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Home › service engineer

 

Tag: service engineer

End User Service Engineer fm

2013-03-26 17:37:08| Space-careers.com Jobs RSS

Astrium brings space to you. Number 1 in Europe and number 3 worldwide, Astrium employs over 17,000 men and women mainly based in five European countries France, Germany, the UK, Spain and the Netherlands. Our technical excellence and extensive prime contractor ship experience extend across all sectors of the space business launch vehicles, manned space activities, satellite systems and related services. For Astrium in Munich Ottobrunn within the area End User Services we are looking for a End User Service Engineer fm. Project Manager Tasks Lead or take part in the planning and implementation of national and international End User Services projects Facilitate the definition of project scope, goals and deliverables Define project tasks and resource requirements, develop full scale project plans Assemble and coordinate project staff Manage project budget and resource allocation Plan and schedule project timelines, track project deliverables Provide direction and support to project teams Quality assurance Constantly monitor and report on progress of the project to all stakeholders Implement and manage project changes and interventions to achieve project outputs Project evaluations and assessment of results End User Services Service Manager, tasks for Ottobrunn Interface for our external providers to ensure the quality of the services Contact for Users and projects for new requirements Solving problems and escalations with users and projects, reporting Highly Skilled technician tasks Work on the evaluation and introduction of new technologies in Astrium EUS Implement test and pilot environments Write and review documentation Work as an architect on existing and new configurations hardwaresoftware Explain and provide solutionsconfigurations to the operation technicians Work together with internal and external experts BachelorsMasters degrees in computer science or engineering Initial experience in the industrial sector Knowledge and experience of project management principles and practices Strong Information Technology skills Languages negotiation level German and fluent spoken and written English TO APPLY click here

