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Tag: support engineer

RAMS Support Engineer mf

2016-04-15 15:08:18| Space-careers.com Jobs RSS

RAMS Support Engineer mf Ref. No. 1610801 Terma The hightech and innovative Terma Group develops products and systems for defense, nondefense and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, Germany, and the UK. Job description JUICE JUpiter ICy moons Explorer is the first largeclass mission in ESAs Cosmic Vision 20152025 programme. Planned for launch in 2022 and arrival at Jupiter in 2030, it will spend at least three years making detailed observations of the giant gaseous planet Jupiter and three of its largest moons, Ganymede, Callisto and Europa. You will be responsible for the activities within the JUICE project team. In the frame of the JUICE Space project, Terma AS is pleased to invite you to submit your application as RAMS Support Engineer. Objectives as RAMS Engineer Platform equipment Instruments CFIs Reliability, Availability, Maintainability Safety Engineering for Satellite This is a full time position, located at our customer site in Toulouse, France, starting in September 2016. Travels within Europe are required for this position. Duration is approximately 3 years. Responsibilities As an RAMS Support Engineer your tasks will include 1. Management of subcontractors and review activities for Satellite Subcontractors RAMS activities management and control for reliability, availability, and safety matters Critical review of subcontractors documentation Participation to subcontractors reviews Update of equipment technical specification RAMS section according to the system analyses, addressing reliability allocation, availability allocation, lifetime requirements, failure tolerance requirements, FDIR requirements, feared events At subcontractors kick off or at least 2 or 3 months before equipment PDRs, meeting with subcontractors RAMS responsibles to explain and justify the expected content of equipment RAMS documents Before PDR, iterative work with subcontractors to converge on documents content sending of draft documents followed by comments sent back. Implement mitigation actions with project depending on the risk level At PDR review of PDR documentation, writing of RIDs, checks of RIDs subcontractor answers, participation to PDR, following of post PDR subcontractor actions, in particular documents update Between PDR and CDR iterative work with subcontractors to converge on documents content before CDR sending of draft documents followed by comments sent back. Implement mitigation actions with project depending on the risk level At CDR review of CDR documentation, writing of RIDS, checks of RIDs subcontractor answers, participation to CDR, following of post PDR subcontractor actions, in particular documents update 2. Preparation of equipment RAMS FDIR inputs for the Satellite system RAMS and FDIR Equipment reliability and availability inputs for system reliability and availability analysis Equipment failure rate for all the phases and temperatures for which it will be used during flight Failures leading to equipment mission suspend, SEUSET rates Equipment Failure Mode Effects Summary FMES including SEUSET leading to permanent or transient effects at equipment level Equipment safety inputs for satellite hazardous items list and satellite safety submission. Synthesis of safety issues during equipment reception, integration and testing, safety design features, compliance to safety specification Analysis and management of RFDs for RAMS aspects including out of derating and SPF, PSA, and WCA Assessment of life limited items qualification Preparation of RAMS critical item list Qualifications Competencies The applicant shall have a proven experience in each field of the RAMS discipline as defined by ECSSQST10 and ECSSQST20. An advanced level in English speaking, reading and writing is mandatory French or German speaking skills are appreciated What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mr. Kevin Davies by telephone 49 6151 860050 or by email terma.determa.com. To ensure that your application will reach us and is properly processed we would prefer that you apply through the link httpswww.epos.dkREKTermaJoblistShowJobOffer.aspx?dbaliasEposRECTermalangenjobOfferEntityId862joblistId1 with a Cover Letter explaining your background and expertise, as well as your earliest date of availability, and a uptodate Curriculum Vitae in Europass format httpseuropass.cedefop.europa.euenhome Closing date May 18th, 2016 Please note that applicants must hold all appropriate documentation and permits to work in Europe. Terma develops products and systems for defense, civilian authorities, and security applications, including command and control systems, radar systems, selfprotection systems for vessels and aircraft, space technology, and advanced aerostructures for the aircraft industry. Terma is headquartered in Aarhus, Denmark, and maintains international subsidiaries and operations in The Netherlands, Germany, India, Singapore, and the U.S. Sign up for Termas newsletter here or follow Terma to remain updated on our news and events

