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Home › operations engineer

 

Tag: operations engineer

Senior PDGS Operations Engineer

2020-04-01 15:16:43| Space-careers.com Jobs RSS

Position Reference 022 You will have the opportunity to provide engineering support to ESA for the definition, implementation, adoption and evolution of the reference PDGS operational framework. Tasks and Activities The scope of work will include Definition of EndtoEnd operations management processes, across different services involved in mission PDGS operations implementation e.g. Incident, Problem, Change, Configuration management, Validation and Deployment Coherent implementation and evolution of EndtoEnd process management support tools Definition and evolution of a PDGS operational reference model and associated operational architecture and baselines. Definition and maintenance of generic operational requirements, according to reference operational model. Support operational contribution to new missions during implementation phases, ensuring alignment with PDGS operational reference model and baselines e.g. by participating on project reviews, providing operational expertise, supporting definition of mission operational requirements and operational concept, etc. Contribute to coherent adoption of operational management and architectural model by different missions Support definition of requirements for PDGS EndtoEnd Monitoring tool. Support implementation, maintenance and evolution of PDGS EndtoEnd Monitoring tool. Skills and Experience The following skills and experience are mandatory University degree or equivalent qualification in a technical discipline, preferably in Earth Observation or Computer Science. Significant experience on Payload Data Ground segment architecture and operations on ESA missions or representativesimilar environment Good knowledge of ESA and TPM operational missions onscope of this activity or capacity to rapid acquisition of such knowledge Excellent understanding of overall PDGS architecture and operational model, with capacity to translate to operational needs and requirements. Experienceknowledge on serviceoperations best practices and processes. e.g. configuration management, change control and release management, incident and problem management, etc. ProjectService management skills and experience Ability to complete complex tasks with minimal guidance and to work and cooperate with others. Fluent English both oral and written Capacity to generate good documentation. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 20042020. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: senior operations engineer senior engineer

Engineer, Satcom Operations

2020-03-30 10:16:35| Space-careers.com Jobs RSS

About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Engineer, Satcom Operations Singapore Singapore ROLE DESCRIPTION SUMMARY As the Engineer, Satcom Operations you will be working in the Operations Services Engineering group and will be responsible for the implementation and operational support of cuttingedge global products and services. The engineer will gain a broad knowledge of the SES Networks product range as well as SES Networks global core infrastructure. The primary objective of this role is to ensure SES Networks customers are provided the highest quality service throughout their lifecycle. PRIMARY RESPONSIBILITIES KEY RESULTS AREAS Support Incident Management in line with Company defined ITIL processes Configuration, testing implementation of SES Products Work efficiently as part of a Global multidisciplinary team, utilizing Follow the Sun methodology Participate in lifecycle of a customer project, Post Sales through to Customer Acceptance Liaise with customers and support the integration of SES products with their infrastructure Work with Engineering Product Development Teams and support the growth of the SES portfolio Development of technical support documentation for the Network Operations Centre Responsible for SES Networks Core infrastructure operation and enhancement Responsible for administration of monitoring tools to support customer solutions Accountable for baseband training given to the Network Operations Centre Interact with other operational groups and support coordination of projects Interact with vendors to resolve problems and bugs, perform handson testing and troubleshooting Audit and assess end to end network against customer service requirements and best practices Adhere to delivery schedules and manage time accordingly Development of internal technical support documentation and procedures Provide Level 3 support for Network Operations Centre COMPETENCIES Performance Under Pressure Dedication Resilience Selfstarter Accountability Problem Solving Collaboration Customer service Global cultural awareness QUALIFICATIONS EXPERIENCE Minimum Bachelors Degree in Engineering, Computer Science or equivalent experience with communications satellite systems or similar advanced technical support role Minimum 7 years of experience in the satellite or telecommunications industry Experience in developing andor maintaining satellite terminal systems Experience troubleshooting, operating, and maintaining local and remote baseband, IF, RF, antennas, and WANLAN equipment Solid working knowledge of Satellite Communications Baseband, Network Management, and Modem systems equipment Experienced in developing and maintaining high availability satellite or telecommunications systems Good understanding of GEO, MEO, and LEO satellite technologies and systems Experience with Unix Linux systems administration, scripting automation Experience of integrating communication systems with multiple vendor components Experience with physical design best practices, e.g., rack installation, cabling and management Experience of dealing directly with customers and understand how to manage expectations Working knowledge of IP routing and networking Willingness to travel internationally Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE

