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Giants, Red Sox, Celtics To Talk Customer Experience At E2

2013-05-30 13:57:00| TechWeb

IT leaders from successful sports franchises join the E2 keynote lineup to discuss how they're transforming fan experience through technology innovation.

Tags: red experience customer talk

 

The business case for Big Data - Part 1: One customer at a time

2013-05-29 12:08:00| Capgemini News Feed

Simon Gratton Language Worldwide Share: Share this page

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JCP&L Completes Numerous Projects Prior to Summer Season to Enhance Customer Service Reliability

2013-05-28 16:27:00| Transmission & Distribution World

Jersey Central Power & Light has completed projects totaling more than $15 million throughout its northern and central New Jersey service areas that are expected to enhance customer service reliability. read more

Tags: service customer prior summer

 

Dealers Find Xtime Mobile Scheduling Improves Customer Satisfaction

2013-05-27 17:06:08| AutomotiveDigest.com - Automotive Industry News

Auto dealers using  Xtime mobile scheduling, are boosting appointment show rates and labor hours to improve fixed operations results. Xtime mobile ServiceTab lets advisors greet customers right at their vehicles in the service drive, where conditions are more conducive to face-to-face interaction that builds stronger relationships and trust. By using this intuitive tablet interface, a service advisor can check customers in as they drive up, digitally record walk-around inspection results in real-time, and discuss service recommendations without ever leaving the customer or vehicle Dealers are using Xtime to:  Simplify and organize appointment scheduling Keep reading! The Article Dealers Find Xtime Mobile Scheduling Improves Customer Satisfaction appeared first on Automotive Digest.

Tags: find customer mobile satisfaction

 

GE Unveils World-Class Inspection Technologies Customer Solutions Center And Inspection Academy Headquarters At Lewistown, Pa. Facility

2013-05-24 03:34:18| oilandgasonline News Articles

GE recently announced the grand opening of its state-of-the-art Customer Solutions Center (CSC) at GE Measurement & Control’s Inspection Technologies site in Lewistown, Pa.

Tags: center customer solutions pa

 

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