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LTA SW Engineering Consultancy Service
2017-09-29 14:12:40| Space-careers.com Jobs RSS
Since 1979, Italian ACS has been a Software System Integrator. As a Payload Data Ground Segment specialist, ACS develops componentssubsystemsground stations for satellite data acquisition, processing and dissemination. The company is active in geospatial multisource applications development for planning and management of environmental risks infrastructures and realtime handling of large data streams. ACS offer to their customers the complete range of services from the collection of user requirements to operational activities support. Our German subsidiary ACSD provides consultancy service at EUMETSAT Darmstadt. Selected candidate will sign permanent full time contract and work at EUM premises. Besides an opportunity to work in international environment, ACS can offer competitive salary, attractive benefits package tailored to specific needs, training and career growth within ACS group, support for relocation to Darmstadt. For our activities in Germany, we are looking for a person to provide LTA SW Engineering Consultancy Service. TASKS Requirements elicitation, design, implementation, testing, software configuration, and maintenance of documentation for the EUMETSAT Long Term Archive inhouse bespoke software systems and related commercial off the shelf software COTS Contribution to the entire software life cycle with a strong focus on testing, validation and verification Investigation into anomalies, their documentation, classification and the delivery of SW correction and accompanying documentation, including updates to automated tests and the execution of relevant regression testing Engineering level service for the EUMETSAT Long Term Archive, communicating and interacting with other teams at EUMETSAT Identification of gaps and areas of improvement in the EUMETSAT Long Term archive, leading to evolutions including identification of new technologies and concepts in support to these evolutions. Requirement University degree or equivalent in a relevant engineering discipline A minimum of 5 year experience in the following mandatory areas Provision of 2nd line maintenance support for operational systems Software Engineering with extensive experience in developing, maintaining and testing software components and applications in the Java and CC programming languages under UnixLinux using the Object Oriented 00 approach Software verification, validation and maintenance, following a formal approach Relation Database schema design and optimisation experience XML, XML Schema and XSLT technologies. EU national or valid work permit for Germany CV in Europass format Practical knowledge of as many as possible of the following will be an advantage Operations and maintenance of long term archive software and systems in a 247 operational environment Report writing and administration in JIRA Maintenance and administration of Jenkins Tomcat Application server development Spatial Solutions Oracle Locator, PostgresPostgis Software Building and Package management gradle, ant Continuous integration and deployment.
Tags: service
engineering
consultancy
engineering consultancy
Evac Group Restructures Sales Organisation to Enhance Customer Service
2017-09-29 01:00:00| Ship Technology
Evac Group has restructured its sales organisation in order to enhance the quality of customer service and the development of relationships with key clients.
Tags: service
group
sales
customer
Google offers to treat shopping service rivals equally
2017-09-27 20:23:25| BBC News | Business | UK Edition
Google offers to treat its shopping service the same as its rivals to stave off huge fines from the European Commission
Tags: service
shopping
google
offers
Service Delivery Manager for German Space Market
2017-09-27 16:13:24| Space-careers.com Jobs RSS
RHEA Group is currently recruiting a Service Delivery Manager for German Space Market for the RHEA Group Professional Engineering Services PES Business in Germany. The position is responsible for ensuring the successful delivery of services to our clients including European Institutions and industry in the Space Sector. RHEA Group is growing rapidly and this position is key to ensuring that the company maintains good relations with its clients and continues to deliver as it commits to. The Service Manager will be part of the extended European PES Management team and will participate in the growth strategy of the business. This position is based in the RHEA Group office in Darmstadt, Germany and will report to the RHEA Group Business Manager Germany and France. Tasks and Activities The scope of work will include Responsible for managing the contract and ensuring quality of the service delivery to all PES clients in Germany, liaising between the client, the employees and RHEA Group back office. Coordinates the kickoff of new contracts, integrating the delivery and reporting requirements into the monthly planning and ensuring the onsite teams are aware of the contractual requirements. Performs the financial and technical monitoring of the contracts, highlighting possible risks and areas for improvement Assists in service review meetings to communicate technical tasks to the employees to achieve the deliverables. Builds strong relationships of trust with the client, understanding the technical and organisational challenges they face and identifying possible new business from RHEA Group. Responsible for ensuring the deliverables of the contract are achieved on time. Compiling and quality assuring the monthly and quarterly reporting of the service contracts under the German space institutional and industrial clients. Liaising with the technical staff for timely inputs Completing all required financial reporting Monitoring the internal and client KPIs. Implements and monitors the PES operations management processes across Germany. Ensuring clear communications with employees, and compliance to internal requirements. Reaches out on a regular basis to our employees in more remote locations, ensuring engagement with RHEA Group and managing any questionsconcerns they may have. Coordinates the performance management programme assisting in the annual performance review process Champions the Health and Safety Programme and RHEA Groups Quality Management System at all locations where employees are based. Skills and Experience The following skills and experience are mandatory DegreeMasters in an Engineering or Scientific discipline or equivalent Must have experience in a technical services provider. Knowledge of German space industry would be an advantage Ability to build networks social and professional easily Good organisational skills and planning Diplomatic in your approach to problem solving Strong Business Acumen Excellent skills in MS EXCEL and numerical reasoning Good data analytical skills Competence in technical learning Excellent written and spoken English and German Excels within a multicultural environment and works well with remote teams Ability to travel when needed How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEA Groups Recruitment team at careersrheagroup.com no later than 30102017. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA GROUP RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT, NATO and Airbus Defence Space.
Tags: service
market
manager
delivery
IT Service Manager
2017-09-27 16:13:24| Space-careers.com Jobs RSS
You will have the opportunity to manage and coordinate the overall ESOC IT services which have been outsourced to overall service providers OSP. Tasks and Activities The scope of work will include You will be supporting the OSP in ESOC onsite service delivery. You will be reviewing OSP monthly status, performance, capacity reports for ESOC against the contractual SLAs. You will be reviewing Units of Charge reports against ordered quantities. You will be managing the ESOC CITI documentation and actions data base. You will be defining operational procedures for ESOC site service management coordination activities with service interface partners ON, FM. You will be defining and following up implementation of new customer service requirements. You will be monitoring OSP service alerts and take action for the case of information delay or service interruptions not reported by the OSP. You will be assisting, support and liaise with the new communications service provider for the phase in of the new CITI support contract. You will be communicating service catalogue content and change to users at ESOC. Skills and Experience The following skills and experience are mandatory You have knowledge of the ESOC site business requirements on corporate IT services workplace, LAN, fixed and mobile telephony You have a good knowledge of the ESOC corporate IT service catalogue You possess ITIL best practices certificate You are fluent in English and German desirable You have good communication skills and team spirit You have at least 2 years IT service management experience You are results and goal oriented work structure The following skills would be highly desirable IT networking and VoIP experiences IT project leadership skills How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 30102017. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.
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