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Engineer, NOC Mobility
2020-02-06 13:14:45| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Engineer, NOC Mobility United States Manassas, Virginia Role Description Summary SES has implemented a new global satellite and terrestrial communication solution in conjunction with strategic aeronautical and maritime partners to provide highspeed data services to commercial airline and maritime customers. This new solution enables SES to set a new standard in endtoend mobile data connectivity and services, and deliver home equivalent media and broadband experiences to passengers at sea and in the air. Any such solution will require a worldclass Network Operations Center with capabilities to support indepth delivery of endtoend services in a highly demanding, realtime, 247 365 SatelliteIP environment. This Network Operations Center will be staffed by highly technical, customerfacing support personnel with a wideranging skillset. They will implement, maintain, and enhance the telecommunication network, systems and equipment. The position analyzes existing networks and equipment and identifies opportunities for improvement. They will develop solutions that meet the businesss requirements. As the incumbent, you have the primarily responsibility to work in a highpressure NOC environment managing realtime customer support tickets through to resolution according to SESs internal escalation and Change Management process. You will work closely with customer and internal technical teams across disciplines to effect real ownership of the customers service. It is required that you have knowledge of IP networking, satellite communications, and multiple IP data mobility platforms including iDirect, Comtech, HNS, Gilat, Newtec, and other similar systems. Primary Responsibilities Key Result Areas Perform Level12 support to all mobility customers in a 247 environment Responsible for ownership of all tickets and open support items Triage and escalation of items according to severity Troubleshoot and identify solutions to resolve customer issues using best practice methodologies Follow standard procedures for escalation of unresolved Incidents to the appropriate internal teams and or management Provide prompt and accurate feedback to customers Liase with other technical teams to ensure all procedures, training, checklists, workarounds, etc. remain complete and relevant Liaise and maintain technical knowledge on par with external teams in IT, Gateway Services, Sales Engineering, Asset Management, Payload Management, and other level 3 teams as required to manage the tickets Engage with vendorspartners to understand and enhance such escalations requiring partnervendor interfacing Resolve issues quickly and correctly and ensure that no items remain open beyond the maximum time required to address the root cause Document and maintain a lessonslearned database and ensure a constant culture of improvement. Document knowledge in the form of knowledge articles to form part of our knowledge management system Provide team leadership and organization for the team Professional written and verbal communications with SESs global customers with the ability to provide detail at both the technical and management levels Competencies Strong engineering and technical knowledge of IP satellite delivery Outstanding and highly mature interpersonal communication skills Ability to work efficiently and effectively in a highpressure NOC environment Superior organizational skills and followthrough Flexible, problemsolving mindset and ability to engage on creative problemsolving issues Outstanding problem solving skills Ability to deal with multidisciplinary stakeholders technical, finance, commercial, legal Qualification Experience Bachelors Degree in Engineering, Telecommunications, or related field. Demonstrated experience in Data Mobility products Minimum 5 years of experience in the satellite, or 5 years in telecommunications, or similar technical industry handling incidents Experience troubleshooting RF systems with stabilized antenna platforms Seatel, Orbit, Intellian, KNS, etc. Deep knowledge of satellite systems engineering with high level understanding of technical impact on operational effectiveness capacity allocation flexibility, transponder value, fill rate optimization, link budgeting, RF coordination Ability to troubleshoot fiber IFL solution with working knowledge of the different fiber IFL products i.e. evertz, foxcon etc. is a plus IP Networking skills network designarchitecture, network engineering, network operations and management, routing and switching, VOIP, QoS firewalls, servers Experience performing UDPTCP network bandwidth performance testing iPerf or similar Experience troubleshooting NetworkingIP systems with working knowledge of how to capture traceroutes and to identify network related issues Working knowledge of Linux based platforms Centos, Ubuntu, etc Solid understanding of GEO HTS technology and satellite ground equipment Proven ability to work with Data Mobility customers and key stakeholders Fluency in English. French, German, Spanish and other languages are considered as additional assets Other Key Requirements Comments Flexibility and resiliency to work in a shift environment, including holidays and weekends. SES is an Equal Opportunity and Affirmative Action Employer. Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: engineer
mobility
noc
noc engineer
Engineer, IT Operations
