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Home › support engineer

 

Tag: support engineer

EEE Parts Support Engineer

2018-08-16 15:27:46| Space-careers.com Jobs RSS

Purpose Support for EEE Parts Selection, associated PA and related activities. Key Tasks Maintain a coherent approach to EEE parts selection in line with company guidelines and project requirements. Liaise with product design engineers, production procurement entities on parts selection and part related issues such as derating, radiation tolerance and reliability and assembly. Collation of informationdata and maintenance of the EEE parts database in cooperation with ECAD and other teams Provide technical support to Peer Reviews and MRBs as required. Help develop and maintain internal information sharing on EEE parts including EEE parts alerts Coordinate EEE activities between equipment suppliers, prime contractor external, review authorities and procurement agents. For projects working i.a.w. ESCC requirements review internal subcontractor DCLs and PADs for compliance to project technical and PA requirements. Participate in Parts Control Boards as required Support project teams in EEE related activities including review and generation of project related documents such as procurement, BoM, specifications, DPAs, Reports or Goodsin data review Knowledge, Skills and Experience Strong background in Electronic Engineering, including knowledge of EEE parts, part classes, technologies and design application. Previous experience in parts engineering in Space andor HiReliability domain using qualified parts. Working knowledge of ESA MIL systems Knowledge of commercial EEE parts and qualities Good appreciation or experience of circuit design, part application and product assembly would be beneficial Appreciation of the effects of ionising radiation on parts. Flexible and pragmatic approach process guided rather than ruled. Team player and a desire to support others Good communication skills Organised approach

Tags: support parts engineer eee

Integrated Lostistics Support ILS Engineer

2018-08-06 11:27:35| Space-careers.com Jobs RSS

Position description Are you motivated by the opportunity to work for Galileo? Galileo is Europes own global satellite system and currently consists of a constellation of 22 satellites. It is capable of providing a highly accurate, guaranteed global positioning service under civilian control. The system is still under development and has recently entered the Exploitation Phase. To strengthen our team responsible for the Key Management Facility of the Galileo Mission Segment, we are looking for an ILS engineer. You will play a key role in developing a missioncritical systems for one of the most prestigious space programmes. Your future role and responsibilities The ILS Integrated Logistics Support Engineer is responsible and for ensuring all process are in place that the system designed can be built and maintained. ILS is a recognised discipline of management techniques in relation to Support costs including manpower, facilities, tools etc, Documentation, Training and Logistics over the life of the system being supported. The ILS Engineer is responsible to deliver a supportable system to the specified requirements maximising system up time and minimising cost. Your responsibilities include Maintenance of the System Product Tree. Preparation and maintenance of the ILS Plan. Preparation and Maintenance of a Obsolescence plan, including a Spares plan. Preparation of a Trainings Plan. Preparation of a system Maintenance Plan, making sure maintenance procedures are written. Responsible for the DRACAS Data Reporting and Criticality Analysis. Required qualifications to be successful in this role Essential qualifications At least two years of experience as an ILS Engineer. Professional attributes You have demonstrated good written and verbal communication skills while working in a team. Eligibility for an EU Personal Security Clearance at the level of CONFIDENTIAL and above is part of the selection procedure. Education and certification Bachelors degree with a focus on Information TechnologyCommunications, or equivalent. Affinity with hardware. How to apply Are you ready to take your career to the next level? Interested applicants should apply here before 14092018, but preferably sooner. What you can expect from us Excellent working conditions and a permanent contract. When you work at CGI, you are right on a challenging workplace with professional colleagues and you are the building block within a close community. We encourage you in your development and offer you all the space. Growth is selfevident. CGI is one of the largest IT and business consulting services firms in the world. Within the space domain, we work on the major European navigation, communication and earth observation programmes and are specialists in space security and ground control systems.

Tags: support integrated ils engineer

Integrated Logistic Support ILS Engineer

2018-08-01 13:27:16| Space-careers.com Jobs RSS

Position Reference 138 You will have the opportunity to provide support to the preparation and followup activities for the Ground Segment maintenance at our clients premises in Prague, Czech Republic. Tasks and Activities The scope of work will include Support the definition of the Galileo Ground Segment Integrated Logistic Support ILS concepts, with focus on support to operational sites remote, GCCs, GSMC and others Support the specification of the ILS and obsolescence management HWSW requirements Support the definition of the Galileo ground segment ILS, maintenance all levels and obsolescence concepts Update and elaborate the Galileo ground segment ILS and maintenance requirements baseline Support to the implementation of the activities at the ILS centre. Skills and Experience The following skills and experience are mandatory You have a University degree in a relevant discipline. You have at least 2 years of experience in defining and operating ILS activities You know how to manage assets obsolescence, procurement, alerts, etc You have proven experience of contract management or project management You have great communication skills relevant for an international environment At least level C1 in English understanding, writing and speaking. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 31082018. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: support integrated ils engineer

