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Tag: senior operations
Senior Manager, NOC Operations
2021-03-31 12:12:07| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY The position is responsible for leading the NOC Operations team. The incumbent works collaboratively with operational, infrastructure and customer facing functions to help ensure the stable operation, reliability, and security of our customer services and infrastructure. This position is also responsible for the overall function and quality of postsales support for all SES Networks customers. The position is the most senior position in the management of the SES Networks Operational system and the incumbent is a key member of the Operational management team at SES and holds full accountability for the effective management of mPOWER NOC Operations. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Responsible for the overall performance of the NOC Operations team Responsible for Customer Satisfaction levels for all in service mPOWER customers Responsible for engagement with Operational Fulfilment team to ensure seamless deployment and Operational transition of new mPOWER customers into Operations Responsible for the management of the engagement with contracted Service partners ensuring Services are provided to the agreed SLA terms as a minimum Defines and creates optimization efforts to drive customer satisfaction on support of their services Responsible for the effective line management and leadership of the NOC Operations team Responsible for effectively communicating the status of all in service mPOWER services across the global mPOWER customer base Actively participates and contributes as part of the management team of SES Operations providing input on operational status and improvement initiatives to streamline the mPOWER services provided by SES COMPETENCIES Selfmotivated and able to deal well with ambiguity and rapidly changing priorities, ability to deal effectively with pressure Demonstrates a customerfocused business led approach Excellent team player Demonstrates effective intercultural awareness Proven project management skills, ability to manage multiplepriorities Business acumen High level of integrity and work ethic SelfStarter with a high level of personal accountability Excellent presentation communication skills written oral Excellent communication skills written oral Display a strong commitment to the success of SES and inspires others to commit to the organizations goals demonstrates commitment and works hard in order to achieve goals QUALIFICATIONS EXPERIENCE Bachelors degree in Engineering, Satellite Communication, Computer Sciences or equivalent, coupled with professional vocational training and qualifications Minimum of 10 years experience of Operation CentreSupport Centermanagement Minimum of 10 years experience in Satellite Communications Telecommunications Knowledge of the Satellite or Telecommunications industry Excellent command of MS Office package Word, PowerPoint, Excel, Visio Fluency in English, any other language is considered as an asset Apply HERE
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senior
operations
noc
Senior Satcom Operations Engineer
2021-02-16 18:12:53| Space-careers.com Jobs RSS
e2E has remained at the forefront of innovation in the satellite communications industry for over two decades now. We offer our clients unrivalled expertise to design, develop and operate stateoftheart solutions and systems, worldwide. Our portfolio of technical capabilities and technology knowhow covers the entire spectrum of a satellite communication project, from market opportunity sizing and enduser requirements all the way through to ground network development, commissioning and operations management. Our services are provided on both commercial and defence related programmes. Innovation and ingenuity are the guiding principles of all we do for our customers. Working as part of e2E calls for a high level of dedication, personal motivation, commitment, and a driving instinct to continually look to improve. The results we have consistently achieved in terms of both personal development and team working is outstanding, making e2E the perfect environment to work and develop within. Job Description Our dedicated team is involved in establishing the requirements for the UKs critical next generation of military satellite system. This involves the development of an open and flexible system architecture that brings together cuttingedge technology and innovation from both the defence and commercial sectors. Our team is applying industry best practice to create a responsive and agile satellite operations environment for users operating in the most challenging and hostile of environments. Our activities also appreciate the need to transition and transform incumbent systems and practises that have proved effective to date. We are now actively expanding this team to best prepare for the next stage of the Programme. As a result, we seeking to add an experienced Senior Satcom Operations Engineer to support this Programme and to bring further understanding and experience of military satellite operations. Working very much as the coalface, the successful recruit will need to help define and manage the operational and service delivery impacts in step with the evolving engineering architecture. Key Responsibilities Supporting the tender management process including RFPRFPITN preparations, bid assessment, bid evaluations, responding to bidder questionsqueries, down selection, negotiations, and eventual award. Providing understanding of satellite communications and network operations to both the rest of the team and in support of responses to bidder questions. Support detailed discussions with potential suppliers. Supporting inhouse readiness and support activities including training and knowledge transfer. Working closely with associated inhouse teams and related programmes to ensure consistency of approach. Communicate, present and clarify business and telecommunication practises on a satellite communications system and in relation to best industry standards and approaches including the eTOM ITIL service management. Provide advice on through life support, integrated logistics support and maintenance of legacy systems and operations. Define, negotiate, and place maintenance and support contracts with Original Equipment Suppliers. Support the definition of SLAs, MOUs, and peering agreements in a defence environment. Develop, manage, and maintain operational delivery requirements. Conduct bidder proposal assessment reviews against defined criteria and report findings. Feed service management architectural issues and inputs into next generation system requirements capture. Use industry best practice frameworks to guide future service operations activities considering any transitional steps required from the current operational