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Tag: customer
Overstock.com promotes its customer service vice president
2013-06-10 19:55:54| Apparel - Topix.net
Popelka moves up from his previous job of vice president, customer care. Besides helping to oversee customer service, his new position gives him management of the e-retailer's relationships with its drop shippers.
Tags: service
customer
customer service
president
GM Gambles on Adding Free Maintenance to Increase Customer Loyalty
2013-06-10 03:20:54| AutomotiveDigest.com - Automotive Industry News
General Motors CEO Dan Akerson announced that owners of nearly all 2014 Chevrolet, Buick, and GMC models will gain the benefit of having free maintenance for about two years. Akerson thinks it can build sales and brand loyalty. Loyalty is key Akerson said customers who have service done at the dealership are more likely to return there for their next purchase. Theres a more comprehensive program already offered on Cadillac models, which competes directly with other luxury cars. All of this started years ago with luxury cars and more recently, Toyota and Volkswagen have offered free maintenance across their US lineups. Dealers like these maintenance programs because it can become a relationship builder to close future sales and draws customers back to their stores as service customers. But some dealers dont like the payback situation with GM for some of the transactions. Click here to read about whats going on with service and maintenance plans at GM and in the marketplace. The Article GM Gambles on Adding Free Maintenance to Increase Customer Loyalty appeared first on Automotive Digest.
Tags: free
customer
increase
maintenance
ZTE, BT Jointly Win GTB Innovation Award for First Live FTTP-XGPON Customer Deployment
2013-06-08 15:57:37| Telecom - Topix.net
ZTE Corporation , a publicly-listed global provider of telecommunications equipment, network solutions and mobile devices, has won the Fixed Network Infrastructure Innovation award for First Live FTTP-XGPON Customer Deployment at the GTB Innovation Awards 2013.
Volvo Trucks to begin limited production of DME heavy-duty trucks in NA in 2015; customer trials; Oberon partnership
2013-06-07 13:30:48| Green Car Congress
Tags: limited
customer
production
begin
AT&T reports strong customer growth in Q2
2013-06-07 08:43:00| Telecompaper Headlines
(Telecompaper) AT&T reported strong customer additions in the second quarter. At a meeting with analysts the US operator said it saw stronger U-verse broadband and TV subscriber growth versus the year-earlier quarter and added a net 500,000 postpaid mobile customers in the quarter. The mobile growth was attributed to several successful promotions in the quarter, which drove strong sales, higher gross adds and smartphone upgrade rates similar to the first quarter. As a result, the company expects second-quarter mobile EBITDA margins to be comparable to the first quarter. However, given the strong customer additions and investments in new growth opportunities, margins are expected to be down on an annual basis. AT&T also reiterated its full-year 2013 guidance provided in January, which included full-year revenue growth exceeding 2 percent. AT&T also reported strong free cash flow and an additional USD 1 billion in cash proceeds from a YP Holdings distribution (around USD 500 million) and from the sale of America Movil shares (around USD 550 million). AT&T confirmed it still holds around 9 percent in America Movil. AT&T will report its full second-quarter results on 23 July.
Tags: customer
reports
strong
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