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Electronic Engineering Technician

2017-11-20 17:11:20| Space-careers.com Jobs RSS

Aurora is an established supplier of skilled manpower to ESA and in particular at ESTEC and ESAC. Aurora has the opportunity to expand our support to ESA in the domain of ETM Environmental Testing and Mechanical AIV Engineering. Happiness of our employees has proven key to obtaining excellent results and a client who also regards us highly for excellent service. Overview The principle tasks in the area will include Handling and management of a pool of electronic equipment for the ESTEC Test Centre and ESTEC laboratory users. Organizing and supervising of calibration, maintenance and repair of electronic instruments including the related administration tasks. Maintenance and operation of the laboratory accredited methods according to ISOIEC 17025. Support and advice to the ESTEC Test Centre Customers, ESA projects and the ESTEC labs in the field of electrical metrology. Specific qualification requirements HTS education level Technical High School, or equivalent in other education systems. Relevant experience in electronic test laboratories. Good knowledge of engineering measurement methodologies. Familiarity with implementation and management of databases. Good knowledge of ISO9001 and ISO17025 standards would be an asset. Good knowledge Electrical CAD software and electrical safety inspection would be preferable. Fluent in English knowledge of another Member State language is an asset. Legal and Security Requirements All applicants must be legally allowed to work in The Netherlands. Applicants are required to provide a copy of their passport and degree certificate. Aurora will validate the Degree with the issuing University and provide evidence to ESA. Prior to issuing a letter of employment the applicant shall provide to Aurora a recent official document declaring that they are of good conduct from the country where currently resident. Location The work will be performed at the European Space Technology and Research Centre ESTEC at Noordwijk, The Netherlands. Contract The selected candidate will receive good remuneration in line withESA Job Class. Will be registered for both social security and tax in the Netherlands. The standard working hours are 40 per week. There are 12 public holidays and an additional 30 annual days holiday. Training to improve efficiency and provide strength for future career are of course included. Aurora assist with relocation both with support and financially. Aurora contributes to a company pension scheme. To be considered for this Position Provide prior to 13 December 2017a summary of why you are a good candidate for the position together with a complete and detailed Candidate Proposal Formor CV and Motivation Letter to Mr. Davide Starnone, at emaildavide.starnoneaurora.nlquoting reference TECETM407. Aurora will agree conditional employment terms and conditions with candidates before presenting them by 18 December 2017, 13.00 hours.

Tags: electronic engineering technician electronic engineering

 

IT Field Support Technician

2017-11-08 14:12:04| Space-careers.com Jobs RSS

RHEA Group is currently recruiting IT Field Support Technicians to provide local IT Support at every ESA sites, which includes HQ in Paris, France ESTEC in Noordwijk, The Netherlands ESOC in Darmstadt, Germany ESRIN in Frascati, Italy ESAC in Villafranca, Spain ECSAT in Harwell, UK EAC in Cologne, Germany Tasks and Activities The scope of work will include but not limited to the following You will be supporting the operations of the end users devices and accessories such as desktops, monitors, mobile phones etc. You will be supporting ESA with the definition of a procurement plan for new devices and accessories. You will be timely triggering the procurement by providing ESA with the Procurement Lists Bill of Materials for local stock refurbishment, refresh plan and ad hoc requests For some sites, you will be configuring the equipments and shipping it to other sites. You will be configuring the devices, MAC and MS Windows You will be supporting service management activities in accordance to procedures and processes that have been defined centrally. You will be liaising with ESA established vendors to repair broken or failed devices in accordance with the agreements signed by ESA You will be contributing to the Service Assets and Configuration Management process by updating support tools line with the relevant Work Instructions You will be conducting physical audit on IT equipments deployed to end users and take corrective actions as necessary. You will be responsible for the provision of second level support to IT users, the first level being the IT service desk run by an external provider which could include providing IT incidents investigation and resolution when needed providing IT specialized support for local events e.g. conference providing bill of materials, and ordering management for small consumables managing all incidents and requests via the centralized incident management tool. You will be responsible for supporting IT centrally managed services back office, IT service desk etc. with task such as patching of network cables installing and configuring printers, scanner and faxes personal and network replacing toner and clear paper jam You will be supporting troubleshooting activities under the direct guidance of ESA Skills and Experience The following skills and experience are mandatory You have relevant qualification in the field of ITComputer Engineering You have at least 4 years of experience in IT Support You have solid communication skills and willingness to work in a team environment. You are detailoriented, hardworking and enthusiastic. You are able to work independently when requested. You have very good command of English Language You are proficient in MS Office applications You have experience andor knowledge in the following Firewall systems or IT security experience Active DirectoryDC knowledge Symantec Antivirus Experience with Team Viewer or other remote support tool Microsoft Certification Email Server experience Virtualization environment knowledge. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 29112017. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: support field technician field support

 
 

Parks Technician Series - CL

2017-10-31 17:44:36| PortlandOnline

PDF Document, 132kbCategory: Classification Specifications

Tags: series parks technician

 

Facilities Maintenance Technician Series - CL

2017-10-31 17:43:21| PortlandOnline

PDF Document, 141kbCategory: Classification Specifications

Tags: series facilities maintenance technician

 

Field Support Technician

2017-10-13 08:12:22| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Fixed term contract 3 months with possibility of extension. Start date ASAP Main responsibilities For our activities in ESTEC, we are currently looking for a Field Support Technicians to provide support to a permanent user community of around 2500 users. The support to be provided will be varied and will include DellHP and Windows operating systems Apple MacBook Pro and OS X IBM Notes Microsoft Office Mobile and smart phones Network and local printer support Local Service Desk support Third party liaison 1st line networking Imaging computers with SCCM Whipping computer hard drives and preparing them for disposal. The candidate will cover the following tasks Inventory and asset management Manning a Local Service Desk on a rotational basis, with first line call resolution Evaluating tickets coming from the CSD and allocating them to the correct teams, both on and off site Second level calls resolution in the field Explaining to users the available services and how these should be requested Evaluating user requests and problems, raising tickets for each one Solving as many tickets as possible Liaising with the Central Service Desk in Rome Planning PC and other equipment installation, including planned refreshes Assuming ownership of all tickets, continually monitoring these tickets and following them up as required to ensure SLAs are being met Ideal candidate The successful candidate will have had 2 years in a similar environment and have had experience with Asset management tools Incident logging database BMC Remedy ideally MS Windows 710 Office 2016 Apple OS X 10 Network PrinterMFP IBM Notes MS Office products and their usage Mobile phones Android and iOS Excellent communication skill and fluent English spoken and written English Video conference and Telephony desirable but not mandatory Dutch is desirable but not mandatory In addition, candidates should be motivated, team players, process oriented, have good customer interfacing skills, ability to identify priority situations and deal with them accordingly and process oriented person. Other soft skills are willingness to learn new things organisational skills stress resistance flexibility helpdesk on a rotational basis 8 a.m. 8 p.m. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

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