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Tag: support engineer
Requirements Verification Support Engineer mw
2016-09-23 13:04:41| Space-careers.com Jobs RSS
Vitrociset Belgium, a Vitrociset Group company, can claim almost 30 years of experience in the field of space operations engineering activities, starting in 1982 with the European Space Agency. Today Vitrociset Belgium is the Corporate Groups center of gravity for the Space activities in central Europe. With the headquarter located in Belgium and permanent offices presence close to ESAs centers ESOC D, ESTEC NL and ESAC SP, the company offers you major opportunities at its many sites abroad, an international environment and assignment to prestigious clients ESA, CNES, EUMETSAT, ASTRIUM. Please send your CV for this position to Ms Roxana Sasu at r.sasuvitrocisetbelgium.com Summary of the role Whenever customers raise needs for new IT systems or enhancements to existing ones, the Key Person will interact with the business users to understand their underlying needs and formulate and document them as user requirements Key Responsibilities Collaborate with business users to understand their processes, suggest process improvements where possible and extract and define end user requirements Cooperate with the Information Management IM team in the Process Assurance and Management Support Division PRS, in particular when processes are assessed and addressed Document resulting processes, in cooperation with the PRS IM team, and user requirements in suitable formats Support the implementation team in defining the related technical requirements Facilitate business user interactions during implementation projects to ensure the solutions meet their needs Initiate and facilitate the user acceptance and roll out phases of systems and subsequent pilot phases including chairing Test Readiness Review and Test Review Boards. In a matrix arrangement, perform verification activities, including Plan and specify test approach and test cases, including production of all necessary documentation, Implement test plans, including performing system test, execution of test scripts, as well as configure, run and execute performance tests, Review technical documentation from verification and validation point of view, especially System Requirements Specifications. In addition, the Key Person will Contribute to project planning and reporting Contribute to the knowledge build up inside the team in requirements engineering Support the improvement and documentation of business processes inside ICT Document tasks and deliverables according to EUMETSAT working practices Requirements The consultant is required to have as a minimum Extensive experience in eliciting user requirements, analysing business processes and developevolve business processes in collaboration with business users Extensive experience in documenting user requirements in suitable formats, e.g process diagrams, use cases, wire frames and functional and nonfunctional requirements specifications Extensive experience of systems based on Oracle WebCenter and BPELSOA from at least one of the following areas development and implementation, verification, operations, maintenance and support Experience in supporting acceptance and roll out activities for IT systems Experience in verification of COTS and bespoke software, including web based applications and preparing the related test specifications and test reports Good understanding of Information Management concepts and in particular document management principles and the related requirements Highly self motivated with a high level of autonomy in working arrangements and the ability to apply initiative and creativity in the execution of tasks Excellent organisational, interpersonal and communication skills, willingness to learn, able to work as part of a team and displaying a strong customeroriented approach to interact with EUMETSAT personnel. In addition to the above requirements, experience knowledge in any of the following areas shall be considered a distinct advantage A university degree in a relevant discipline or similar level of knowledge acquired via work experience Experience in configuring and using automated testing tools, including automated performance testing tools Knowledge of Selenium, JMeter, JConsole Experience of PRINCE2 and ITIL in a structured, ISO 9001 certified environment. The official languages of EUMETSAT are English and French. The working language for the tasks and responsibilities is English. A working knowledge of French would be an advantage, but not essential. Please be advised that by submitting your CV or other content to us, you agree to the administration, processing and storage of any personal data for the purposes of recruitment processes. The agreement covers the processing of personal data by Vitrociset Belgium even after finishing the recruitment process to submit further proposals for employment and may be revoked at any time. Come and join us! More information at httpwwww.vitrocisetbelgium.com
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Product Assurance and Safety support Engineer mf
2016-09-16 16:04:50| Space-careers.com Jobs RSS
Product Assurance and Safety Support Engineer mf Ref. No. 1611614 Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description For our customer, ESA in Darmstadt, Germany, we are seeking an experienced Product Assurance and Safety support Engineer. You will be covering the role of Product Assurance Representative PAR, which is an independent resource, responsible to perform the Product Assurance process in support to a specific team. Responsibilities Typical activities to be undertaken are Plan and keep uptodate the PA activities in support to the team output PA Plan and PA Work Packages Monitor the compliance of the team to applicable standards and customer requirements output PA KPIs, nonconformance management, corrective and preventive actions Organise and conduct the management of anomalies and problems in each team output problem management, corrective and preventive actions Organise and conduct the management of configurations and changes within each team output configuration management, baselines Define and monitor the implementation of the rules for document production by the team