Tags: service user end engineer

GNSS Service Design Engineer

2013-02-12 15:39:06| Space-careers.com Jobs RSS

Date of Publication 8 February 2013 Deadline for applications 7 March 2013 by 2359 hours CET Type of Contract Temporary Agent Place of employment Brussels with future relocation to other GSA sites GradeFunction Group AD 7 Contract Duration 5 years Monthly basic salary1 5.568,11 Organisational Department GNSS Exploitation Programme team Reporting To GNSS Exploitation Programme Manager Possible reserve list valid until 31122014 Desired Start Date 01062013 Level of security clearance2 CONFI EU GNSS Exploitation Programme department The role of the European GNSS Agency, in the exploitation phase, shall include tasks in particular as follows i operational activities of the Galileo and EGNOS programmes including system infrastructure management, maintenance, ongoing improvement, certification and standardisation, as well as service provision ii development and deployment activities of the evolution and future generations of the systems, including procurement activities. The GNSS exploitation programme team is in charge of managing the exploitation phases of the EGNOS and Galileo programmes, and shall in particular Manage the execution of the EGNOS and Galileo exploitation phases in compliance with the ECGSA delegation agreements, controlling the associated schedule, costs and risks Analyse, define and implement the EGNOS and Galileo exploitation concepts Manage the EGNOS and Galileo infrastructure operations, maintenance, protection, ongoing improvement and evolutions activities, through associated contracts andor working arrangements Manage the standardisation activities associated with the EGNOS and Galileo programmes Manage the operational interfaces and service provision to the EGNOS and Galileo users Liaise with the GSA Market Development Department for the market strategy and development of the EGNOS and Galileo use Liaise with the GSA Security Department and Security Accreditation Board for ensuring the accreditation of the EGNOS and Galileo systems and services Liaise with the EASA and other relevant authorities to ensure certification of the EGNOS and Galileo systems and services Liaise with the EC and ESA for all matters dealing with the EGNOS and Galileo exploitationrelated activities. TASKS AND RESPONSIBILITIES The GNSS Service Design Engineer reports to the GNSS Exploitation Programme Manager. Nevertheless such hierarchical reporting may change, in perspective of a more mature organizational structure, to be found as soon as the Galileo exploitation preparation will enter its next phase. Herhis main task is to develop and maintain the EGNOS andor Galileo Service design baseline according to the EGNSS services implementation schedule. Shehe is responsible for the following tasks, related to one or several EGNOSGalileo services Perform GNSS Mission analyses Maintaining the EGNOSGalileo Mission and Service requirements and their associated evolution roadmaps Maintaining and developing the design of the EGNOSGalileo Services, of their extensions and of their evolutions Service Requirements, Service Definition Documents, User and Signal Requirements and Interfaces Contributing to technical assessments related to frequencies, interoperability, compatibility and service level commitments with other systems Specifying and maintaining EGNOSGalileo service proofofconcept and demonstrator requirements and procurement baseline Managing the procurement of the EGNOSGalileo service proofofconcept and demonstrator Managing the EGNOSGalileo service demonstrator test campaigns Liaising with the stakeholders which contribute to the design of the EGNSS Mission and Services in particular EC and ESA, in close cooperation with the GSA Market Development Department for the establishment of user needs specifications Liaising with the GSA Legal and Contracts Department and with the Administration and Finance Department for procurement and project management activities Supporting the EGNOSGalileo GNSS Exploitation Programme Manager for any topics related to EGNOS andor Galileo services implementation Contribute to other tasks of Department, as necessary. 1Please note that salaries are adjusted based upon a correction coefficient as calculated by the Commission Currently, 01 June 2012, the weightings are 100 BE, 84,2 CZ, 116,1 FR, 134,4 UK. 2The successful candidate must hold a valid personnel security clearance at the above defined EU level or be able and willing to apply for a security clearance immediately after the contract award. The procedure for obtaining a personnel security clearance shall be initiated on request of the employer only, and not by the individual candidate. PROFESSIONAL QUALIFICATIONS AND OTHER REQUIREMENTS A. Eligibility criteria For your application to be considered by the Agency, you must meet the following criteria A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more, OR A level of education which corresponds to completed university studies attested by a diploma and at least one year of appropriate professional experience when the normal period of university education is three years. In addition to the above, to possess appropriate professional experience of at least six years following of the award of degree in positions relevant to the aforementioned duties Be a national of a Member State of the European Union Be able to serve a full 5 yearterm before reaching the retirement age of 65 Be entitled to his or her full rights as citizen1 Have fulfilled any obligations imposed by the applicable laws concerning military service Meet the character requirements for the duties involved Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of hisher duties and Be physically fit to perform the duties linked to the post.2 B. Selection criteria If your application is eligible, you will be selected for an interview based upon the following criteria 1 Qualifications and experience Essential University degree in the exact science, such as Engineering, Physics, Mathematics or Computer Science Good experience relevant to the tasks described above Experience in public infrastructure andor services project management, including schedule, costs and risks management Experience and background in navigation systems Good expertise and background in Aeronautics, Defence andor Space programme management within an EU or ESA environment Advantageous Experience and background in EGNOS and Galileo programmes Experience and background in securitydriven andor safetydriven public infrastructure andor services programmes Experience in working at EU institutions Experience in working with international GNSS Service Providers Knowledge of one or more EU languages in addition to the ones required. 2 Behavioural competences Excellent communication skills in English Motivation and knowledge of EU and GSA Working with others Stress management flexibility Analysis problem solving Delivering quality and results Prioritising and organising. SELECTION PROCEDURE The selection procedure includes the following steps After registration, each application will be checked in order to verify that it meets the eligibility criteria All eligible applications will be evaluated by a Selection Committee based on the selection criteria defined in this vacancy notice The bestqualified candidates, all those who obtained the highest number of points within the evaluation, will be shortlisted for an interview. The minimum threshold is 65 of the total points. During the interview, the Selection Committee will examine each candidates profile and will assess their relevancy for this post. In order to support the evaluation via interview, shortlisted candidates may be required to undergo written tests relevant to the job content the minimum threshold for this test is 50 of the total points allocated for it and to complete part of the process in their second EU language As a result of the interviews, the Selection Committee will recommend the most suitable candidates for this post to be placed on a reserve list. This list may also be used for recruitment of a similar post depending on the Agencys needs. Inclusion on the reserve list does not guarantee recruitment. The reserve list will be presented to the Appointing Authority who may decide to convene a second interview and ultimately will appoint the successful candidate to the post. Indicative date for the interview and written test3 29 April 2013 1 Prior to the appointment, the successful candidate will be asked to provide a Police certificate confirming the absence of any criminal record. 2Before a successful candidate can be appointed, she will be medically examined by a selected medical service so that the Agency will be satisfied that she fulfils the requirement of Article 28e of the Staff Regulation of Officials of the European Communities. 3 The date might be modified depending on the availability of the Selection Board members. APPLICATION PROCEDURE For applications to be considered valid, candidates must submit an email to jobsgsa.europa.euwith a subject line of SURNAMENameVacancy Reference Number and which containsthe Agencys approved application form Download it here httpwww.gsa.europa.eusitesdefaultfilesuploadsGSAapplicationform2.doc The form must be Completed in English Fully completed, pointing out the professional experience relevant to this position incl. calculation of years, months Printed, signed and clearly scanned in Named as follows SURNAMENameVacancy Ref. number e.g. SPENCERMarcGSA.2012.123 In Microsoft Word or Adobe Acrobat pdf format The application shall be accompanied by a scanned ID card andor passport, and a copy of a diploma giving access to the gradefunction group bearing a date of issue. The application will be rejected if it is not duly completed, if it is not signed by hand or if it is not provided in the prescribed format. Supporting documents showing evidence of the information given in the application will be requested at a later stage. Do not, however, send any supporting documentation with your application until the Agency requests so. No documents will be sent back to candidates. Applications must be sent to jobsgsa.europa.eu and received by the deadline listed on page 01 of this vacancy notice at the latest, clearly indicating the vacancy reference number in the subject line. Candidates are reminded not to wait until the final days before the closing date of applications submissions. The Agency cannot be held responsible for any lastminute malfunction due to any overflow of the mailbox.