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Copernicus Data Processing Operations Engineer

2020-03-26 13:16:00| Space-careers.com Jobs RSS

We are currently looking for an experienced System Operations Engineer to join our international team of inspiring engineers and industry professionals, tasked with driving innovation within the Space, Satellite and Earth Observation sector. This role is rooted in EUMETSATs commitment to the European Unions Copernicus Earth observation programme and will provide the opportunity to work with leading IT, Space and Earth Observation organisations and domain experts and to make a positive impact on society! Background EUMETSAT operates a fleet of ten Earth Observation satellites in Low Earth and geostationary orbits including two Copernicus Sentinel3 satellites Sentinel3A and 3B and is preparing for the launch of the Copernicus Sentinel6 A Michael Freilich satellite end of 2020, and Sentinel3C in 2023. EUMETSAT also plans to exploit more Copernicus Sentinel satellites after 2025, for monitoring the ocean and CO2 in the atmosphere in support of the Paris Agreement. Reporting to the Copernicus Data Processing Team Leader, the Copernicus Data Processing Operations Engineer conducts and supports operations of the data processing and product extraction systems for Copernicus missions exploited by EUMETSAT and support the evolutions of these systems. Duties Coordinate and support operations of the Copernicus payload data processing and product extraction systems delivering Level 0 to Level 2 products, including backlogprocessing, anomaly reporting and investigations of anomalies Support the preparation and maintenance of the operational documentation operations guides, operations interface control documents, operations procedures for the Copernicus data processing systems Contribute to the performance monitoring and analysis of Copernicus data processing services, including the development of tools for monitoring the quality of products and for the production of Key Performance Indicators Support the medium and longterm operations planning for Copernicus data processing and product extraction systems Support training activities related to Copernicus data processing Contribute to the further development of EUMETSAT Copernicus payload data processing systems including the definition of operational requirements, validation of upgrades, the assessment of deliveries, and contribute to verification activities Support the operations preparations and commissioning activities for new Sentinel missions exploited by EUMETSAT e.g. Sentinel 3CD, Sentinel6B, CO2M. What we offer Excellent salary, of up to Euro 6,500 NET after tax based on skills and experience Flexible working time including additional flexileave Full medical coverage for employee and family Attractive pension 30 days of annual leave 14.5 days public holidays Training and development support Relocation allowance and support if applicable. Qualifications University degree or equivalent in an engineering or scientifically relevant discipline. Skills and Experience Proven experience in the operations of complex data processing andor product processing systems, and experience of development, verification and validation of such systems Significant experience in the real or near realtime acquisition andor processing of data from spaceborne imaging andor sounding instruments Ability to work effectively under pressure, and with a minimum of supervision Strong communication, interpersonal and team working skills Ability to write concise and focused technical reports Very good analytical and problemsolving skills Familiarity with UNIX LINUX. Experience in the following areas would be an advantage Scripting languages i.e. Python, bash, PERL. C C, Oracle Consultative Committee for Space Data Systems CCSDS formats Specification, development, and validation of algorithms for meteorological or other remote sensing missions The holder of this post will support 247 operations and is therefore required to provide 24 hours a day oncall support including during weekends and public holidays on a regular basis. More about us EUMETSATs role is to establish and operate meteorological satellites to monitor the weather and climate from space 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisations Member and Cooperating States in Europe, as well as other users worldwide. EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users. As an intergovernmental European Organisation, EUMETSAT can recruit nationals only from the 30 Member States Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.

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Network Operations Center Engineer Level 1

