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ESTRACK Service Delivery Manager

2021-09-07 19:12:20| Space-careers.com Jobs RSS

Do you have strong experience in team management and supervision and indepth knowledge of the ESAESTRACK operational environment and ground station operations? You could be our new ESTRACK Service Delivery Manager. Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre ESOC based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Package Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities The role is part of the newly established Network Operations Centre NOC tasked with coordinating, configuring and monitoring activities related to the ESA ground segment, specifically the Telemetry, Tracking and Command TTC stations of the ESTRACK ground station network. The NOC is responsible for providing 1st and 2nd line support to the ESA space missions and its users. It provides Ground Station Operations, Operational IT and Operational Control Centre services and acts as single point of contact for realtime service requests from ESTRACK and MOIIT users. As ESTRACK Service Delivery Manager you will concentrate your activities on the following Managing the NOC shift team, the NOCEngineering team and NOC Scheduling team Provide leadership and guidance to staff Act as an official interface to the customer and users Manage and maintain the shift plans in accordance with operational and legal requirements Act as the escalation point for issues for both staff and the customer Support to service transition rollout of new solutions and operational validation Support of LEOP launch and early orbit activities Reporting Tracking of issues and incidents Together with the training officer ensure ongoing training and recertification of the NOC staff QA including trackingresolution of actions, reporting and participation in reviewsaudits. Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring You will require good professional experience in service delivery in a 247 endtoend ground station environment. Strong experience in team management and supervision in difficult 247 environments Strong leadership skills Experience in training and mentoring staff Experience in ITILbased service management Solid knowledge of KPISLA driven service environments Indepth knowledge of the ESAESTRACK operational environment and ground station operations Good knowledge of QA systems Fluent in English, both in speech and writing Selfstarter, able to work independently with little or no supervision Proactive and confident personality with good persuasive skills Teamplayer, able to interface with technical and management personnel Wellorganised, able to prioritise and manage several tasks in parallel Working IT knowledge, including Linux, networking concepts and common tools and software applications Working knowledge of telecommunications, including wave propagation, EM spectrum, modulation techniques, antennas, signal gain and loss, analogue and digital transmission, multiplexing and switching Have a good understanding of IT security concepts, technology and best practices Have a good understanding of IT networking WANLAN concepts, technology and troubleshooting PC literacy MS Office Products, Lotus Notes Able to write and present documentation and reports. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Why should you join Serco ? At Serco not only is the nature of the work we do important, everyone has an important role to play. Meaningful and vital work Youll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated. A world of opportunity Youll be wholeheartedly supported with development and career progression Great people Youll become an integral member of a welldefined and supportive team who believe passionately in the value of our work. What we offer Chance to contribute to innovation in the public services sector A company passionate about diversity and inclusion Permanent employment with comprehensive Serco Benefits package. Pension About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire Gender, SercoEmbrace Multicultural, SercoUnlimited Disability and InSerco LGBT Networks. Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace

Tags: service manager delivery service delivery

 

P2 Science Appoints Kari Pekalski as Technical Sales Manager

2021-09-07 15:33:35| Happi Breaking News

Will support customers in cosmetics, personal care and fragrances.

Tags: sales science manager technical

 
 