Network Support Engineer

2018-07-11 18:27:20| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities For our activities in ESOC, we are currently looking for a Network Support Engineer. The position is related to the maintenance and operation of an operational communications infrastructure involving a network of 1,200 servers and clients. As part of the team of communications specialists, the Network Support Engineer is responsible for the following 1. LAN support of the onsite local area networkground stations. 2. WAN support of the wide area network connecting to sites all over the world via leased and dial up lines. 3. Network services, security services FirewallsIDS, voice services, and Network Timing Protocol support. The successful applicant will focus hisher activities on the following Provide 2nd line support for all elements in the ESA Operational Network. Use the electronic trouble ticket system to record all detected faults and change requests, recording all events leading to resolution within the targets defined in the Service Level Agreements. Liaise with 1st and 3rd line support groups in speedy resolution of incidents and problems. Organise and carry out routine installation of equipment into all areas to a standard to ensure target reliability is met. Perform preventative maintenance in accordance with procedures. Perform patching in wiring centres and user areas to provide end user connectivity. Provide cross support in a constructive manner to other parties in support of WAN andor LAN incidentsproblems. Provide extended cover automatically when critical faults remain open at the end of the day. Produce punctually and accurate reports and statistics on all activities. Create and maintain Knowledge and Configuration Databases of the whole of ESAs Operational communications infrastructure. Administer and keep up to date the IP address database for subnets under CFS responsibility using QIP DNS andor other tools. Provide the 1st line support team with operational procedures, handover documentation and training for newor enhanced systems. Work closely with engineering to familiarise the team with new systems, ensure adequate handover, sparing, training and documentation to both 1st and 2nd line. Ensure outages are minimised by system implementation standards, sparing and procedures. Actively participate in recommending technical and procedural improvements to the benefit of the service. Preparation, support and implementation of planned and scheduled changes. Ensuring service interruptions are minimised during planned activities. Adhere to current site procedures technical, environmental, safety and security. Ideal candidate The successful candidate shall meet the following requirements Proven experience of systems, routine and contingency procedures within a large multiplatform communications environment, particularly using Cisco routing and switching equipment and firewalls. CISCO CCNA required, CCNP is an advantage. Current LAN and Routing technologies protocols STP, HSRP, OSPF, BGP, VRFs. FirewallIDS technologies. Cisco ASA. Current Cisco Enterprise Switches and Routers, Network Sniffers Wireshark. Cisco Prime, Ciso LMS, QIP DNS, Cisco CSM, HP NNMi. Experience with Cisco ACI would be an advantage. Organisational and time management, report writing, and strong service ethic. Strong interpersonal skills, selfmotivation and the ability to work in a team are very important. Good analytical skills and incident resolution skills. Knowledge of IT Service Management processes and good practice such as ITIL, in particular in the areas of incident, problem and change management. PC literacy MS Professional Office Products, Visio, Lotus Note. Very good command of English with proven drafting ability, knowledge of German a plus. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Tags: support network engineer support engineer

Application Infrastructure Support Engineer IT

2018-07-09 17:26:35| Space-careers.com Jobs RSS

A vacancy for a IT Support Engineer has arisen within Airbus Defence Space in Stevenage. It is an exciting time to join the Information Management IM Team. IM is the Information Technology IT business enabler and unique IM Business Partner for Airbus Defence and Space. As a central function, IM is involved in all business processes and enables technical as well as management careers. IM covers a wide range of stateoftheart technologies and positions ranging from IT infrastructure, application support to governance or strategic consultancy. Especially for young talents IM offers best conditions for a successful career in an advanced and forwardlooking environment. Working in IM means living global trends developments such as digitalisation, innovation and a new way of working. Are you passionate for enabling solutions in IT, and working in an international environment exploring the latest technologies? Then, join us as an engineering support specialist. As part of the Engineering Solutions team in IT, you will be responsible for providing operational and project based IT support to engineering communities based in the UK specialised in product design and analysis, electronics and electrical tools, simulation, systems and software engineering. You will troubleshoot, respond to enquiries and find solutions to technical challenges. Beyond the daytoday, you will lead or participate in key engineering projects and contribute to the documentation efforts. You are highly technical and are comfortable with problem solving in multiple operating systems Windows and Linux variants and a range of devices including desktopslaptops, servers. You will occasionally partner with various peer teams including security, networks and infrastructure, as well as other engineering teams in Europe. The successful candidate will be subject to UK Security Clearance in order to undertake related work in accordance with business needs. Your main tasks and responsibilities will include Lead infrastructure and software projects and coordinate the necessary technical deliveries in partnership with peer teams in IT. Participate in the successful implementation of future technologies involving digital trends. Managecoordinate the delivery of key IT services for engineering groups. Provide user support and administration for engineering tools, their deployment and licensing on Linux and Windows. Manage the configuration and deployment of workstations and servers to meet the needs of various engineering groups. Assist in the design and management of specific development networks. Support complex server equipment for managing both physical and virtual resources. Work with vendors and technical support organisations to coordinate troubleshooting process for all hardware and software related issues in a timely manner. Support the procurement process and use of internal tools for hardware and software acquisition as required. Maintain systems to current IT security standards including patching and hardening tasks. Travel occasionally to participate in local and European operational improvement workshops. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth.We are looking for candidates with the following skills and experience Knowledge of application deployment including clientserver components. Experience in LinuxWindows integration including SSH, LDAP, Kerberos, NFS, NTP. Knowledge of AIX is advantageous Experience of working in a project environment in IT, including requirements capture and activity planning. Previous experience of a customer facing role with strong organizational, communication, and leadership skills. Sound understanding of good security practice and configuration. Knowledge of virtualisation technologies e.g. VMware, Citrix. Understanding of LANWAN networks. Basic scripting e.g. BASH, PERL, PowerShell. Use of relational databases including SQL. BABS Degree in a technical field or equivalent practical experience. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Tags: it support application infrastructure

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