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Configuration Management Officer

2018-02-14 22:25:47| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. For our activities in ESTEC, we are currently looking for a Configuration Management Officer. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities Define reference processes and procedures in DSCI according to ECSS standards and QMS requirements Provide adhoc support to DSCI projects in the definition and setup of their Configuration and Document Management CADM Plan and processes Interface with project controllers, project scientists for their specific configuration requirements needs o Ensure consistent flowdown of ESA and DSCI requirements and procedures to the Projects and activities within the Directorate o Create templates to support standardisation across DSCI Create procedures and work instructions related to Configuration Management and Document Management within the Science Directorate Organise and deliver trainings and awareness session on Document Management best practises across the Directorate Maintain a reference Document Management Sharepoint library to centralise related information Interfacing Industries and Institutions working with DSCI projectsactivities to ensure the alignment of processes, procedures and interfaces Coordinating with the ESA Record Manager for proper handling of the vital records, defining a clear management and handover procedure from SCI to ESA Record Manager Support the implementation of an archive system and policy in alignment with ESAwide requirements and with Projects needs Support the maintenance of the DSCI Records Schedule and of its regular audits Document best practises with the commonly used DMS in DSCI e.g. ECLIPSE, Content Manager and design standard approach to be implemented in new projects Provide consultancy to DSCI users on the possible Document Management tools and advice on the most suitable solutions for their specific needs Ideal candidate Master degree from a recognised institute of secondary studies or equivalent qualification in Engineering, Business Administration or relevant discipline A minimum of 4 years of relevant experience in similar tasks to the abovementioned Good communication skills Ability to work both autonomously and as part of a team within the boundaries of assigned tasks Initiative and motivation to perform to high standards in a demanding environment Excellent command of the English language, both oral and written Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Tags: management officer configuration configuration management

 

BHS Supplies MRF for Monterey Regional Waste Management District in California

2018-02-14 17:27:06| Waste Age

The new system will process up to 80 tons of waste per hour.

Tags: management california supplies regional

 
 

Corporate IT Service Management

2018-02-14 12:24:22| Space-careers.com Jobs RSS

Description You will have the opportunity to support the management and coordination of the overall ESAs corporate IT services which are outsourced to overall service providers OSPs. The service model follows a structured process definition based on ITIL best practices. Management of these corporate IT services for the local ESAC customers in coordination with the ESA corporate service definition processes is the task of the ESAC Corporate IT Service Manager. In this context the OSP service delivery has to achieve customer satisfaction, SLA compliance and service continuity during transition processes. This position will be based in ESAC, Spain, Madrid. Tasks and Activities The scope of work will include Corporate IT ESAC site service delivery contract management and technical leadership for the local ESAC service team Corporate IT site customer and user relationship and partnership management Corporate IT ESAC site interface management with facility management, human resources, procurement, contracts and finance Corporate IT evolution projects transfer support to operations Lead engineering for local site specific corporate IT project developments. Currently ongoing projects are related to ESAC communications adaptations for events hosted at ESAC, ESAC mobile phone provider tender actions and ESAC security system connection to the corporate IT network. Effective communication with end users, customers and internal business partners at ESAC is a key requirement for the corporate IT service management tasks to be able communicate change and to foster good partnership relationships. Management support of the ESAC corporate IT infrastructure service delivery contracts in place and technical leadership for the delivery of the following services User workstations Windows PCs Macintosh IOS tablets MS Office IE Acrobat Firefox McAfee Client backup HP Mobile Information Protection Client encryption Sophos FileVault BitLocker Software distribution MS SCCM Printers Kyocera Messaging Collaboration IBM Notes, Domino, Connections, Mobile Connect, Sametime WebEx MS Sharepoint Virtualised workplace VMware Fixed, mobile and smart phone Alcatel IOS Android telephony SIP, VoIP IT helpdesk Local area network, wide area network, Internet services, videoconferencing, ESA network security ESA cloud services ESAC communication event support Skills and Experience The following skills and experience are mandatory You have a University degree of a relevant IT engineering discipline or equivalent, management qualification is desirable You have at least 5 years of relevant experiences in IT service delivery You have procurement or engineering experience of IT services Windows and MAC OS systems, client backup, LAN, WAN, Internet, telephony, cloud services, customer support helpdesk You possess ITIL best practices knowledge certification is desirable You have IT Project management expertise You are proactive, independent, results and goal oriented work approach You are customer oriented, able to detect and define new customer service opportunities You have excellent communication skills You have a good team spirit and leadership skills You are fluent in English in speaking and writing. The following skills would be highly desirable IT service delivery management You have a good knowledge of the ESAC site business requirements on corporate IT services PC, network, email, cloud, fixed and mobile telephony You have a good knowledge of the ESAC corporate IT service catalogue How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 28022018. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: service management corporate corporate service