2020-02-06 13:14:45| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Engineer, IT Operations United States Hawley, Pennsylvania Your Job The position is directly responsible for the Installation, Monitoring, Operation and Support of the global SES IT install base, with a strong focus on systems. The incumbent will work in close collaboration with the Service Desk and all 3rd level Engineering teams. Your Responsibilities Install and operate the global SES IT infrastructure and systems Linux Windows VMWare Storage AD Citrix Proactively monitor the SES internal IT Infrastructure through enterprise monitoring tools Spectrum, Nageos, Weathermap, Centreon, HP Openview, Netbrain, etc. Proactively recommend solutionsmodifications of the existing IT environment in order to secure SES operational assets, in particular the satellite operations environment Provide support to internal and external customers for clarification of technical matters and the resolution of technical issues, improve the end user experience Ensure maturity improvement and adherence ofto all IT service management processes, including, but not limited to, incident management, change management, request fulfilment, problem management Maintain standards and standard operating procedures Work actively with the IT Service Mangement tool Service Now Create Incident Reports for major incidents, actively participate in answering resolving Problem Tickets Work actively with the IT Service Desk to help create troubleshooting procedures for common issues Help create knowledge base articles for common issues and for user selfhelp portal Focus on simplification and standardization Stay uptodate with stateoftheart IT concepts and technologies Oncall duties will be required 247 on a rotational basis Your Competencies Ability to integrate into crossfunctional andor virtual project teams Strong analytical and problemsolving skills ability to frame complex problems or business issues and can elaborate and articulate alternative solutions Proactive approach towards potential andor current customers Ability to work independently with minimal supervision Ability to understand priorities and to proactively deliver results, even under tight deadlines Ability to overcome resistance to change Knowledge of DHCP and DNS management using Infoblox or similar tool Broad understanding of all technologies covered in the IT Operations group Ability to learn new technologies quickly Ability to understand business requirements and all stakeholders in the service delivery process Your Qualifications Bachelors Degree in Computer Science, Business Information Systems or equivalent Minimum three to five years of applicable professional experience in a large heterogeneous environment Sound technical understanding of the IT landscape and related technical skills Broad knowledge of Information Security and knowledge of the specificities of the satellite industry Vendor Certifications preferred Sound proven experience with MS Active Directory, MS Server 2008 and up, VMWare andor Nutanix Fluency in English, any other language is considered as an asset Willingness to travel internationally NATOEU SECRET clearances are considered a strong asset. Candidate must be willing to undergo a security clearance procedure as this position might require holding security clearance Other Key RequirementsComments Specific Projects Deployment of new hardware and software solutions within the functional scope Consolidation of existing implementations and solutions throughout SES New network technology introduction Policy implementation CoBIT, ITIL, Security and other IT related Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: operations
engineer
Junior Engineer, Ground Systems
2020-02-06 13:14:45| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Junior Engineer, Ground Systems Luxembourg Betzdorf This project related position will primarily support the preparation of technical proposals in response to international tenders, and support the development, implementation, and improvement of ground based services and systems. Key activities include the collection of SES customer requirements, the engineering of communications systems, the preparation of technical studies, reports, specifications, contractual documentation and operational guidelines. You will be integrated within an international team of highly skilled engineers and will gradually take more responsibilities. Depending on the projects nature and scope, you will be either in charge or acting in support of the bellow listed tasks. Primary Responsibilities Key Result Areas Support the delivery of projects and services to customers within the agreed budget, specification and schedule, meaningDesign, specify and implement Satellite Control Systems RF TTC systems including the tracking antennas Baseband and control room systems Satellite ranging systems Design, specify, and implement fixed, transportable or mobile uplink or receiveonly stations Design subsystems and implement earth station equipment including antennas, HPAs, switch matrix, updownconverters, modulators and interfacility equipment Design, specify and manage the integration of measurement, communications and monitoring and control systems including IOT and MC Systems Perform transmission analysis, in particular link budget calculations, and studies in support of business development and customer services Design innovative satellite networks andor network elements concepts and develop associated specifications Interface customer and support SES Global Government proposal activities through the provision of technical system specifications, cost estimations and contractual documents, in response to customer requests for information RFI customer requests for proposals RFPs, in coordination with other engineers, internal and external parties Coordinate with other functions Project Control, Legal, Finance for the transparent and effective realization of assigned projects In coordination with the Service Management team, ensure the second Level Customer Support for the delivered system Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm. Competencies Engineering project management skills Proven communication skills Strong analytical and problem solving skills Innovative spirit, proactive approach towards new technical solutions Business oriented Good coordination skills in a multicultural and interdisciplinary setup Ability to integrate into crossfunctional andor virtual project teams Ability to work independently with minimal supervision and in a team Qualification Experience Master degree in Information and Communications Technology ICT, Electronics or equivalent Minimum 2 years of applicable professional experience in the area of engineering telecommunications systems Familiar with Windows and Linux operating system, virtualization platforms Computer literacy AutoCAD, Matlab, MS Office, MS Project Knowledge of the satellite technologies and satellite based communication teleports, VSATs is an asset Fluency in English, any other language is consider as an asset Willing to travel internationally Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: systems