Tags: support engineer rams support engineer

Information Management User Support Engineer 1613068

2016-04-15 13:08:22| Space-careers.com Jobs RSS

Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. Information Management User Support Engineer 1613068 Job Description We are looking for an Information Management User Support Engineer to provide first level support to users, prepare user manualsonline help, develop and deliver training to all EUMETSAT employees and take active part in Information Management related projects. Your tasks will include Provide first level support to users on technical and process issues for document and information management systems and processes, including handson trouble shooting and coaching Develop and enhance training for document and information management systems and processes and deliver the training to end users. This includes presentations, hands on workshops, computer based training, etc, Support end user requirement specification phases in user interaction design including the design of navigation and search, information architecture, layout and taxonomies, Support the customer acceptance and rollout phases of new or enhanced systems, including preparing user manuals and online help, and developing and delivering training to users, Contribute to project planning and reporting. In addition, you will provide support to Improvement and documentation of business processes inside ICT Document tasks and deliverables according to EUMETSAT working practices. Required Skills and Experience A university degree in a relevant discipline Extensive experience in providing first level support to end users on complex information management systems and effectively working towards solutions together with users to solve their issues Extensive experience in developing and delivering training on complex information management systems to technical and nontechnical users Experience in developing user manuals andor web based online help Experience in user interaction design and developing information architecture, search and navigation, taxonomies Experience from support, training or technical implementation of information management systems based on Oracle WebCenter Content Good knowledge of information management concepts, principles and related processes Very good personal communication skills oral and written to be able to effectively interact with users, team members and other teams Highly self motivated with a high level of autonomy in working arrangements and the ability to apply initiative and creativity in the execution of tasks Excellent organisational, interpersonal and communication skills, willingness to learn, able to work as part of a team and displaying a strong customeroriented approach to interact with EUMETSAT personnel. Desirable Skills and Experience Solid understanding of usability aspects and concepts Experience in providing support to implementation teams for the technical implementation of user facing functionality in Information Management systems Handson experience of electronic workflow systems for managing information andor document management systems Work Location Darmstadt, Germany Dates Application Deadline 19 May 2016 Start of Work July 2016 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 19 May 2016 Learn more about us in Facebook

Tags: information support user management

MTG Ground Segment Integration, Verification and Validation Support Engineer mf

2016-04-15 11:07:55| Space-careers.com Jobs RSS

LSE Space is looking for an experienced Engineer mf in order to fulfill the task of MTG Ground Segment Integration, Verification and Validation Support Engineer at our customer EUMETSAT in DarmstadtGermany. The primary responsibilities of this role will be The consultant shall provide expert technical support in the MTG IVV activities, mainly to the MTG GS AIV Manager and within the MTG GS Team. The tasks to be performed by the consultant include 1. maintain the GS IVV plans, schedules and verification control documents 2. support the generation, maintenance, review of test specifications and procedures 3. support the identification and development, or procurement, of test tools, and generation of required test data 4. support the preparation, execution, assessment, documentation of tests, including the reporting at relevant test readiness and test review board meetings 5. perform investigations into anomalies and their documentation in anomaly reports, supporting anomaly review board meetings 6. liaise with facility, MME and system teams for the resolution of relevant issues at facility, GS or system level, and the coordination of IVV activities across levels 7. support the facilities procurement and their reviews in the area of IVV 8. perform analysis and assessments of technical issues relevant to the GS IVV activities 9. support the conduct of GS reviews 10. support the Technical Officer of the MTG IVV Support Service in the definition and coordination of the activities to be provided by the service 11. deputize the MTG GS AIV Manager if so requested in his absence. All tasks shall be performed in accordance with the EUMETSAT Quality System and any complementary procedures at Divisional or Programme level for configuration and documentation management. The tasks and the relevant timeframes will be assigned to the Consultant through the release of workpackages. Requirements Heshe shall combine a solid knowledge and expertise in the following areas specification and design of space missions ground segments, their interfaces and dataflows development lifecycles approaches and techniques for integration, verification and validation. Technical expertise will have been acquired in relevant technologies and tools, preferably from the following set Operating systems UNIXLinux Networking Internet protocols, TCPIP programming, network monitoring Automated software testing Requirements and verification management DOORS Meteorological data formats HDF5, NetCDF, JPEG2000 Programming languages CC, Java, Javascript, XML, Perl, TclTk Software development environments Eclipse Relational databases MySQL, Oracle Academic and work related requirements A University degree in engineering, physics, or software domains is required. Perfect command of English, verbal and written. Knowledge of French would be an asset. Location of workEUMETSAT in DarmstadtGermany. Benefits A permanent employment contract. Competitive salary plus a comprehensive benefits package. Career path. Security In line with Asylum Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks. You are looking for a challenging position in a very interesting, international environment? Then send your application preferably online including CV and cover letter to andree.scherschellsespace.com not later than 4th May 2016.