 

Configuration and Documentation Management Officer

2018-02-14 12:24:22| Space-careers.com Jobs RSS

We are looking for a Configuration and Documentation Management Officer M3 to join our Ajilon Technology Aerospace team, working onsite at the European Space Agency. Location Noordwijk, The Netherlands Type of work Fulltime, ongoing Ajilon Technology Aerospace is a specialized Engineering consultancy with more than 30 years experience providing aerospace Engineers to our key partners in The Netherlands. Ajilon is a longstanding business partner of the European Space Agency ESA, with more than 110 employees recruited from across Europe currently supporting ESAs activities. Specific tasks to be performed EOPPN would like to recruit an experienced Configuration and Documentation Management Officer to support the Earth Observation Project Department and specifically the Earth Explorers Programme within the Earth Observation Directorate. Heshe will work across the Earth Explorer projects and also be delegated to work on specific Projects. Initially the split will be 50 EarthCARE, 20 Altius and the rest on Flex and Aelous. As such heshe will liaise on a daily basis with the various members of hisher Projects and report to the Product Assurance Managers and Project Managers. Tasks will include Acting as the focal Configuration and Documents management expert within Earth Explorers to support the definition and maintenance of the project CM Processes and tools, to ensure exchange of experience and to promote some degree of standardisation. Contribute towards the project CADM plans and monitor CM performance together with the Product Assurance Managers Organise Configuration Control Boards CCBs for the disposition of RFWs, RFDs and configuration change requests proposals. Keeping PlatoEclipse updated with new RfWRfDs, project specific information and latest RfWRfD status Notifying the CCB members and the expertsspecialists for an evaluation of the RfWRfD Preparing the draft MoM, a list of RfWs to be discussed and signed at the CCB Recording the outcome of the meeting and publishing signed MoMs Communicating outcome of CCB to parties involved Downloading processed RfWRfDs into the documentation system Processing of DCNs Control the evolution of the Project Baseline Requirements and the provision of traceability for the changes Set up and coordinate Project Reviews to ensure the availability of the Data package and manage the RIDeRID System. Supporting the implementation and maintenance of adequate configuration control methods and procedures, consistent with applicable standardsrequirements Provide status data and maintaining a wellstructured configuration record system Assist in the preparation of project audits Perform Data collection, extraction from different Corporate applications e.g. PRISMA, Eclipse, Plato and from various internal sources and data consistency checking and coherence analysis Support users in retrieving documents from local DMS, DMSs from external partners andor industry, out of paper archives, other sources like ESTEC library, scanned documents on CDROM or via Internet, etc. Other responsibilities as defined by the Product Assurance and Project Managers The contractor is expected to be or become quickly familiar with the Agencys internal IT tools needed for the conduct of hisher tasks.

Tags: management officer documentation configuration

 

Elisa launches innovative network management solution

2018-02-14 01:00:00| Total Telecom industry news

Finnish telco, Elisa, has launched its cloud-ready mobile network automation solution for telecommunication operators. Elisa SON, self-organising networks, was developed in collaboration with Red Hat.   Elisa SON solution is designed to enable telecom operators to get the full potential of their network…read more on TotalTele.com »

Tags: management network solution innovative

 

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