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Engineering Support to Operations

2019-01-08 16:32:38| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you. Package description Full details on application. Main responsibilities The ideal candidate will concentrate on the following tasks Support the overall endtoend processes for ESA Live Missions, ESA Heritage Missions, ESA Third Party Missions Support to PDGS components Transfer To Operations activities IncidentProblem Management ChangeRelease Management Software Integration validation activities Software Installation and operational verification Data Transformation i.e. conversion to standard satellite formats Data Format validation Data Dissemination to end users. Ideal candidate The successful candidate should have the following skills Technical skills Good knowledge of PHP and Python programming Good knowledge of Java Suite Good knowledge of Linux Red Hat, CentOS, Ubuntu Good Scripting knowledge Bash, cshell ... Good knowledge of Databases MySQL ORACLE PostgreSQL SQL Good Knowledge of ESA ECSS standards Basic Project Planning skills Good English Technical Writing skills Requirements Definition and Analysis Personal Skills Fluent in English Language written and spoken Good communications skills Capacity of working in team Capacity of achieving schedule and milestones Capacity of working under pressure If candidates with equally relevant experience are identified, preference will be given to candidates within Categorie Protette Law 6899 or registered in lista di mobilit only applicable in case of Italian candidates. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Italia Spa, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide.

Tags: support operations engineering engineering support

 

HelpDesk Support and Order Desk Coordinator

2019-01-08 12:32:14| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you. Package description Full details on application. Main responsibilities Contract CDSPRISMSCI The objective of the Services Coordinated Interface SCI domain is to provide to the Copernicus users, on one hand, EO data from Sentinel missions and Copernicus Contributing Missions and, on the other hand, the necessary support functions associated to the data provision, e.g. help desk and order desk standard and emergency. The service will ensure the coordinated procurement of data and their availability to Copernicus users. Main task of the service can be summarized as follows REACT Rapid Emergency Activation for Satellite Tasking, to fulfil the rush EO data requests. User Support Desk. Order Desk, handling the standard EO data requests. Core Datasets Production Coordination, translating predefined datasets specifications into data orders. CSCDA web site content management. Key Responsibilities Manage the team presence, holidays, training, annual performance review, etc. Supervise Shift Operators team including shift schedule preparation. Maintenance of the Service Level Agreement for the SCI Operations Service. Ensuring availability of the service as per Service Level Agreement and assignment of tasks to the team, with priority on the REACT service tasks. Defining workaround when functional tools are unavailable. Maintenance of the operational procedures. Ensuring tools configuration. Where needed, generation of documentationinstructions for the use of SCI tools addressed to Copernicus Users. Interfacing the ESA for collection of the inputs to the service. Generation and maintenance of a Training Plan for the advancement of staff skills in order to adapt them to new EO missions and new activities. Training of new staff. Prioritisation of incident resolution within the SCI domain and escalation of critical issues to ESA Service Manager. Generation of the monthly statistics and reporting. Participation to the ESACopernicus Service Providers technical meetings twice a year i.e. CMEMS, CLMS, CEMS, 2 Security Services, CAMS. Interfacing ESA and Maintenance team for Continual Service Improvement. Coordinate within SCI service the transfer to operation of new contributing missions, new tools, new procedures, etc. Ideal candidate The successful candidate should have the following skills and experience customer orientation leadership and project management capability very good command of English language indispensable both written and spoken and ability to write and to understand technical documentation predominantly written in English Earth Observation knowledge implying a good knowledge of ESA main product specifications, mission constraints and ESA data policies remote sensing knowledge preferable proactivity and ability to show autonomous aptitude in quick times, especially when operating in the REACT Emergency service context Knowledge of ITIL Framework knowledge of standard office automation tools. Deliverables Service provision according to SLA Escalation management Training Plan Transfer To Operation Plans Yearly Performance Review report for the assigned team Contribution for Continual Service Improvement Monthly Reports Operational Procedures and internal Working Instructions User Satisfaction and relevant Investigation output Escalation to the Contract Manager with respect to the unresolved issues and complaints. Tools MS Office suite, Web browsers and relevant webbased applications, FTP tools. If candidates with equally relevant experience are identified, preference will be given to candidates within Categorie Protette Law 6899 or registered in lista di mobilit only applicable in case of Italian candidates. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Italia Spa, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide.