ground
junior
engineer
Flight Dynamics Operations Engineer AOCS
2020-02-06 11:14:59| Space-careers.com Jobs RSS
HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a Flight Dynamics Operations Engineer AOCS to support our customer in Germany. Key Tasks and Responsibilities The primary areas of responsibility for this service is Test and Validation for AOCS related processes and products of Science Missions, primarily related to JUICE, including the following tasks Test and Validation Execution of and support to operational tasks Validation of operational Flight Dynamics data products, such as command parameter sets, reports, event predictions and acquisition data before delivery to FCT and other users Flight Dynamics Application Layer Maintenance of elements of the Flight Dynamics Application Layer Flight Dynamics System Development Specification of modifications, enhancements and additions to existing software elements Implementation of modifications, enhancements and additions to existing software elements Installation of modifications, enhancements and additions to existing software elements on operational platforms design, coordination and implementation of tests Participation in tests Definition and maintenance of procedures Flight Dynamics SubSystem configuration and definition of Test Validation processes Coordination of interfaces and activities across subsystems General Flight Dynamics operations engineering activities Skills Experience You will have the following qualifications and relevant experience University degree in a relevant engineering field, astronomy, mathematics or physics Analytical approach to technical problems to develop and implement engineering solutions Thorough understanding of fundamental laws and phenomena in mathematics and physics Very good skills in linear algebra and calculus Very good skills in classical mechanics Experience in computer programming Experience in programming objectoriented languages, preferably C Experience with Linux Familiarity with Flight Dynamics operations engineering tasks Fluency in English is mandatory knowledge of another European language is an advantage. This job is located in Darmstadt. We welcome applicants who are available from June 2020 or as soon as possible thereafter. If you think you have what it takes for this job, please send your CV together with a letter of motivation both in English and in Word to Chiara Grossardi, clicking on the button Apply for this job quoting job DESC4250 before 18Mar20. An exciting and dynamic international working environment awaits you! Please note Due to work permit requirements for this position, please apply only if you are citizen of a European Union state or if you are eligible to obtain a work permit for Germany.
Tags: operations
flight
engineer
dynamics
Junior Software Engineer
2020-02-05 15:14:23| Space-careers.com Jobs RSS
WHO ARE WE? GMV www.gmv.com is a privately owned technological enterprise group with an international presence employing more than 2.000 staff. Founded in 1984, GMV mainly operates in eleven large sectors for both public and private organizations Aeronautics, Automotive, Banking and Insurance, Cybersecurity, Defense and security, Healthcare, ICT for Business, Intelligent Transportation Systems, Public Administration, Space and Telecommunications. GMV currently runs 8 work centers in Spain and offices in France, Germany, Malaysia, Poland, Portugal, Romania, USA, Colombia and United Kingdom. We recruit and hire excellent engineers, and encourage innovation, technical excellence and continuing education. Our engineers regularly present papers at technical conferences, continue their education more than 85 have a masters degree, and we reinvest more than 12 of budget in IRD projects. This striving for excellence, innovation and flexibility is a major part of our culture. We provide very competitive compensation, attractive benefits, and a great work environment with lots of opportunities for professional growth. JOB DESCRIPTION We are looking for someone to join our team responsible for the development of Robotic Mission Control System based on the EGSCC platform. EGSCC is a generic software framework on the top of which the newest releases of the Mission Control Systems are built. Robotic Mission Control System will reuse functionality of the EGSCC platform and add new components, which are specific for Surface RoboticRover Planetary Missions namely 2d3d map editors, high level procedure planning, parameters visualization, rover state and movement simulations, etc.. Youll participate in the process of the design, implementation, tests, integration and documentation of the solution. REQUIREMENTS Academic degree Software Engineering degree or equivalent Level of English Advanced Required knowledge JavaObjectoriented programming Linux Maven Git Good command of written and spoken English Required skills Eclipse RCP C Databases Jenkins Experience 2 WHAT DO WE OFFER? As soon as they join the organization our professionals are given the chance to tackle technological challenges in an innovative environment, to work in multidisciplinary teams and deal directly with clients. This helps them to mature quickly as professionals. We provide continual topup training to keep our career professionals perfectly abreast of all technologies used. We offer a permanent contract and attractive package including a highly competitive salary plus a comprehensive benefits package. If you would like to work in an interesting, fun, fastpaced, challenging, diverse and global company which is growing rapidly, please send us your resume to jobsgmv.com For more information about GMV, please visit our website at www.gmv.com and our positions at www.gmv.comenEmploymentVacancies
Tags: software
junior
engineer
software engineer
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