2020-03-23 16:16:44| Space-careers.com Jobs RSS

SES Government Solutions SES GS is a wholly owned subsidiary of SES SA, operating independently under the authority of a DCSA proxy agreement. Leveraging a 30year heritage of experience in the government SATCOM market, we offer comprehensive satellitebased communications solutions that enable federal agencies, using secure broadband communications, to fulfill both routine and missioncritical requirements. With access to a fleet of satellites in Geostationary Earth Orbit GEO, a network of Medium Earth Orbit MEO satellites, and supporting ground infrastructure, our full range of satellite services and managed endtoend solutions allows for secure, reliable communications and comprehensive global coverage. Our reputation for operational excellence and highly reliable network solutions has been validated by longterm relationships with diverse government, Intelligence Community and other civilian and defenserelated agencies. For more information, visit httpwww.sesgs.com Security Clearance An active Secret US Government security clearance. Network Operations Center Engineer Level 1 Stafford, Virginia Context The NOC Engineer Level 1 manages, monitors and maintains communications equipment, performance of the communications networks and resolves remote user and hub problems as required as well as manages and executes activations, transitions and restoration of services. Escalates technical issues to NOC Engineer level 2 when access or communications issues cannot be resolved. ExperienceQualifications Technical experience working in Networking, IT, or satellite telecommunications fields Experience with satellite communications equipment, microwave systems, radio systems, antenna tracking systems or fiber optic systems Ability to troubleshoot satellitedata problems remotely, over the phone, or via email Ability to work well in a 247365 shift environment Ability to prioritize, isolate problemsreturn communications to operational status Requires carrying a cell phone 247 and responding to business requirements Military experience as a satellite operator is a plus Satellite Earth station and Teleport experience is a plus Excellent customer service and interpersonal skills Able to work independently and must possess excellent multitasking skills Familiar with the Return Materials Authorization process Ability to sit for long periods of time in front of a computer Excellent communication skills both oral and written Demonstrated working knowledge of MS office and Visio Occasional travel may be required Essential Job Functions The Network Operations Center NOC Engineer Level 1 works with customers to troubleshoot and restore remote access problems and maintains a high level of satellite communications for our customers and assists with any transmission inquiries, problems, involving a broad range of satellite communications and network services Isolates, repairs and restores service to customer networks Achieves a high rate of problem resolutiontrouble closure on initial call Provides network support and escalates technical issues to Level 2 Engineer when access or communications issues cannot be resolved Provides realtime status on MEOGEO communications network traffic Gathers load and demand information, allowing SES GS to continuously optimize network performance and ensure quality of servicereliability to customers Provides guidance and direction for Field Service Representatives FSRs in troubleshooting complex satellite communication networks Manages and monitors, performance of the communications networks and resolves remote user and hub problems as required, as well as manages and executes activations, transitions and restoration of services Performs system troubleshooting, log retrieval via remote connections Keeps customers informed regarding communication restoration by providing regular updates until problems are resolved and service is restored Meets andor exceeds the requirements specified in Service Level Agreements Transitions new satellite communications services to NOC monitoringsupport Monitors customers transmitted satellite carriers ensuring they are within parameters As required, schedules vendor access to remote locations for repair and maintenance Implements preventivecorrective maintenance on satellite communications equipment Maintains records of maintenance and repairs of customer networks SES GS and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: level center network operations

Operations Engineer

2020-03-13 16:16:41| Space-careers.com Jobs RSS

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for a Operations Engineer for joining the Sentinels Data Hub Operations Team, based in Frascati Rome,Italy. . Main Responsibilities The job holder will be part of the Sentinels Data Hub Team as Operations engineer. Heshe will be involved in monitoring and maintaining the Sentinels Rolling Archive data dissemination Service. The right candidate will take care to carry out the following tasks Support the review andor preparation of the documentation relevant to the indexing and storage of the main products metadata in the DHuS archives scientifically meaningful to endusers. Support testing and verification activities. Execute regular maintenance activities. Support the configuration control and definition of the network interfaces. Execution of Transfer to Operations of service applications e.g. DHuS. Realtime monitoring and control of the endtoend product publication chains. Management of service incidents and anomalies. Generation and maintenance of Operational Procedures and work instructions. Linux Shell scripting for operational incidents management. Interfacing with other groups software development teams, PDGS teams, Copernicus SCI team, Network and Security team. Support the update of web contents e.g. user guides, news publication, service web portals Support to the help desk for replying to operational engineering issues. Extraction of service statistics and generation of weekly, monthly and quarterly Operational Reports and Service Performance Reports. IT Service Infrastructure housekeeping. Support Oncall operational activities. The Ideal Candidate For this position the ideal candidate will bring Good knowledge in Linux Operating Systems e.g. RedHat Good Knowledge of Linux shell scripting. Good Knowledge of Database Management Systems e.g. MySQL, PostgreSQL. Fluency in English written and spoken Ability to work in a team and to share and acquire knowledge Proactive problem solving attitude Desirables Knowledge of Earth Observation satellite data product formats. Knowledge of remote sensing algorithms Knowledge of Copernicus Data Access Project Good knowledge of French written and spoken Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time.

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