output documentation management Solicit the identification of improvements by the team output lessons learned Provide direct support to the team as requested possible output demonstration of Dependability requirements, outage analysis, risk register maintenance. In particular the following tasks are highlighted Configure and maintain the PA quality tools to specifically supports the missions, Support ground and spacecraft anomaly review meetings, tracking all decisions taken, Support configuration review meetings to process all change requests, Maintain the ground segment product tree of each mission and the agreed documentation baseline, Organise and conduct the Freeze in view of critical operations, Stimulate the regular assessment of risks and reflect the update in the relevant risk register, Stimulate the collection of lessons learned after each major milestone, Survey document production by the team and provide quality review of documents on request, Attend agreed simulation sessions and support the chasing of actions raised in the Debriefing, Support critical operations on console on shift, according to instructions from Flight Operations Director, Expected contractual deliverables are KP1 Timely measure of PA KPIs for all allocated missions, KP2 Completion of agreed actions to improve PA KPIs for each mission, KP3 Completion of the OPSQ Monthly Report, with relevant SC ARs and SC status, This is a fulltime position as a Terma employee for placement at ESOC, Darmstadt, Germany, starting on 1st November 2016. Qualifications Competencies Applicants shall have an university degree, in the domain of engineering, science, or other suitable qualification. Essential skills are Demonstrated experience with Product and Quality Assurance of Missions in Development and Operations Expert and operational experience on problem management process anomalies, nonconformances, review board Experience in working in an operational environment Mastering of quality tools for problem management Ability to work independently, but in coordination with the OPS Quality Office Wellorganised, able to prioritise and manage several activities in parallel Capable of coordinate and interact with all other roles in the mission team and with external interfaces, specifically the Customer Fluency in English, both in speech and writing Experience in Quality Management System QMS The following experience would be an additional asset Familiarity with ESA organisation and way of working Familiarity with ECSS standards applicable to ground segment Familiarity with ISO9001 standard quality Familiarity with ISO27001 standard security Expert and operational experience on configuration management process changes, baseline, freeze, deviations, waivers Expert and operational experience on risk management process risk register, trend, acceptance Expert and operational experience on documentation management process reference number, digital signature, template Experience in tools for documentation management Experience in tools for configuration management You will be required to familiarise yourself with the missions you will be supporting and in particular with the procedures and tools that are needed to perform the PAQA operations. Your responsibilities will require considerable initiative, flexibility and independence in executing the assigned tasks, within the approach defined by OPSQ. You shall have very good communication skills verbal and written and be willing to work in a team of engineers and in cooperation with industry and partner agencies. You shall also be in a position to travel within Europe and worldwide. What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mrs. Raluca Moise by telephone 49 6151 860050 or by email terma.determa.com. To ensure that your application will reach us and is properly processed please apply through the link httpswww.epos.dkREKTermaJoblistShowJobOffer.aspx?dbaliasEposRECTermalangenjobOfferEntityId1008joblistId1 with a Cover Letter and a uptodate Curriculum Vitae in Europass format httpseuropass.cedefop.europa.euenhome Closing date October 4th, 2016 Please note that applicants must hold all appropriate documentation and permits to work in Europe.
Tags: support
product
safety
assurance
Product Assurance and Safety Support Engineer 1613160
2016-09-12 13:04:26| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at ESOC in Darmstadt, Germany. Product Assurance and Safety Support Engineer 1623160 Job Description We are looking for a Product Assurance and Safety Support Engineer for our client ESOC. You will be the Product Assurance Representative PAR, and will act as an independent resource, responsible to perform the Product Assurance process in support to a specific team. Major activities of the PA process you will be involved in are Plan and keep uptodate the PA activities in support to the team output PA Plan and PA Work Packages. Monitor the compliance of the team to applicable standards and customer requirements output PA KPIs, nonconformance management, corrective and preventive actions. Organise and conduct the management of anomalies and problems in each team output problem management, corrective and preventive actions. Organise and conduct the management of configurations and changes within each team output configuration management, baselines. Define and monitor the implementation of the rules for document production by the team output documentation management. Solicit the identification of improvements by the team output lessons learned. Provide direct support to the team as requested possible output demonstration of Dependability requirements, outage analysis, risk register maintenance. In particular the following tasks are highlighted Configure and maintain the PA quality tools to specifically supports the missions. Support ground and spacecraft anomaly review meetings, tracking all decisions taken. Support configuration review meetings to process all change requests. Maintain the ground segment product tree of each mission and the agreed documentation baseline. Organise and conduct the Freeze in view of critical operations. Stimulate the regular assessment of risks and reflect the update in the relevant risk register. Stimulate the collection of lessons learned after each major milestone. Survey