Tags: service design engineer design service

GNSS Service Performance Engineer

2013-02-12 15:39:05| Space-careers.com Jobs RSS

Date of Publication 8 February 2013 Deadline for applications 7 March 2013 by 2359 hours CET Type of Contract Temporary Agent Place of employment Brussels with future relocation to other GSA sites GradeFunction Group AD 8 Contract Duration 5 years Monthly basic salary1 6.299,95 Organisational Department GNSS Exploitation Programme team Reporting To GNSS Exploitation Programme Manager Possible reserve list valid until 31122014 Desired Start Date 01062013 Level of security clearance2 CONFI EU GNSS Exploitation Programme department The role of the European GNSS Agency, in the exploitation phase, shall include tasks in particular as follows i operational activities of the Galileo and EGNOS programmes including system infrastructure management, maintenance, ongoing improvement, certification and standardisation, as well as service provision ii development and deployment activities of the evolution and future generations of the systems, including procurement activities. The GNSS exploitation programme team is in charge of managing the exploitation phases of the EGNOS and Galileo programmes, and shall in particular Manage the execution of the EGNOS and Galileo exploitation phases in compliance with the ECGSA delegation agreements, controlling the associated schedule, costs and risks Analyse, define and implement the EGNOS and Galileo exploitation concepts Manage the EGNOS and Galileo infrastructure operations, maintenance, protection, ongoing improvement and evolutions activities, through associated contracts andor working arrangements Manage the standardisation activities associated with the EGNOS and Galileo programmes Manage the operational interfaces and service provision to the EGNOS and Galileo users Liaise with the GSA Market Development Department for the market strategy and development of the EGNOS and Galileo use Liaise with the GSA Security Department and Security Accreditation Board for ensuring the accreditation of the EGNOS and Galileo systems and services Liaise with the EASA and other relevant authorities to ensure certification of the EGNOS and Galileo systems and services Liaise with the EC and ESA for all matters dealing with the EGNOS and Galileo exploitationrelated activities. TASKS AND RESPONSIBILITIES The GNSS Service Performance Engineer reports to the GNSS Galileo Exploitation Programme Manager. Nevertheless such hierarchical reporting may change, in perspective of a more mature organizational structure, to be found as soon as the Galileo exploitation preparation will enter its next phase. Hisher main task is to develop EGNOS andor Galileo inservice performance monitoring requirements, concepts and plans aiming at ensuring an adequate control of the EGNOS andor Galileo service provision performance. Heshe is responsible for the following tasks, related to one or several EGNOSGalileo services Manage the preparation studies and procurement of the EGNOSGalileo service performance monitoring activities Coordinate the implementation of the EGNOSGalileo service performance monitoring activities in Member States Elaborating and implementing a service and signal performance watch on the GNSS constellations GPS, GLONASS, Compass and on the other SBAS systems Specifying, negotiating and monitoring the inservice Key Performance Indicators applicable to the EGNOS andor Galileo service providers Defining current and future EGNOSGalileo service levels commitments, ensuring coordination with other GNSSSBAS Service Providers Analysing the identified inservice performance degradations in order to identify the origins of the problem and propose recommendations for corrective measures in liaison with ESA and the EGNOSGalileo Service Provider Conducting the technical performance assessments related to frequencies, interoperability, compatibility and service level commitments with other systems Contributing to the design of the EGNOSGalileo Services, of their extensions and of their evolutions Service Performance Requirements, Service Performance Definition Documents, User and Signal Performance Requirements Supporting the GSA Market Department for addressing user communities queries related to EGNOS andor Galileo inservice performance Liaising with EC and ESA related to all performance monitoring aspects of the EGNOS and Galileo services Liaising with the GSA Legal and Contracts Department and with the Administration and Finance Department for procurement and project management activities Supporting the GNSS EGNOSGalileo Exploitation Programme Manager for topics related to EGNOS andor Galileo service performance Contribute to other tasks of Department, as necessary. 