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ICT Technician at ESTEC

2017-08-30 14:10:44| Space-careers.com Jobs RSS

HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for an ICT Technician to support our customer ESAESTEC in the Netherlands. ICT Technician at ESTEC Key Tasks and Responsibilities As ICT Information and Communication Technology Technician you will be involved in the corporate supervision of IT related corporate processes and support IT corporate processes evolution and rationalization. Your responsibilities will include Administration of the SCCM System Centre Configuration Manager processes for all corporate devices Contributing to improve SCCM processes to comply with corporate policies Contribute to the improvement of other corporate tools e.g. Identity management, active directory Support the analysis of the corporate ticketing system to identify areas of improvement. Skills Experience You will have the following qualifications and relevant experience A university degree in a relevant discipline A broad knowledge of IT service management principles Minimum of 6 years of relevant professional working experience Knowledge of ESA IT policies and regulations would be an advantage A proven capability of performing tasks in a fully autonomous way An aptitude for effective communication and collaboration in an international and challenging environment Proven team management experience is considered an asset Proven SCCM working experience is considered an asset Fluency in English is mandatory knowledge of another European language is an advantage. This job is located in Noordwijk. We welcome applicants who are available from October 2017 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Kirsten Gibbs at jobshespace.com, quoting job NLSC3591 before 17Sep17. An exciting and dynamic international working environment awaits you! Apply for this job

Tags: ict technician estec

 

ICT Technician

2017-08-30 12:10:50| Space-careers.com Jobs RSS

You will have the opportunity to support the IT corporate processes evolution and rationalisation at our clients premises in Noordwijk, The Netherlands. Tasks and Activities The scope of work will include Administration of the SCCM processes for all corporate devices You will be contributing to the improvement of SCCM processes to comply with corporate policies You will be contributing to the improvement of other corporate tools e.g. Identity management, active directory You will be supporting the analysis of the corporate ticketing system to identify areas of improvement Skills and Experience The following skills and experience are mandatory You have a Technical Degree Bsc., Diploma or equivalent from a recognised Institution or equivalent. A broad knowledge of IT service management principles You have a minimum of 6 years of relevant professional working experience You have a good knowledge of ESA IT policies and regulations You have a proven capability of performing tasks in a fully autonomous way You have an aptitude for effective communication and collaboration in an international and challenging environment The following skills would be highly desirable You have a proven team management experience You have a proven SCCM working experience How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 15092017. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA Group RHEA Group is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT and NATO.

Tags: ict technician

 
 

Field Support Technician

2017-08-21 08:11:27| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Main responsibilities Field Support Technician, based at the European Space Agency, Villanueva de la Caada Madrid, Spain For our activities in ESAC, we are currently looking for a Field Support Technician to provide support to a permanent user community of around 320 users. The support to be provided will be varied and will include DellHP and Windows operating systems Apple MacBook Pro and OS X IBM Notes Microsoft Office Mobile and smart phones Network and local printer support Local Service Desk support Third party liaison Imaging computers with Microsoft SCCM. The candidate will cover the following tasks Inventory, warehouse management, asset lifecycle management 2nd level call resolution of desktopprintingmobile devicetelephone incidents and breakfix 1st level call handling and resolution as Local Service Desk Interface with the Central Service Desk on call resolution statusescalations Interface, coordinate and schedule 3rd party maintenance and support Communicate with endusers users on call status, installations, relocations and recovery of equipment Explain to endusers the available services and how these should be requested Assume ownership of tickets, continually monitor tickets and follow them up as required to ensure target resolution time are being met Report on call resolution status and escalations Perform desktopprintermobile devicetelephone installationsrevocations Maintain HowTo information and supporting the production of instructional materialwork instructions Schedule and execute the hardware refresh according to contractual lifecycle Securely erase data from endof life PCs and prepare them for disposal. Ideal candidate The ideal candidate should have previous experience in the field of duty, ideally in providing IT workplace support services for a large organization. Required qualifications, skills and experience are Excellent customer facinginterpersonal skills Asset management tools Incident handling tools BMC Remedy ideally Ability to prioritise and evaluate criticality of issues and incidents Experience with desktop, printer and mobile hardware and supportmaintenance Good knowledge of Microsoft Windows 710 including deployment and software distribution and Microsoft Office 201020132016 suite Basic knowledge of Active Directory Good knowledge of IBM Notes client configuration and support Apple MacBook and OS X support Microsoft and Apple Certifications would be an advantage Knowledge of ITIL processes would be an advantage Excellent spoken and written English skills Spanish is desirable but not mandatory. As well as being a prerequisite for the fluctuating technical environment, flexibility is also required for covering the helpdesk, covering the extended day and for the occasional operational support during events. Please note that the closing date for applications is on 15092017. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 60,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Tags: support field technician support technician

 

PEARL Expands Technician Certification Program for Reconditioning Industry

2017-08-02 18:11:28| Electrical Construction & Maintenance

Technicians can now become Level II certified

Tags: program industry certification pearl

 

Facility Management Engineer Electrical Technician

2017-08-01 14:11:33| Space-careers.com Jobs RSS

Client and Location For one of our main customers ESAESTEC, we are currently looking for a Facility Management EngineerElectrical Technician who will support the Facility Management Infrastructure Section. The Electrical Technician will support the ESTEC Electrical Engineers in all aspects of electrical engineering tasks and be appointed as a Work Responsible in control of work activities on High and Low Voltage, in accordance with NENEN 50110. Tasks and Responsibilities The core task of the Electrical Technician will be Support in preparation of technical specifications, engineering and implementation for adhoc services Followup and supervision of tasks related to adhoc services up till so called Request for Quotations RFQ and Request for Works RFW Supervision of preventive, corrective and predictive maintenance works on all electrical installations, like Normal Power , Emergency Power and Uninterruptable Power, production and distribution grids, Earth and Lightning protection systems, Fire detection and Evacuation Systems, Light Control, Public Address system, Energy Power Management systems, SDAS, Access Control systems, Access Control systems, Closed Circuit Television, Universal Cabling Systems Participate in meetings with the subsequent relevant technical input Oncall availability outside working hours in case of technical problems, operational requirements or technical emergencies at ESTEC site. Requirements The working languages within the section are English and Dutch. A good knowledge of one of these two languages is required together with a working knowledge of the other language The Electrical Technician should have MBO level or equivalent in other education systems for Electrical andor Electronics techniques Proven knowledge of NENEN50110, NEN1010, NEN3140, NEN3840 is an advantage At least 5 year experience in organization and control works on the Low Voltage installations 400V230V Good knowledge of High Tension installations and is qualified as work responsibleinstallation responsible according to NENEN 50110 Practical and supervisory experience in lowvoltage installations, heavy power installations up to 1250 KVA KEMA approved High Tension degree Working skills in the using Microsoft Office 2010 Word, Excel, Access and Project Working kills in using Archibus FM CIFM A valid certification conform Veiligheid Hoog en Laagspanningsinstallaties niveau IVWV is a good advantage, or readiness to get this certification

Tags: management facility electrical engineer

 

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