closely with the customer through the planning phase ensuring that new activations are fulfilled successfully through the network on time. Dealing with network or service incidents proactively to ensure a high quality level of service is delivered to the end users. Analysing network capacity data to ensure that all current and future demands are able to be delivered. At minimum, a 21 degree or equivalent qualification in Telecommunications, IT Service Management or related subject. Interest in a career in telecommunications and service delivery. An understanding of networks. Proficiency in the use of Microsoft Office Excel. High attention to detail with the ability to take a systematic, logical and critical approach to work. Good written and verbal communication skills. Good problem solving skills. An understanding of satellite communications is desirable. Knowledge of business finance financial information is advantageous. The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs. This role will be based in Hawthorn and will receive the full Airbus Defence Space Graduate programme benefit package including an annual Salary of 27,000, plus a welcome payment of 2,000. Please ensure that a covering letter detailing motivations and suitability for this position is included in your application. The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs. Please note the closing date for applications to this position is 17th November 2017. Please let us know if you need us to make any adjustments. Examples of this may include but is not exclusive to accessible facilities additional time for written exercises auxiliary aids room layout dietary requirements etc. If you wish to discuss this further please contact via email graduatesairbus.com. Any information disclosed will be treated in the strictest confidence. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. To apply click here

Tags: service delivery graduate service delivery

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