1Please note that salaries are adjusted based upon a correction coefficient as calculated by the Commission Currently, 01 June 2012, the weightings are 100 BE, 84,2 CZ, 116,1 FR, 134,4 UK. 2The successful candidate must hold a valid personnel security clearance at the above defined EU level or be able and willing to apply for a security clearance immediately after the contract award. The procedure for obtaining a personnel security clearance shall be initiated on request of the employer only, and not by the individual candidate. PROFESSIONAL QUALIFICATIONS AND OTHER REQUIREMENTS A. Eligibility criteria For your application to be considered by the Agency, you must meet the following criteria A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more, OR A level of education which corresponds to completed university studies attested by a diploma and at least one year of appropriate professional experience when the normal period of university education is three years. In addition to the above, to possess appropriate professional experience of at least nine years following of the award of degree in positions relevant to the aforementioned duties Be a national of a Member State of the European Union Be able to serve a full 5 yearterm before reaching the retirement age of 65 Be entitled to his or her full rights as citizen1 Have fulfilled any obligations imposed by the applicable laws concerning military service Meet the character requirements for the duties involved Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of hisher duties and Be physically fit to perform the duties linked to the post.2 B. Selection criteria If your application is eligible, you will be selected for an interview based upon the following criteria 1 Qualifications and experience Essential University degree in the exact science, such as Engineering, Physics, Mathematics or Computer Science Good experience relevant to the tasks described above Good background in navigation systems and navigation performance Good expertise and background in Aeronautics, Defence andor Space programme management within an EU or ESA environment Advantageous Experience and background in EGNOS and Galileo programmes Experience and background in securitydriven andor safetydriven public infrastructure andor services programmes Experience in working at EU institutions Experience in working with international GNSS Service Providers Knowledge of one or more EU languages in addition to the ones required. 2 Behavioural competences Excellent communication skills in English Motivation and knowledge of EU and GSA Working with others Stress management flexibility Analysis problem solving Delivering quality and results Prioritising and organising. Management Leadership. SELECTION PROCEDURE The selection procedure includes the following steps After registration, each application will be checked in order to verify that it meets the eligibility criteria All eligible applications will be evaluated by a Selection Committee based on the selection criteria defined in this vacancy notice The bestqualified candidates, all those who obtained the highest number of points within the evaluation, will be shortlisted for an interview. The minimum threshold is 65 of the total points. During the interview, the Selection Committee will examine each candidates profile and will assess their relevancy for this post. In order to support the evaluation via interview, shortlisted candidates may be required to undergo written tests relevant to the job content the minimum threshold for this test is 50 of the total points allocated for it and to complete part of the process in their second EU language As a result of the interviews, the Selection Committee will recommend the most suitable candidates for this post to be placed on a reserve list. This list may also be used for recruitment of a similar post depending on the Agencys needs. Inclusion on the reserve list does not guarantee recruitment. The reserve list will be presented to the Appointing Authority who may decide to convene a second interview and ultimately will appoint the successful candidate to the post. Indicative date for the interview and written test3 18 April 2013 1 Prior to the appointment, the successful candidate will be asked to provide a Police certificate confirming the absence of any criminal record. 2Before a successful candidate can be appointed, she will be medically examined by a selected medical service so that the Agency will be satisfied that she fulfils the requirement of Article 28e of the Staff Regulation of Officials of the European Communities. 3 The date might be modified depending on the availability of the Selection Board members. APPLICATION PROCEDURE For applications to be considered valid, candidates must submit an email to jobsgsa.europa.euwith a subject line of SURNAMENameVacancy Reference Number and which containsthe Agencys approved application form Download it here httpwww.gsa.europa.eusitesdefaultfilesuploadsGSAapplicationform2.doc The form must be Completed in English Fully completed, pointing out the professional experience relevant to this position incl. calculation of years, months Printed, signed and clearly scanned in Named as follows SURNAMENameVacancy Ref. number e.g. SPENCERMarcGSA.2012.123 In Microsoft Word or Adobe Acrobat pdf format The application shall be accompanied by a scanned ID card andor passport, and a copy of a diploma giving access to the gradefunction group bearing a date of issue. The application will be rejected if it is not duly completed, if it is not signed by hand or if it is not provided in the prescribed format. Supporting documents showing evidence of the information given in the application will be requested at a later stage. Do not, however, send any supporting documentation with your application until the Agency requests so. No documents will be sent back to candidates. Applications must be sent to jobsgsa.europa.eu and received by the deadline listed on page 01 of this vacancy notice at the latest, clearly indicating the vacancy reference number in the subject line. Candidates are reminded not to wait until the final days before the closing date of applications submissions. The Agency cannot be held responsible for any lastminute malfunction due to any overflow of the mailbox.

