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Businesses are loaded with customer data, but unable to act upon it

2013-07-09 17:50:12| InfoWorld: Top News

Thanks to increasingly sophisticated analytics tools, virutally every business owner now has access to an array of information about his or her customers: Where they live, what language they speak, their gender, and even their income levels. You know what pages on your website they look at, and through your sales analytics, you know what products they buy.

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Customer Retention in a Competitive Electric Services Market

2013-07-09 16:09:00| Transmission & Distribution World

2000 The winds of change are blowing a gale through the electrical utility industry. While some utility executives are promoting the coming changes as an unprecedented opportunity, this enthusiasm hasn't gripped utilities as a whole. read more

Tags: services customer market electric

 
 

Is Customer Trust Really at a Crisis?

2013-07-08 20:47:00| Transmission & Distribution World

Utility news services have been all a-Twitter about a new survey by Accenture showing that customers are less satisfied and less trusting of their utility than ever before. read more

Tags: customer trust crisis

 

Ultratech Secures Repeat AP Order Win with OSAT Customer

2013-07-02 06:00:00| Industrial Newsroom - All News for Today

Major OSAT Orders Ultratech AP300W for High-volume Advanced Packaging Applications<br /> <br /> SAN JOSE, Calif. -- Ultratech, Inc. (Nasdaq: UTEK), a leading supplier of lithography and laser-processing systems used to manufacture semiconductor devices and high-brightness LEDs (HB-LEDs) announced that it has received a repeat order from a leading outsourced semiconductor assembly and test (OSAT) company in Asia. The AP300W lithography system built on Ultratech's customizable Unity ...This story is related to the following:Material Handling and Storage Sponsored by: Dalmec Inc - The Source for Manipulators and Moving TechnologiesSearch for suppliers of: Wafer Processing Systems

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Due to Customer Demand, Des Moines and Phoenix Locations Have Been Added to Horton's QuickShip ...

2013-07-01 06:00:00| Industrial Newsroom - All News for Today

Horton has also expanded the number of products that are available from the QuickShip warehouses.<br /> <br /> ROSEVILLE, Minn. &#9135; Horton has added locations in Des Moines, Iowa and Phoenix to its QuickShip Warehouse Program.  The addition of these warehouses expands the program and meets customer requirements for fast shipment and pick-up of high demand Horton products. Other QuickShip warehouse locations include Calgary, Alberta; Toronto; Harrisburg, Pa.; Indianapolis; Atlanta; Dallas; ...

Tags: to des due added

 

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