document production by the team and provide quality review of documents on request. Attend agreed simulation sessions and support the chasing of actions raised in the Debriefing. Support critical operations on console on shift, according to instructions from Flight Operations Director. Required Skills and Experience Demonstrated experience with Product and Quality Assurance of Missions in Development and Operations Expert and operational experience on problem management process anomalies, nonconformances, review board Experience in working in an operational environment Mastering of quality tools for problem management Ability to work independently, but in coordination with the OPS Quality Office Wellorganised, able to prioritise and manage several activities in parallel Capable of coordinate and interact with all other roles in the mission team and with external interfaces, specifically the Customer Fluency in English, both in speech and writing Experience in Quality Management System QMS Desirable Skills and Experience Familiarity with ESA organisation and way of working Familiarity with ECSS standards applicable to ground segment Familiarity with ISO9001 standard quality Familiarity with ISO27001 standard security Expert and operational experience on configuration management process changes, baseline, freeze, deviations, waivers Expert and operational experience on risk management process risk register, trend, acceptance Expert and operational experience on documentation management process reference number, digital signature, template Experience in tools for documentation management Experience in tools for configuration management Work Location Darmstadt, Germany Dates Application Deadline 30 September 2016 Start of Work November 2016 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 30 September 2016 Learn more about us in Facebook
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System Operations Engineer Mission Performance Team Consultancy Support
2016-08-24 16:04:10| Space-careers.com Jobs RSS
Since 1979, Italian ACS has been a Software System Integrator. As a Payload Data Ground Segment specialist, ACS develops componentssubsystemsground stations for satellite data acquisition, processing and dissemination. The company is active in geospatial multisource applications development for planning and management of environmental risks infrastructures and realtime handling of large data streams. ACS offer to their customers the complete range of services from the collection of user requirements to operational activities support. Our German subsidiary ACSD provides consultancy service at EUMETSAT Darmstadt. Selected candidate will sign permanent full time contract and work at EUM premises. Besides an opportunity to work in international environment, ACS can offer competitive salary, attractive benefits package tailored to specific needs, training and career growth within ACS group, support for relocation to Darmstadt. For our activities in Germany, we are looking for a person to provide System Operations Engineer Mission Performance Team Consultancy Support. TASKS Definition, configuration and maintenance of endtoend monitoring and reporting systems Definition and maintenance of system operations procedures, including system and ground segment procedures and operations guides Liaison with the spacecraft operations team to ensure the continuity and optimisation of spacecraft monitoring and control activities Liaison with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations through procedure and operations guide updates, configuration changes, database or user interface changes etc. Support to the definition of Operations Service Specifications Interface with the systems maintenance teams and industry representatives to ensure optimised performance, including participating in the definition and implementation of any changes to the mission performance systems Provision of support to operational ground segment analyses Provision of standbyoncall support as system operations engineer, on an as needed basis through the normal oncall process Provision of support, as required, to critical operations Processing of mission performance related system anomalies, their documentation, investigation, classification and resolutionmitigation, including participation in Anomaly Review Boards Participation in technical meetings, formal reviews, and scheduling and planning meetings Processing of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards Support to, and participation in, the functional verification and operational validation of mission performance system upgrades and evolutions, both standalone and in the context of an overall ground segment Liaison with various department and divisions within EUMETSAT CM, QA, Management, Product Experts, User Services Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team. Mandatory attributes University degree or equivalent in a relevant technical discipline At least 5 year experience of endtoend system operations in a realtime spacecraft operations environment Experience at least 3 years in the operations preparation and routine operations of Geostationary GEO and Low Earth Orbit LEO satellite systems At least 3 year work experience in the operation and configuration of endtoend monitoring and reporting systems for Earth Observation data processing ground segments At least 3 year experience in the definition, development, integration and acceptance testing of mission data monitoring systems At least 3 year work experience defining and implementing the verification and validation of ground segment systems Able to work effectively in English EU national or valid work permit for Germany CV in Europass format Distinct advantage Experience of procurement phases for new programmes Experience of configuration and monitoring using NAGIOSOP5 Experience of software and system testing Experience with the definition and analysis of operational user requirements Experience of using configuration management systems such as CVS Familiarity with ECSS and CCSDS standards related to spacetoground interfaces and applicable to Satellite Monitoring Control Systems Packet Telemetry and Telecommand standards, PUS Packet Utilisation Standard, etc. Windows Unix Linux operating systems.