Tags: service performance engineer service engineer

End User Service Engineer fm

2013-01-28 15:41:54| Space-careers.com Jobs RSS

Astrium brings space to you. Number 1 in Europe and number 3 worldwide, Astrium employs over 17,000 men and women mainly based in five European countries France, Germany, the UK, Spain and the Netherlands. Our technical excellence and extensive prime contractor ship experience extend across all sectors of the space business launch vehicles, manned space activities, satellite systems and related services. For Astrium in Munich Ottobrunn within the area End User Services we are looking for a End User Service Engineer fm. Project Manager Tasks Lead or take part in the planning and implementation of national and international End User Services projects Facilitate the definition of project scope, goals and deliverables Define project tasks and resource requirements, develop full scale project plans Assemble and coordinate project staff Manage project budget and resource allocation Plan and schedule project timelines, track project deliverables Provide direction and support to project teams Quality assurance Constantly monitor and report on progress of the project to all stakeholders Implement and manage project changes and interventions to achieve project outputs Project evaluations and assessment of results End User Services Service Manager, tasks for Ottobrunn Interface for our external providers to ensure the quality of the services Contact for Users and projects for new requirements Solving problems and escalations with users and projects, reporting Highly Skilled technician tasks Work on the evaluation and introduction of new technologies in Astrium EUS Implement test and pilot environments Write and review documentation Work as an architect on existing and new configurations hardwaresoftware Explain and provide solutionsconfigurations to the operation technicians Work together with internal and external experts BachelorsMasters degrees in computer science or engineering Initial experience in the industrial sector Knowledge and experience of project management principles and practices Strong Information Technology skills Languages negotiation level German and fluent spoken and written English TO APPLY click here

Tags: service user end engineer

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