Tags: support ground integration engineer

Information Management User Support Engineer

2016-04-14 19:07:24| Space-careers.com Jobs RSS

The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government B2G business, specialising across five sectors Defence, Justice Immigration, Transport, Health and Citizen Services. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency where we are the largest onsite service provider with ca. 300 staff. For our activities in EUMETSAT, we are currently looking for an Information Management User Support Engineer. Main responsibilities Your tasks will be providing first level support to users, preparing user manuals online help, developing and delivering training to all EUMETSAT employees and take active part in Information Management related projects. The detailed tasks will consist of Provide first level support to users on technical and process issues for document and information management systems and processes, including handson trouble shooting and coaching Prepare user manuals or online help and keep them up to date in line with the evolutions of the systems Develop and enhance training for document and information management systems and processes and deliver the training to end users. This includes presentations, hands on workshops, computer based training, etc. Support development projects and enhancements to existing systems in close cooperation with end users and implementation teams Support end user requirement specification phases in user interaction design including the design of navigation and search, information architecture, layout and taxonomies Support the customer acceptance and rollout phases of new or enhanced systems, including preparing user manuals and online help, and developing and delivering training to users Contribute to project planning and reporting. Document tasks and deliverables according to EUMETSAT working practices. In addition, you will provide support to Support the improvement and documentation of business processes inside ICT Document tasks and deliverables according to EUMETSAT working practices. Ideal candidate Essentials In addition to having a university degree in a relevant discipline, you should have as a prerequisite Extensive experience in providing first level support to end users on complex information management systems and effectively working towards solutions together with users to solve their issues Extensive experience in developing and delivering training on complex information management systems to technical and nontechnical users Experience in developing user manuals and or web based online help Experience in user interaction design and developing information architecture, search and navigation, taxonomies Experience from support, training or technical implementation of information management systems based on Oracle WebCenter Content Good knowledge of information management concepts, principles and related processes Very good personal communication skills oral and written to be able to effectively interact with users, team members and other teams Highly selfmotivated with a high level of autonomy in working arrangements and the ability to apply initiative and creativity in the execution of tasks Excellent organisational, interpersonal and communication skills, willingness to learn, able to work as part of a team and displaying a strong customeroriented approach to interact with EUMETSAT personnel. The official languages of EUMETSAT are English and French. The working language for the tasks and responsibilities is English therefore you must be fluent in this language. A working knowledge of French would be an advantage, but not essential. Desirables In addition to the above requirements, experience knowledge in any of the following areas shall be considered a distinct advantage Solid understanding of usability aspects and concepts Experience in providing support to implementation teams for the technical implementation of user facing functionality in Information Management systems Handson experience of electronic workflow systems for managing information and or document management systems. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu

Tags: information support user management

Microsoft Support Engineer 1613057

2016-03-29 09:07:23| Space-careers.com Jobs RSS

Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. Microsoft Support Engineer 1613057 Job Description We are looking for a Microsoft Support Engineer for our client EUMETSAT. You shall be part of the Service Support Team of the ICT Unit, which is responsible for the ICT infrastructure Servers, Storage, Network to the other teams as well as providing Email, File, Print and FTP Services to the organisation. Some of the detailed tasks include Operate, maintain and monitor Microsoft Exchange File Cluster Print Server FTP Server Active Directory PKI Office Communications Server OCS System Center Operations Manager SCOM Microsoft SQL Cluster Esker Fax Server Windows Servers. Create, update and maintain procedures to operate, maintain and administer the system Provide 2nd level user and technical support Liaise with the external service provider and if necessary escalate 3rd level incidents Contribute to the procurement of information technology services, systems and components by providing specifications and performing price inquiries, as well as act as interface with hardware and software suppliers regarding procurement, warranty and maintenance issues Required Skills and Experience A University degree in the engineering, mathematics, physics, or computer science or similar domains Five years of experience in administering Microsoft Exchange File Cluster Print Server Office Communication Server System Center Operations Manager Windows Server 2008 SQL Cluster Active Directory DNS. One year of experience in administering Microsoft Exchange 2013 Windows Server 2012. Ability to plan the work and to cope with tight schedules and multiple tasks. Ability to write technical documentation. The working language for the position is English and therefore you must be able to work effectively in this language. Desirable Skills and Experience Previous experience and knowledge in any of the following areas will be considered an additional asset Knowledge of ITIL Experience with PKI Experience with KEMP Loadmaster. Work Location Darmstadt, Germany Dates Application Deadline 10 May 2016 Start of Work October 2016 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 10 May 2016 Learn more about us in Facebook

Tags: support microsoft engineer support engineer

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