Global Account Manager Space HF

2021-09-07 11:14:38| Space-careers.com Jobs RSS

The purpose of CS GROUP and our 2,100 employees is to anticipate and prepare for the future by supporting the success of our clients strategic projects today. A true corporate culture, innovation is at the heart of our technical and professional approach and allow us to designs, develops, deploys, maintains and operates smart, sa fe and interconnected systems. These systems, based on innovative solutions and products, guarantee the efficiency and security of our clients operations and critical missions with extremely exacting requirements. Reporting to the Group Sales Director, you will join us as a Global Account Manager in charge of the space sector worldwide. Mission Project Define the global space commercial strategy in accordance with the Group and Space sector development plan Implement and manage the sales action plans with the different Space Key Account Managers, the whole sales team and presales teams Lead and organise with these teams lobbying and communication actions, at the European level towards space customers Identify with them new business as early as possible and ensure their qual ification Oversee and support the drafting of associated offers Provide customers with personalised solutions based on the knowledge of their accounts organisation, offers and issues Develop the whole commercial relationship in the short, medium and long term and build a privileged relationship Ensure a permanent marketcustomer watch, evaluate business opportunities and support the implementation of solutions accordingly offers, tools, For this position, you can be based in France The BU HQ is in Toulouse or in other european country. Who are you ? You are graduated from an international business school, or own a business master degree, or equivalent. You can justify for at least a 10 years technology related sales or business development experience, in the space industry. Your interpersonal and commercial skills allow you to interact, develop relationships and negotiate with customers at all levels. Entrepreneur, man or woman of action, you thrive in commercial development actions. Your daring and ambition will lead you to the way of success and development within the group. English is a prerequisite. French and other European languages are a plus. Who we are Our Space business unit, with its 430 employees and their IT and business expertise space mechanics, ground image segment, satellite embedded software, provides turnkey systems and engineering services for space and defense agencies, contractors and satellite operators, and pure players in space applications. Why CS GROUP ? For our CS Academy which promotes your technical and operational skills, our commitment to innovation with an RD budget of 30 million euros year, our societal and environmental commitments... Nexts Steps If your profile matches, you will have a technical interview with our Space BU Director. Then, you will meet the Group Sales Director and thereafter the HR Director for interviews.

Tags: account global manager space

 

Project Manager mf

2021-09-06 11:13:06| Space-careers.com Jobs RSS

SYDERAL SWISS designs and produces onboard electronic equipment for space applications. We have participated in more than 50 successful missions, for customers such as ESA, NASA, Thales Alenia Space and Airbus Defense Space. Our extensive references in space programs made us one of the main electronic equipment suppliers in Europe for satellite payloads and platforms. To develop our innovative products, SYDERAL SWISS has endtoend engineering capabilities in digital and analog electronics design as well as embedded software development, and we produce our electronic equipment in our cleanroom production facilities, qualified to space standards. SYDERAL SWISS also has a subsidiary in Poland, SYDERAL Polska Z.O.O., which offers electronic engineering services for space applications. In order to reinforce our teams in leading complex electronic equipment projects, we are searching for a Project Manager mf Your mission As a Project Manager, you are directly responsible for your project team you lead people, followup their progress, assess their performance and identify possible improvement. As the customers direct contact, you build and develop a trustful relationship with him or her, aiming to develop a longterm commercial partnership. When the project team includes resources from Syderal Polska, you coordinate and followup multisites activities. Your role includes the responsibility for the financial management of your project you formalize the initial budget, followup labour and material expenses and anticipate risks of overspendings. Detailed project planning definition and update as well as internal and external communication related to the project progress are also part of your responsibilities. In this regard, you proactively take all necessary measures to meet project targets in terms of quality, schedule and costs. As a part of your leader role, you are in charge of the customer reporting and prepare internal project reviews during which you report progress and budget status to the Top Management. Your profile Holder of a Master degree in Electronics, Microelectronics, Physics or equivalent, completed with project management education. Good communicator, you appreciate human contacts and create spontaneously transparent and constructive relationship with your internal and external contacts. Naturally teamoriented, you are sincerely motivated in leading multidisciplinary teams and federating them around project targets. With method and rigour, you are able to issue detailed project planning and can count on your large professional background in technological environments to understand issues and specific aspects of complex equipment. Thanks to a successful experience of minimum 5 years in a similar position, you are familiar with financial aspects of project management and you master usual project management tools MS Project, ERP, Office suite, collaborative software. Oral and written fluency in English language is required for this position, as well as a good ability in writing reports. We offer A position with high influence on the profitability and competitiveness of our activities, taking part to an important evolution phase of your company. Within an international environment, we offer a challenging and interesting position contributing to the success of space industry. Are you interested in joining our team? Please send us your complete documents CV, application letter, copy of work certificates and diplomas.

Tags: project manager project manager manager project

 

Durst names new UK and Ireland label business development manager

2021-09-01 14:43:15| Label and Narrow Web Breaking News

Simon Cosh is an inkjet specialist with more than 30 years experience in the print and graphic communications industry.

Tags: business development manager names

 

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