Home support engineer
 

Keywords :   


Tag: support engineer

LEO Spacecraft Operations Engineer Consultancy Support

2015-07-24 12:05:21| Space-careers.com Jobs RSS

ACS is looking for a person to provide LEO Spacecraft Operations Engineer Consultancy Support ACS has more than 30 years experience in delivering solutions for Earth Observation satellites Ground Segments. Based in Rome, Italy and in Darmstadt, Germany, we delivered systems currently in operation in 20 countries worldwide and have a long record of successful projects carried out for ESA, EUMETSAT, EMSA and many other Space Agencies and Research Centres. ACS recently established German subsidiary ACSD aims at better serving our customers based in Darmstadt area. ACS offers pleasant, international working environment at customer site very competitive salary attractive benefit package tailored on specific exigencies training and personal growth within ACS group, full support from a high technology company for relocation to Darmstadt. TASKS Support to the routine operations of Metop A, B and preparing for MetopC, comprising Provision of operational expertise to the Attitude and Orbit Control System in particular, with support to other platform subsystems andor payload instruments andor onboard software management, satellite simulator and ground segment operations interfaces. Maintain the corresponding operations documentation and flight procedures, including the update and operational validation of procedures releases in a configuration controlled environment Perform trending and performance analysis on the corresponding subsystems and instruments, including definition and possibly prototyping of additional analysis checks where necessary Investigations into satellite anomalies. This may require a close cooperation with the Operations Support Entity in ESTEC and Industry Support the coordination of partner agency interactions for relevant subsystemsinstruments Participation in the satellite oncall support rota Identification and support to implementation of system and process improvements concerning the Metop Spacecraft Operations Team responsibilities and interfaces. Support to the system and operations preparation of Metop Second Generation satellites Provide inputs and or review the definition of system and satellite operationalconcepts Review space to ground interface specifications and flight operations manuals Support the definition of tools and processes required to prepare for and operate the satellites. Support to the system and operations preparation of other LEO satellites Provide operations preparation support as required to the Sentinel6 development. Mandatory skills University degree or equivalent in a relevant discipline Demonstrated experience in at least two of the following mandatory skills, with a particular emphasis on ThreeAxis Stabilised Attitude and Orbit Control Systems Spacecraft monitor and control operations Spacecraft operations preparation engineering Low Earth Orbit spacecraft design or Assembly Integration and Test activities at system or subsystem level Selfmotivated candidate able to work in an organised and efficient manner with minimum supervision Strong data analysis, processing and synthesis skills, ability to recognise opportunities for improvements in areas of work and implement appropriate solutions Able to work effectively in English and have a knowledge of French It would be a distinct advantage to have experience with some of the following Inorbit operations of Low Earth Orbit Earth Observation satellites Experience in the operation or development of satellite ground segment facilities, in particular procedure development, monitor and control, mission planning, onboard software management, performance analysis, configuration management and simulator facilities The procedure development tool MOIS and the procedure execution language STOL The mission control systems EPOCH or SCOS Specification of system and operational concepts, facility requirements Familiarity with OnBoard Control Procedure and OnBoard Position Scheduler concepts Familiarity with the ECSS Packet Utilisation Standard, customisation and usage Familiarity with system change control and configuration management procedures Data analysis software packages such as MATLAB File parsing languages such as PERL, AWK Use of VBA for development of adhoc tools in MS Office applications. Good communication skills Additionally EU national or valid work permit for Germany CV in Europass editable format

Tags: support operations engineer leo

 