system. Attend, and constructively contribute to meetings with the MOD, programme team bidders and suppliers. Ensure technical and operational integration with the other MOD workstreams and programmes to ensure uniformity of approach. Conduct project reporting against KPIs. Skills, Character and Experience Experience of working as an integral part of a highly focused and professional team. Track record of having responsibility for the delivery of Satcom system assets and operations. Evidence of having managed the tendering process from start to contract placement. Evidence of working under tight timescale and within budgetary constraints. Proven ability to produce unambiguous but concise technical reports and operational procedures at the detailed level for reporting to Senior Management. Systematic and thorough approach to Satcom service delivery. Business acumen to understand commercial implications of delivery and operationally based decisions with the ability to communicate these to interested stakeholders. Exemplary customerfacing presentational and communicational skills. Essential Requirements UK Security Cleared or eligible to be SC cleared. 10 years of experience of working in the communications sector. 5 years of experience of working in satellite andor network operations. Understanding of Systems Engineering Assurance processes, security architecture design principles and their practical application. Ability to understand telecommunication business processes. Knowledge of the resource planning and delivery of communications services over satellite networks. Knowledge of the operating framework used by satellite communications telecoms operators for service delivery. Business acumen and commercial experience to understand commercial impacts of ways of working and technology. Awareness of the defence Industry and acquisition processes. Ability to write clear and concise bidder responses and produce tender documentation often at short notice. Desirable Requirements Chartered Engineer or equivalent. Experience of military satellite communications networks operating in stressed environments. Experience of service delivery engagement on the UK Military Satellite operations andor in another SATCOM operator environment. Experience with Network and Service Management technologies and developing SLAs. Familiarity of MOD guidance KiD and the implementation of this guidance. Familiarity with MODs Guide to Engineering Activities and Reviews GEAR Framework. Renumeration Package Competitive salary dependent on skillsexperience. Growing list of Company benefits including 6 Company Pension Scheme contribution, Death in Service Benefit, Income Protection Insurance, membership of Health Care Cash Plan EAP, Employee Share Option scheme, 25 days holiday per annum in addition to publicbank holidays. By submitting your CVapplication you are consenting to e2E Group using and storing information about you for monitoring purposes relating to your application of future employment. This information will only be used by e2E Group. e2E Group is committed to achieving workforce diversity and welcome all applications irrespective of social and cultural background, age gender, disability, sexual orientation, or religious belief.
Tags: senior
operations
engineer
satcom
Senior Operations Preparation Engineer
2020-10-26 11:12:48| Space-careers.com Jobs RSS
EUMETSAT is Europes meteorological satellite agency monitoring the weather and climate from space 24 hours a day, 365 days a year At EUMETSAT, you can make a world of difference and be a part of something that makes a positive impact on society. You will be at the cutting edge of satellite technology, with a meaningful role in an organisation focused on spacebased observations of the Earths weather and climate. EUMETSAT is developing the EUMETSAT Polar System Second Generation satellites EPSSG which will monitor weather and climate from the midmorning polar orbit over a period of 21 years starting in 202425, based on three successive pairs of MetopSG AB satellites. Reporting to the EPSSG Operations Preparation Manager, the Senior Operations Preparation Engineer supports the EPSSG operations preparation at system level, from requirements, concepts and planning to the validation of the operations baseline and system operations procedures. Duties Develop Joint Operation Plans with development partners and other external entities, in coordination with the EUMETSAT Operations Department Coordinate the development and operational validation of System Operation procedures and timelines Manage the validation of operational scenarios, coordinate activities, teams and schedules for timely delivery of the operations baseline Serve as the focal point for coordination with the ground segment development and system Verification and Validation teams Support the EPSSG Operations Preparation Manager to achieve the required maturity of operations preparation at project milestones Support system in orbit commissioning, for the first and recurrent satellites Follow up and coordinate operability aspects of ground segment developments, to ensure safe and efficient operations Support the EPSSG System team for requirement traceability to Operations and concepts. Salary and benefits Excellent salary, in excess of 8,000 Euro Net after deductions based on skills and experience Flexible working time including additional days of flexileave 30 days paid annual leave 14.5 days public holidays Full medical coverage for family Attractive pension Training and development support Relocation allowance for international applicants Skills and experience Extensive experience in the field of satellite and ground segment operations andor operations preparation Experience in leading and coordinating teams of engineers in the field of satellite operations or operations preparation Experience of working in a multipartner programme Experience in space to ground interface and end to end system data flows Knowledge of spacecraft monitoring and control operations on preferably SCOS based systems and relevant standards Excellent interpersonal skills with proven ability to apply these to the interactions with teams having different or conflicting interests Proven ability to understandsynthesise complex issues. EUMETSAT is committed to providing an equal opportunities work environment for men and women. Please note that only nationals of EUMETSAT Member States may apply. The EUMETSAT Convention requires that Staff shall be recruited on the basis of their qualifications, account being taken of the international character of EUMETSAT. About EUMETSAT EUMETSAT is Europes meteorological satellite agency. Its role is to establish and operate meteorological satellites to monitor the weather and climate from space 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisations Member and Cooperating States in Europe, as well as other users worldwide. EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users. As an intergovernmental European Organisation, EUMETSAT has 30 Member States Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