Tags: order support desk coordinator

 
 

Climate Data Processing Support Engineer

2019-01-08 10:31:50| Space-careers.com Jobs RSS

Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. Climate Data Processing Support Engineer 1913001 Job Description We are looking for a Climate Data Processing Engineer for our client, EUMETSAT. You shall provide engineering consultancy to design and system engineeringreengineering activities, full system lifecycle, in the area of the Monitoring Analysis and Reporting Multi Mission Element framework, which consists in a system of offline Ground Segment elements, specifically for the Long Trend Analysis, Quality Monitoring and Reporting aimed to support the operational activities of existing and future programmes. The programmes you will deal with include EPS, MSG, MTG, EPSSG, JasonCS, and Sentinel3. Typically tasks will include Contribute to the definition, design, implementation and maintenance of architectures for data processing ground segments and their components with special emphasis on product quality control, calibration and validation, production monitoring and reporting. This will mainly include Maintenance and evolutions of applications system in the area of the Monitoring Analysis and Reporting Multi Mission Element framework and in all its components Configuration Management, building and distribution of applications software releases and patches Contribution to applications software system design and reengineering in the area of the Monitoring Analysis and Reporting Multi Mission Element framework. Support the operations of existing data processing ground segments and their maintenance and evolution. This will also include upgrade software, including implementing and maintaining new algorithms for product quality control and calibrationvalidation activities. Perform routine tasks in operational systems under configuration control such as Contribute to the Configuration Management process and the building and distribution of software releases and patches Contribute to the development, integration and configuration management of software developed by third parties, its installation, and configuration and testing Anomaly investigations, documentation and classification Follow up of the delivery of SW resolutions for these anomalies Perform standard SW engineering activities such as SW testing in a structured approach to verify that delivered SW is fulfilling the requirements or to demonstrate that problems have been corrected SW integration and verification in the EUMETSAT ground segments Settingup and implementation of maintenance policies and procedures Contribute to the procurement and installation of software, and the coordination with external providers of support services Participation in meetings and formal reviews. Travel within Europe may also be required for certain activities. Required Skills and Experience A University degree or equivalent in a relevant discipline Relevant experience in preparation of requirements, design, interfaces and testing documentation for data processing systems considering the systems engineering aspects of data processing management and data provision experience of data processing for high data rate missions andor Earth Observation missions is an asset but is not required. Experience in SW design, SW development, Web applications programming, operation, maintenance and trouble shooting of large complex realtime data processing systems for Earth Observation missions. Competence in objectoriented software design and implementation possibly in the context of satellite instrument data processing systems. Ability to write accurate and consistent technical documentation Very good communication and presentation skills and be able to cope with very high workloads. Ability to learn and develop the needed skills and knowledge to contribute to the development of Data Processing applications within the Supporting Application Engineering Team. This includes the ability to rapidly absorb, and make use of, information presented in written and oral communications in a dynamic context The ability to maintain a system overview is essential. You shall have a systematic approach to work, be able to plan your work and to cope with tight schedules and multiple tasks. Demonstrated knowledge and experience in the following areas is mandatory CC programming language experience in a UNIXLINUX based environment Use of application programming of database systems e.g. ORACLE, INFORMIX, PostgreSQL and MySQL Competence in the use of scripting languages e.g. shell scripting, highlevel languages e.g. Python, Java and correspondent using of their libraries Knowledge of web technologies, programming and markup languages e.g. Apache, CGI, JavaScript, UML Knowledge of XML and related technologies XPATH, SVG, etc. Competence in the exploitation of modern hardware and operating systems at the application level e.g. parallel programming pthreads, MPI, OpenMP Familiarity with data formats used for meteorological satellite products Design and implementation of MMI using different toolkits and languages Desirable Skills and Experience Experience with the programming and usage of IDL and Fortran Experience in Web Programming Competence in SW testing, unit test suite maintenance, automated testing, verification and validation Experience in system design for quality control and calval systems Knowledge of relevant Standards, Quality Assurance and Configuration Management principles and applications Work Location Darmstadt, Germany Dates Application Deadline 25 January 2019 Start of Work March 2019 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 25 January 2019 Learn more about us in Facebook

Tags: support data processing engineer

 

Novatek TV chipsets to natively support NAGRA Connect and TVkey Cloud

2019-01-07 18:00:20| Digital TV News

NAGRA (SIX:KUD.S) and Novatek have announced that Novateks next generation TV chipsets will natively support both NAGRA Connect and TVkey Cloud. NAGRA Connect and TVkey Cloud are managed from the NAGRA Cloud.SSP Security-as-a-Service platform.

Tags: support connect cloud chipsets

 

Silicon Line demonstrates first active optical cables with HDMI 2.1 support

2019-01-07 16:30:54| Digital TV News

At CES 2019, Silicon Line is demonstrating the world's first active optical cables with embedded technology supporting all features of the recently released HDMI 2.1 specification.

Tags: support line active optical

 

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