Support Engineer for Users of the Earth Observation Satellite Ground Stations mf

2015-06-24 19:02:08| Space-careers.com Jobs RSS

Airbus Defence and Space is a division of Airbus Group, formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It has an annual revenue of around 14 billion and employs approximately 40,000 people.A vacancy for a Support Engineer for Users of the Earth Observation Satellite Ground Stations mf has arisen at Airbus Defence and Space in Toulouse. As part of the Ground Systems Centre of Competence of the Space Systems business line of Airbus Defence and Space, the Customer Maintenance and Support department is in charge of corrective maintenance, progressive maintenance, customer support and operational support for the Observation Satellite User Ground Segments SPOT67, SSOT, THEOS, PDGSSENTINEL1, FORMOSAT, HELIOS II, PHAROS, PLEIADES, etc..The objective of the Customer finalising the workaround solutions necessary to ensure missions in degraded cases. Following up anomalies investigation, identification of problems, retrofitting according to the defined procedures, sending of records to the teams which supply subsystems, management of incident files, etc. Playing back anomalies on the maintenance platforms and supplying contexts to the various supply teams Preparing the outline for complete system versions, following up production of the versions, validating them and deploying them on operational stations Correcting and modifying certain software Drafting mitigating and operational procedures Ensuring firstlevel functional expertise Taking part in maintenance inspections Actively participating in the improvement of operational support by demonstrating willingness to make suggestions Acting as the technical interface with customers arrangement of the FollowUp Committees, production of maintenance reports Making technical suggestions to modify the system This position will require travel for business 4 times per year in Europe, for a maximum of one week, and, as such, you must be able to travel accordingly.This position may involve shift work, including irregular working hours and weekend duties maximum of 17 weeks per year.As the successful candidate you will be able to demonstrate some of the following skills and competencies Qualified engineer or university equivalent or experienced technician 3 years of experience in customer support activities Good knowledge of Ground segments and the space sector functional image and mission chains The Linux environment and mass storage SANNAS, robotics, GPFS IT hardware and software MANTIS or equivalent Ideally, knowledge of some or all of the following Integrated IT architectures Networks Development C, JavaScript Virtualisation VMWARE Ability to work in a team Dynamic, meticulous and organised approach, and the ability to plan ahead Autonomy Sensitivity to customer relationships and a serviceoriented mindset Ability to anticipate problems Good interpersonal skills and good communication skills Advanced level of French and English. Proficiency in Arabic would be an advantage. Please apply online for this vacancy with your CV attached.Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus Group Recruitment CentreTo apply click here

Tags: support users ground earth

 
 

Product Support Engineer

2015-06-16 13:05:54| Space-careers.com Jobs RSS

Product Support Engineer Permanent Belgium The main responsibilities You will be a key member of the operational support team for the Space products. These products are burst demodulators, earth observation modems, satellite TTC modems, RF frequency convertors, .etc. You will be the interface towards the customer for operational aspects. Task Content He She interfaces with the engineering teams and product management preparation of installation of the equipment configuration LINUX workstations, installation of application SW preparation of the installation of satellite ground stations specification of the procurement of cables and equipment, make installation drawings, redaction of wiring diagrams installation of ground stations installation, commissioning and testing of equipment and ground stations abroad upgrade of SW on existing equipment, minimizing service outage give training to operators and Level2 support engineers of the customer give after sales support on customer calls troubleshoot system problems, assure that the service of the customer is guaranteed work closely together with engineering department to track down problems. Setup and improve installation and upgrade procedures followup of maintenance procedures support to sales team by assisting in technical part of offer redaction and providing demonstrations to potential customers Job experience BSc or MSc, with experience in troubleshooting telecommunication systems, preferably satellite communications. At least 3 years of experience in a similar function with knowledge of the telecom industry as well as an appropriate technical background. Job competences Strong analytical capacities thorough analysis of the problem and synthesis of all elements to come to a satisfactory solution for the customer. Well organized maintaining overview coordination being able to distinguish important from less important matters Accurate and resultdriven good knowledge of Linux system administration and data communication protocols, affinity with computer systems capacity to understand complex systems like satellite ground segments and access networks ability to act autonomously on location willing to work abroad, being regularly on duty and doing upgrades during nights and weekends. Being able to work occasionally under stressful conditions e.g. when there is a service outage, and have the creativity to find the solution that will lead to the service restoration. Possess good communicative skills be able to express yourself fluently in English. French is an asset. Professional attitude towards customers keeping an eye on potential customer needs and report them to product management.