Tags: senior
operations
preparation
engineer
Senior Spacecraft Operations Engineer
2020-10-06 12:10:24| Space-careers.com Jobs RSS
Astroscale is seeking to employ an experienced and motivated Senior Spacecraft Operations Engineer at our facility based in Harwell, UK. This is a unique opportunity to join a dynamic and rapidly growing company seeking to make a positive contribution to the growing problem of orbital debris that endangers mankinds continued use of space as an asset. This role will allow the right candidate to shape solutions for our missions. Whilst the candidate will primarily work in the UK, they will interact extensively with a larger team in Astroscales Japan Office and may expect to be required to travel to Tokyo as needed in support of Astroscale projects and operations. Responsibilities Act as a technical lead for the Operations team Perform routine and critical realtime operations Participate in operations planning and scheduling processes Develop, validate and maintain nominal and contingency mission operations procedures automated manual Develop, validate and maintain operations tools and scripts as required Prepare spacecraft user manuals and other operations documentation as required Contribute to the development of mission operations concepts Provide operations expertise at system, subsystem and instrument level supporting design reviews, bid proposals and other activities as required Perform health and performance trend analysis at system, subsystem and instrument level, producing reports as required Investigate spacecraft anomalies and participate in anomaly resolution process Interface internally externally as required in support of operations activities and ensure all relevant information is formatted and disseminated appropriately Participating in 247 shift and oncall rotations, such that safe and efficient operations are ensured on a 247 basis Provide engineering support and mentoring to Operation team members. Essential Skills University degree in a relevant engineering discipline Several years of demonstrable satellite industry experience, preferably realtime operations as part of a flight control team operating a Low Earth Orbit LEO mission through the complete life cycle. Comprehensive knowledge of satellite subsystems, in particular AOCSGNC or OBDH Operation of satellite ground systems, in particular procedure development, monitor and control, mission planning, onboard software management, configuration management and simulator facilities Satellite performance monitoring and reporting, including anomaly analysis and resolution in liaison with satellite industry, procedure change control and configuration management processes Can operate in a calm, orderly and disciplined manner during high stress situations. Able to identify problems, perform root cause analysis and implement appropriate solutions in a timely manner. Detail orientated and able to work using own initiative with limited supervision, as well as alongside other team members. An effective English language communicator at all levels with skills to CEFR Level B2 Independent User or TOEIC 700. Desired Skills Familiarity with mission control systems, preferably SCOS2000 based Experience of satellite assembly, integration testing processes Experience with systems engineering processes Experience of formationflying or closeproximity satellite operations Familiarity with operations preparation tools, such as MOIS Software coding experience with Scripting languages, e.g. Python Knowledge of Flight Dynamics and Orbital Mechanics Familiarity of relevant ECSS standards relating to Ground Systems Operations. Location Astroscale UK Harwell, with occasional travelling to Astroscale Japan Tokyo About Astroscale Astroscale is the first private company with a vision to secure the safe and sustainable development of space for the benefit of future generations, and the only company solely dedicated to onorbit servicing across all orbits. Founded in 2013, Astroscale is developing innovative and scalable solutions across the spectrum of onorbit servicing missions, including life extension, insitu space situational awareness, endoflife services, and active debris removal, to create sustainable space systems and mitigate the growing and hazardous buildup of debris in space. Astroscale is also defining business cases and working with government and commercial stakeholders to develop norms, regulations, and incentives for the responsible use of space. Headquartered in Japan, Astroscale has an international presence with subsidiaries in the United Kingdom, the United States, Israel, and Singapore. Astroscale is a rapidly expanding venture company, working to advance safe and stable growth in space and solve a growing environmental concern. End of Life Services by Astroscaledemonstration ELSAd, the companys first onorbit demonstration of debris capture and removal, is scheduled to take place in late 2020.
Tags: senior
operations
engineer
spacecraft
Senior Galileo Service Operations Engineer
2020-09-22 14:12:31| Space-careers.com Jobs RSS
Position Reference 634 We are currently looking for a Senior Galileo Service Operations Engineer to work in the city of Prague, Czech Republic. Tasks and Activities The scope of work will include Contribute to the Operations Change Control Board by preparing, reviewing and assessing changes to the contractual and technical baseline in the frame of the Service Provision activities. Support the reviewevolution of Service Operator performance through the participation on relevant reviews and meetings and through the monitoring of the Service Provision activities performed by the Service Operator. Coordinate the service improvement process and act as the book captain of the relevant Service Operations Procedure Interface SOPI. Contribute to the evolution and monitoring of the Galileo technical baseline, participating to the Engineering Boards with particular focus on changes relevant to the Service operations contract. Support the Service Provision Manager, in particular in the frame of the Service Operations contract. Skills and Experience The following skills and experience are mandatory Masters Degree in the relevant discipline. At least 10 years of experience in Service provision andor Operations management. Experience in projects involving several stakeholders, ideally European institutions. Proficient in the English language, both written and spoken. Being organised, dynamic and proactive. EU nationals. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 14102020 Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.
Tags: service
senior
operations
engineer
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