Tags: support
system
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System Operations Support Engineer Mission Performance Team mf
2016-08-23 14:04:24| Space-careers.com Jobs RSS
Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description For our customer, EUMETSAT in Darmstadt, Germany, we are seeking an experienced System Operations Support Engineer Mission Performance Team. You will be responsible for supporting EUMETSATs operational systems focusing on realtime, endtoend mission operations and the supporting and monitoring systems. Your tasks will be related to Event Monitoring GEMS, system endtoend monitoring SMART, user notification system UNSUMS, system monitoring NAGIOS, GMC, system monitoring infrastructure MASIF, as well as to support of coordination and management of the overall system performance monitoring. You will be involved in routine operations phases of the current GEO MTP, MSG and LEO EPS, Sentinel3 and Jason missions and you will also support the preparation of future missions, including MTG, EPSSG and Sentinel6 JasonCS. Responsibilities Typical activities to be undertaken are System operations in a realtime operations environment Endtoend operations monitoring User messaging systems configuration and operation Configuration of event monitoring and endtoend monitoring systems Monitoring infrastructure configuration and operation Multimission element and infrastructure operations Mission Performance System Evolutions for existing and new programmes, in particular for EPSSG and JasonCS Executing all tasks related to support to the routine operation of the LEO GEO ground segments and their evolution including new programmes and system operations Definition andor maintenance of the routine operations procedures pertaining to mission performance operations and the interfaces of the key systems within the ground segment Redesign and evolution of the mission performance systems for existing and new programmes Acquiring and maintaining a Systemwide view of the MSG System, and the EPS CGS and OGS, particularly in the areas of system endto end monitoring control and data flows Review of planned changes to the mission performance system configurations for LEO and GEO ground segments, and support to the investigation of anomalies encountered through the routine system and ground segment operations Support to the development and operations preparation for recurrent satellites in existing operational programmes e.g. MetopC and MSG4, and for future operational programmes now in development including Sentinel3, MTG and EPSSG Interfacing with project teams on the implementation of system upgrades to support major operations projects, including System Mid Term Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrade Performing the following routine operations tasks Definition, configuration and maintenance of endtoend monitoring and reporting systems Definition and maintenance of system operations procedures, including system and ground segment procedures and operations guides Liaison with the spacecraft operations team to ensure the continuity and optimisation of spacecraft monitoring and control activities Liaison with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations through procedure and operations guide updates, configuration changes, database or user interface changes etc. Support to the definition of Operations Service Specifications Interface with the systems maintenance teams and industry representatives to ensure optimised performance, including participating in the definition and implementation of any changes to the mission performance systems Support to operational ground segment analyses Standbyoncall support as system operations engineer, on an as needed basis. This will be coordinated through the normal oncall process Support, as required, to critical operations Processing of mission performance related system anomalies, their documentation, investigation, classification and resolutionmitigation, including participation in Anomaly Review Boards Participation in technical meetings, formal reviews, and scheduling and planning meetings Processing of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards Support to, and participation in, the functional verification and operational validation of mission performance system upgrades and evolutions, both standalone and in the context of an overall ground segment Liaison with various department and divisions within EUMETSAT CM, QA, Management, Product Experts, User Services Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team This is a fulltime position with the planned start ASAP. You will be nominally based at EUMETSATs facilities in Darmstadt, Germany, but shall be in a position to travel within Europe. Qualifications Competencies Applicants shall have an university degree, in the domain of engineering, science, or other suitable qualification. Essential skills are At least 5 years experience of endtoend system operations in a real time spacecraft operations environment At least 3 years experience in the operations preparation and routine operations of Geostationary GEO and Low Earth Orbit LEO satellite systems At least 3 years work experience in the operation and configuration of endtoend monitoring and reporting systems for Earth Observation data processing ground segments At least 3 years experience in the definition, development, integration and acceptance testing of mission data monitoring systems At least 3 years work experience defining and implementing the verification and validation of ground segment systems Excellent written and oral English skills The following experience would be an additional asset Experience of procurement phases for new programmes. Experience of configuration and monitoring using NAGIOSOP5 Experience of software and system testing Experience with the definition and analysis of operational user requirements Experience of using configuration management systems such as CVS Familiarity with ECSS and CCSDS standards related to spaceto ground interfaces and applicable to Satellite Monitoring Control Systems Packet Telemetry and Telecommand standards, PUS Packet Utilisation Standard, etc. Knowledge of Windows Unix Linux operating systems You shall be able to fulfil the assigned tasks with a minimum of supervision, have a systematic approach to work, be able to plan your work and cope with tight schedules and multiple tasks. You shall have the capability to write accurate and consistent technical documentation. Good communication skills verbal and written are important. You shall be willing to work in a team of engineers and in cooperation with industry and partner agencies. What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Ms. RalucaNarcisa MoiseTanase by telephone 49 6151 860050 or by email terma.determa.com. To ensure that your application will reach us and is properly processed please apply through the link httpswww.epos.dkREKTermaJoblistShowJobOffer.aspx?dbaliasEposRECTermalangenjobOfferEntityId984joblistId1 with a Cover Letter and a uptodate Curriculum Vitae in Europass format httpseuropass.cedefop.europa.euenhome Closing date September 23th, 2016 Please note that applicants must hold all appropriate documentation and permits to work in Europe.
Tags: support
system
team
performance
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