Tags: support product engineer product support

 

Network Support Engineer

2015-05-26 17:05:28| Space-careers.com Jobs RSS

HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a Network Support Engineer to support our customer in Germany. Network Support Engineer Key Tasks and Responsibilities As part of an international team, you will have the following responsibilities Support of the project and hosting networks Monitoring of the networks and external communication interfaces Configuration management of the network systems Router, Switches, Firewall, VPNs Implementation of software tests on systems including interface tests Maintenance and monitoring of firewalls Maintenance of ESA network supply with on callduty 1st level support Implementation of daily checks of operational network systems Creation and validation of network support procedures Implementation of regular backups and antivirus monitoring of operational network systems Support of the analysis, planning and implementation of HWSW changes and upgrades within the Galileo operational environment Planning and implementation of new network solutions Active coordination with customers and other Galileo contractors regarding network issues Support of the analysis, identification and resolution of network issues Support of the creation of project documentation and proposals Maintaining of group and user accounts Training and briefing of users and new colleagues Representation of results Oncall service. Skills Experience You will have the following qualifications and relevant experience University Degree in a relevant discipline Experience in the network engineering area Ability to work in an multicultural team Fluency in English is mandatory knowledge of another European language is an advantage. This job is located in Munich. We welcome applicants who are available from July 2015 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Julia Niehaus at jobshespace.com, quoting job DEBSC2623 before 10Jun15. An exciting and dynamic international working environment awaits you! Please note Due to work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you are eligible to obtain a work permit for Germany.

Tags: support network engineer support engineer

 

