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Quality Assurance IT Manager
2020-02-18 17:12:41| Space-careers.com Jobs RSS
Quality Assurance IT Manager Deadline for applications ASAP Client and Location The European Space Agency is ATGs biggest client. They are an international organisation with 22 member states with sites in the Netherlands, Germany, Spain, France, Italy, UK and Belgium. ESA is Europes gateway to Space! ATG is one of the main providers of onsite IT services at the European Space Agency in all its locations across Europe. Job Description For our added value IT services, we are looking for a Quality Assurance IT Manager for our location in Noordwijk, the Netherlands, to join our IT Department in HQ and provide external support to our IT services. Tasks and Responsibilities Achieve and maintain the position as single contact point for common IT services Quality Assurance matters within ATG and towards the customers Increase the fidelity and the maturity of the Quality processes of ATG IT services Support ISO 27001 certification Grow into the main Point of Contact for ATG IT security Drive the Continuous Improvement process for internal and provided IT services Participate to ISO Audit processes as main PoC for all IT aspects. Requirements A Bachelors Degree in Information Technology or similar subject Minimum 5 years of previous experience in a coordination role for the Quality Assurance of the IT infrastructure Extensive experience more than 5 years with ServiceNow or similar Saas platforms previous experience with esanow is an asset Previous experience in an international organization is considered an asset In depth knowledge of ISO 9001 and ISOIEC2000012018 standards Knowledge of ISO 22301 and ISO 22313 is considered an asset Experience with Prince 2 or PMP and Agile methodologies for Project Management ITIL certification PM certification is considered an advantage Proactive and customerfocused mindset Work experience in an international environment is considered an advantage Willingness to occasionally work outside regular office hours and availability to go on business trips. What do we offer? ATG offers excellent working conditions and provide you with all the other necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed, we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space industry. Our headquarters is located in Noordwijk, the Netherlands and we have subsidiaries in Germany and the UK. Besides these countries, ATG also operates in Belgium, Sweden and Norway. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, fulltime positions based at our customers sites. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com. For further questions, you can also contact our recruitment consultant Silvia Zaccagnini directly on phone number 31 0 71 579 55 29.
Tags: quality
manager
assurance
quality assurance
Orion Engineered Carbons Appoints Trinh Nguyen Technical Market Manager
2020-02-18 17:02:00| Coatings World Breaking News
Tags: market
manager
technical
engineered
Account Manager im Sales und Recruiting Space Aviation mwd
2020-02-17 13:11:57| Space-careers.com Jobs RSS
Deine Aufgaben Mit Deiner Vertriebsttigkeit im Account Management baust Du Deinen eigenen Kundenstamm und somit unser SalesBusiness aus Du recherchierst selbststndig Entscheider bei potenziellen Kunden und berzeugst diese in telefonischen und persnlichen Terminen von einer Zusammenarbeit Du setzt Dich mit den Anforderungsprofilen offener Positionen auseinander und sprst die dafr passenden Experten aus deinem Netzwerk oder mit Untersttzung unseres Recruiting Teams auf Durch Deine intensive Kundenbetreuung treibst Du die schnelle und reibungslose Besetzung der Positionen eigenstndig voran Du bist erster Ansprechpartner bei jeglichen Fragen von Kunden als auch fr die eingesetzten Experten Deine Qualifikationen Du hast eine abgeschlossene kaufmnnische Ausbildung oder ein abgeschlossenes Studium und bereits erste Erfahrungen im Sales oder im Dienstleistungsumfeld Du hast ein Talent dafr, Menschen von etwas zu berzeugen und es ist keine Schwierigkeit fr dich erklrungsbedrftige Dienstleistungen Kunden nahezubringen Du organisierst Deinen Arbeitsalltag strukturiert und eigenstndig um deine gesetzten Ziele zu erreichen. Telefonischer und persnlicher Kontakt auch in englischer Sprache meisterst Du gewissenhaft Sehr gute Deutsch und Englischkenntnisse sind Voraussetzung. Gute Italienisch Kenntnisse sind von Vorteil. Reisebereitschaft innerhalb der EU Deine Benefits Nette Kollegen, mit lockerem Umgang und flachen Hierarchien Professionelles Arbeitsumfeld Bedarfsgerechte Schulungen und Weiterbildungen Firmenhandy auch zur privaten Nutzung Home Office Mglichkeit Firmenwagen auch zur privaten Nutzung
Tags: account
und
sales
manager
Ceramisphere USA Appoints National Sales Manager
2020-02-13 16:10:00| Coatings World Breaking News
Tags: usa
sales
national
manager
Service Level Manager
2020-02-13 15:14:21| Space-careers.com Jobs RSS
DLR GfR mbH is a company providing reliable, safe and secure aerospace services. We operate and manage the constellation of Galileo satellites in the Galileo Control Center Oberpfaffenhofen on behalf of the European Commission. Our company headquarters is located in an area widely known as a holiday destination the fivelakes region in Upper Bavaria near Munich. At the space industry location in Oberpfaffenhofen, our around 170 employees work every day in international and interdisciplinary teams on the navigation for the future. Become a part of us! Inside of the Operations Department we offer the following career option Service Level Manager Your Mission As a Service Level Manager you will be responsible for tracing of fulfilment of service obligation based on the contractual agreements with GfRs customer in the Galileo control center in Oberpfaffenhofen. You will assume the following duties Defining and accompanying service transitions due to changed requirements, changed targets for KPIs, etc. by close interaction with line managers of the project Identifying impacts on schedule, risks and cost Generating all required project reports, such as weekly, monthly and quarterly reports Generating and tracking of VCDs based on the applicable requirements of the contract Defining together with supply chain management contractual obligations for industrial subcontractors Close coordination with all internal and external IF for technical and managerial matters Support to change management by generating inputs to proposals or change requests for subcontractors, e.g. providing schedules, KPIs, etc. Support to improvement management processes by generating inputs to proposals etc. Coordination of majorminor milestones. Collecting and compiling data packs as well as following up RIDs from customer. Your Qualification University degree in Engineering, business engineering or similar Good understanding of space and ground infrastructure and design in space projects or comparable experience in technical environments Strong skills in reporting Good communication skills and interaction with various teams Follow up on statement of compliances and tracing of fulfilment of requirements Evaluation and planning of service transitions including scheduling, risks, cost and impact on service provisioning, e.g. KPIs Handling of requirements, from design to verification and tracing of fulfilment Experience in contract management or good knowledge about handling of KPIsSLAs definition, design, measurement and reporting are an advantage Independent, proactive and solution oriented worker Very good knowledge of English Our Offer Collaboration in the European lighthouse project Galileo trusting and appreciative cooperation in an international environment international team spirit 30 days annual leave compatibility of career and family life e.g. through flexible working time models in the context of company requirements Extra benefits such as awo lifebalance a varied personnel development program individual career options for example through secondments to partner agencies enterprises abroad employerfinanced retirement plan attractive location with a high recreational value in the fivelakes region near Munich and much much more ...
Tags: service
level
manager
service level
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