Science Operations Engineer Auxiliary Data Handling Cross Mission Support Office

2015-05-21 16:05:08| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in ESAC, we are currently looking for a Science Operations Engineer Auxiliary Data Handling Cross Mission Support Office. Tasks and Responsibilities For missions with already established set ups i.e. MEX, VEX, Rosetta, minimal effort is expected to maintain the existing services. However, for missions under development i.e. ExoMars, BepiColombo, Solar Orbiter and JUICE, significant effort is required to set up the required auxiliary data handling services. Missionspecific SPICE Kernels Preparation This work package covers the preparation and maintenance of a complete set of SPICE kernels for each mission. This requires a solid understanding of spacecraft and instrument design, and its operations. Close communication with the instrument designers and science operations planners is required to define the necessary kernels. Instrument Kernels IK for each of the instruments Instrument Kernels IK for other spacecraft related parts, e.g. the solar panels, highgain antenna Frame Kernels FK for spacecraft structures, payload and additional generic frames as needed Spacecraft Kernels SPK for relative positions of specific spacecraft structures and components Spacecraft Clock Kernel SCLK Planetary Constant Kernels PCK Attitude Kernels CK based on a set of simple geometric descriptions mostly for science operations analysis purposes Dedicated area on SPICE FTP site for kernel distribution, including maintenance of all supporting documentation for the SPICE data set and associated web pages Test software to validate and visualise the correctness of the SPICE Kernels. Applicable to BepiColombo already partially completed, Solar Orbiter and JUICE. Maintenance of the SPICE kernels and associated services is applicable to all missions. Auxiliary Data Conversion System Development and Maintenance Missions in operations are currently using the ADCS to automatically convert Flight Dynamics products and spacecraft telemetry into SPICE kernels. In addition, as part of a short external contract, the ADCS is being updated to cope with the requirements of the missions under development. These updates are Conversion of the new CCSDS format orbit and attitude products from ESOC Updates of the Spacecraft Clock Kernel based on received Time Correlation Packets Improved software documentation. All activities related to taking over the development and maintenance of the ADCS once the external contract is completed, also including Coordination and development of any future functionalities required by the missions in operations and under development on an asneeded basis Adaptation for conversion of Mission Analysis products to SPICE kernels Adaptation and support for the integration of this service in SOC systems Operations and maintenance of the existing ADCS services for missions in operations. Expected output Orbit kernels SPK Attitude kernels CK Event kernels EK Spacecraft Clock kernels SCLK Orbit Number files ORBNUM Updated ADCS software and associated documentationreports on conversion and validation process CCB and status minutes of meeting. Applicable to all missions minimum effort required for missions in operation. SPICE Archive Generation Each mission has the responsibility to produce auxiliary data sets for longterm archiving. A service is already in place for missions in operations, where a PDSformatted SPICE data set including all required documentation is regularly produced and delivered to the Planetary Science Archive PSA for ingestion in the archive. Missions under development will also need this service in the near future. The following tasks shall be performed Preparation of a data pipeline to produce SPICE data sets for longterm archiving in PDS4 format Maintenance and operation of the pipeline to produce SPICE data sets for longterm archiving Updates required resulting from the peerreview of any generated PDS SPICE data sets. Expected output Regular deliveries frequency to be agreed typically 36 months of PDSformatted SPICE data sets suited for longterm archiving following PSA requirements. Applicable to all missions minimum effort required for missions in operation. Auxiliary Data Handling Technical Support and Consultancy Activities related to technical support and consultancy to the Science Operations Centres, Instrument Teams and the scientific community on all aspects related to SPICE and auxiliary data handling including Advice on auxiliary data handling aspects, including auxiliary data systems design and development support Support and consultancy to instrument teams and the scientific community on the usage of the SPICE kernels and any associated tools and services. Expected output Technical support and consultancy to the Science Operations Centres, Instrument Teams and scientific community in any aspects related to auxiliary data handling and use of SPICE. SPICE Training and Community Capacity Building Activities related to community capacity building to help in establishing a forum for addressing SPICE issues. Assistance from the NAIF team at JPL on SPICE training is envisaged. Coordinate, arrange and conduct SPICE training courses for interested team members from ESAs Solar System missions Preparation of tutorials and programming exercises and material to train the Science Operations Centres and Instrument Teams in producing and using SPICE in the most efficient way. Expected output 1 training courseworkshop per year Dedicated SPICE training material as needed Contributions to online community for SPICE support. Scientific Geometry Data Analysis and Exploitation Services Research into and development of dedicated geometry handling, visualisation and analysis software using SPICE, GIS, and other relevant technologies, for its use in Mission concept studies Science operations analysis Science operations planning and scheduling Trajectory and observation geometry visualisation 3D Scientific data processing Analysis and archiving. Expected output Software, either in the form of application programming interfaces or software systems tools Studies of technology solutions applied to specific problems. For items directly related to individual missions, the Key Person will interact with the nominated SPICE responsible. It is expected that the Key Person will be able to interact freely with any member of the following institutions involved in development and operations work. Science Operations Centre at ESAC main interface Operations Ground Segments at ESOC including Mission Analysis and Flight Dynamics Instrument Teams of ESA missions in operations and under development Planetary Science Archive PSA team at ESAC NASA NAIF team SPICE Scientific community. Travel to JPL for training is expected and at least once for a long period up to 3 months. Travel to other locations within Europe to attend e.g. SWT, SOWG and DHAWG meetings, or to visit Instrument Team Institutes will be also required. Travel to attend conferences and present papers is also likely. Requirements The Key Person should possess a university education PhD or MSc in in Computer Engineering, Physics or Mathematics, with a high level of expertise in Solar System geometry and ancillary information data and systems including SPICE is advantageous. Experience in providing support and interacting with instrument scientists and engineers and with the scientific community is mandatory. Strong computer programming skills, and a good knowledge of web applications programming would be an asset. Knowledge of the following would be beneficial Knowledge of science operations planning is an advantage Programming languages C, Perl, Python, IDL, Java, Matlab, Javascript, Fortran Development of Web Applications, experience with Apache Tomcat technologies Knowledge of XMLJSON technologies Experience with configuration and version control tools SVN, Git ECSS standards for software development. The Key Person should possess excellent communications skills and should feel comfortable in an international working environment. A high level of written and spoken English is essential. Application procedure Important All applicants must hold a current valid work permit for Spain or be EU nationals. Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. If not, your application will remain in our database and can be matched against future openings. You can also login at any time to apply to additional positions. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in our corporate careers website httpwww.serco.comcareersindex.asp If you have any question regarding this position please email space.careersserco.com Position Science Operations Engineer Auxiliary Data Handling Cross Mission Support Office Reference RTCSREOD111 Application closing date 10.06.2015 Start date August 2015 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about ESAC, please consult httpwww.esa.intAboutUsESAC

Tags: support data office science

 

Sites : [32] [33] [34] [35] [36] [37] [38] [39] [40] [41] [42] [43] [44] [45] [46] [47] [48] [49] [50] [51] next »