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Galileo Service MonitoringStandardisation Engineer
2016-08-12 15:05:46| Space-careers.com Jobs RSS
The European Global Navigation Satellite Systems Agency GSA has set up a selection procedure that aims to establish a reserve list for Galileo Service MonitoringStandardisation Engineer. All staff of the GSA has been attracted by the unique opportunity of contributing to make the most important project of technology innovation of the EU come true. The vast majority of staff previously worked in the private sector, mostly in competitive industries, and the GSA is applying the best world class practices. Further details on the European satellite navigation programmes may be found at httpwww.gsa.europa.eu The Galileo Service MonitoringStandardisation Engineer shall report to the Galileo Service Engineering Manager. Such reporting may change according to potential evolutions of the organisation. The Galileo Service Engineer tasks and responsibilities shall in principle include without limitation Elaborating and implementing Galileo service and signal performance monitoring activities, conducting technical performance assessments related to Galileo service performance commitments and signals interoperability and compatibility with other systems Contributing to the technical management of the Galileo Reference Centre procurement, development and operation activities Coordinating Galileo service performance monitoring activities performed by the Member States Contributing to the specification and monitoring of the Galileo inservice Key Performance Indicators KPIs Analysing inservice performance degradations in order to identify the origins of problems and propose recommendations for corrective measures in liaison with ESA and the Galileo Service Provider Liaising with the European Commission and ESA regarding performance monitoring aspects of the Galileo services Elaborating and planning Galileo standardisation support activities, managing the execution of the associated technical activities Developing the standardisation of the Galileo services within the different user communities and standardisation fora ICAO, IMO, EUROCAE, RTCA Developing and maintaining Galileo user segments standard requirements, design and operating concepts incl. Minimum Operational Performance Specifications Contributing to the design of the EGNOSGalileo Services, of their extensions and of their evolutions Service Requirements, Service Definition Documents, Performance, User and Signal Requirements and Interfaces Supporting the Galileo Exploitation for any topics related to Galileo services, mission and system evolution, local security activities and contributing to any others tasks of the Department, as necessary For a more detailed job description and further information on the application procedure please visit our career website httpwww.gsa.europa.eugsajobsopportunities
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Galileo Service and Planning Ops Engineer 1611001
2016-01-13 11:07:43| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at ESTEC in Noordwijk in The Netherlands. Galileo Service and Planning Ops Engineer 1611001 Job Description We are looking for a Service and Planning Operations Engineer to support our client ESTEC in the Netherlands. You will be part of the System and Flight Operations Unit of the Galileo Operations Procurement Service Division and will report to the Head of System and Flight Operations Section. Your tasks will include the following Follow the definition and implementation of the overall Service KPIs to be applied to Galileo during the Initial Service Validation and Provision phases, and coordinate the technical definition, implementation and validation of the specific operational KPIs. Support the preparation and validation the operational procedures to interface with the external service providers. Manage the Operational Interfaces with the Service Centres, and the delivery of the agreed products OSM, OSP, ORSI, etc, also in the frame of the Galileo Early Services. Organise resource management meetings OSMBs and coordinate with the Long Term Plan preparation, ensuring that the OSMB outcomes are properly taken into account and flown down also at Mid Term Plan level. Manage Planning Requests affecting service provision and Service related incidents analysis investigation. Support the enhancing of operational planning processes and operational interfaces Active participation to the Service Anomaly Review Boards for the investigation of planned and unplanned outages affecting the service availability and reporting of the analysis results as input to the NAGU process. Attendance of Anomaly Review Boards and Configuration Control Board following in particular the technical issues related to Services provision. Support the achievement of Operations readiness for GALILEO Services Provision. Support the organisation of the GALILEO Project Operations Service Reviews. Development in collaboration with the G2G Project Experts the definition of the G2G services. Required Skills and Experience Significant experience in position for operations engineering andor service provision related activities, with some experience in management tasks. A proven experience in in a commercialindustrial environment is required. Perfect command of English, verbal and written. Security clearance. This work requires frequent travel within Europe. Desirable Skills and Experience Experience related to developments in the Galileo project GIOVE, IOV, FOC will be considered an asset Good communication skills and the capability to work in a complex environment with complex tasks. Good practical and analytical skills are also required. Work Location Noordwijk, Netherlands Dates Application Deadline 22 January 2016 Start of Work March 2016 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in the Netherlands. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 22 January 2016 Learn more about us in Facebook
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Field Service Engineer
2015-12-16 15:06:22| Space-careers.com Jobs RSS
Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately 14 billion per year. A vacancy for a Field Service Engineer has arisen within Airbus Defence Space. This role can be based either in Oakhanger or Hawthorn. The successful applicant will join the Maritime Field Service Team MFS. The MFS team is responsible for the provision of through life support, installation, integration, commissioning, modifications and upgrade activities across a portfolio of Airbus Defence and Space assets and customer sites. as applicable. The Field Service Engineer will typically engage directly with the customer or their representative to ensure that all Airbus installed assets are implemented and maintained at optimum cost and to exacting engineering standards. As well as team working you will also be expected to provide individual technical support via an oncall rota and you must be prepared to travel at short notice to worldwide locations. The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs. Your main tasks and responsibilities will include Provision of through life maintenance and engineering support to satellite communications systems and terminals at ground stations, tactical antennas and onboard military maritime vessels under contract to Airbus. Provision of specialist 247 oncall system support on a rotational basis within a team. Provide an escalation point from Operations and take ownership of ongoing fault investigations on Skynet 5, YAHSAT and associated military remote assets. Onsite management supervision of installation work, system test and commissioning on data comms, RF and mechanical systems and equipment. Provide Technical assistance and support to the Customer Service Group Help desk, both by telephone support and site visits as appropriate. Commissioning and testing of Satellite systems of varying frequencies from C band up to Ka Band, at fixed ground stations as well as VSat, mobile terminals, and Naval systems. Commissioning of Antenna tracking systems on both large Ground Station Antennas and smaller mobile Antennas in accordance with the manufacturers instructions. Assist and support the Field Service Team Manager to define technical requirements relating to the provision of TSD support within future projects. This role will involve some travel for business and as such you must be able to travel accordingly. We are looking for candidates with the following skills and experience Essential Skills HNCHND in Engineering, Electronics, Data Communications or similar. CCNA qualification An ability to demonstrate knowledge and experience of TCPIP protocols and technologies. Proven experience in the Defence andor Maritime industry. Knowledge of Satellite communications and Networks. Ability to successfully engage with internal technical and operations teams, external customers and stakeholders. Proactive and autonomous, you should be a team player with good report writing, communication skills and attention to detail. Must be analytical with a structured and diagnostic approach towards technical problem solving. Desirable Skills Experience in an IP support environment. Knowledge of IP and Serial encryption devices. Knowledge of Servers, OS and applications. Knowledge of ATM, and Nortel Passport. Knowledge of X21, RS530 and serial communications protocols. Please apply for this vacancy on line at our careers site www.jobs.airbusgroup.com with your CV attached. To apply click here
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Service Support Engineer IP Domain Emergency.lu
2015-10-23 19:05:37| Space-careers.com Jobs RSS
Service Support Engineer IP Domain Emergency.lu 2 year contract Ref SES0680 Region Europe Location Luxembourg Betzdorf Company SES Category Ground Terrestrial Engineering Position Staff Published 20151012 Context SES Techcom is a Luxembourgbased subsidiary of SES. Levering on the technical expertise accumulated within the Group by operating satellites for more than 25 years, it provides technical services to the Satellite Industry on a worldwide basis. In this position you will support B2B Techcom services like Emergency.lu. Emergency.lu is designed to deliver emergency communication services anywhere in the world with a 24 to 48 hour response time You will technically support the operation of the service. As a Service Support Engineer of SES Techcom, you are supporting projects and services, by implementing and operating ground infrastructure for satellite communication platforms. Supporting the Service Management department, you may also be involved in supporting activities among different vendors and participate in integration activities into the existing infrastructure. You will also work on the positioningcommercialization of new broadband products and services in the field as well as on new distribution schemes. We offer a 2 year contract starting as soon as possible Responsibilities Responsible for the support of projects and services, and taking proactive and corrective actions to maintain service availability according to SLAs Act as point of contact to customers requests for information, support and problem escalation. Analyse trends and recommend solutions and service improvement strategies Interact with internal departments as well as Customers to ensure appropriate feedback regarding technical matters Support vendors and subcontractors relationships by ensuring the most effective support of the provided products and services Initiate, prepare and lead product andor service training activities. Perform onsite intervention to resolve issues if required Support Service Desk activities like monitoring, followup trouble ticketing processes, providing regular customer reports and prepare service level reports SLA, KPI Experience Qualifications Engineering degree or equivalent degree in ICT Minimum 3 years of professional industry relevant experience Fluency in English French being considered as an important additional asset. ITIL certification is a plus Uptodate knowledge of broadband and telecommunication services with a solid technology background Knowledgeableexpert in as much as possible domains amongst which VoIP, WiFi and WIMAX broadband networks Deep understanding of the IP domain satellite based networks such as VSAT networks would be considered as an important asset Strong analytical skills, ability to produce meaningful analysis and recommendations of technical solutions Ability to coordinate internal and external partners to deliver high level service support Excellent presentation, negotiation and communication skills Good understanding of customer requirements and experience to translate them into technical solutions Readiness to travel Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Senior Manager, Services at SES Techcom Services Apply for this Job online
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Service Support Engineer IP Domain Astra Connect for Communities
2015-10-23 18:01:51| Space-careers.com Jobs RSS
Service Support Engineer IP Domain Astra Connect for Communities 2 year contract Ref SES0679 Region Europe Location Luxembourg Betzdorf Company SES Category Ground Terrestrial Engineering Position Staff Published 20151013 Context SES Techcom Services is a Luxembourgbased subsidiary of SES. Levering on the technical expertise accumulated within the Group by operating satellites for 30 years, it provides technical services to the Satellite Industry on a worldwide basis. As Service Support Engineer will mainly work in the area of broadband connectivity via Satellite and here especially for our product Astra Connect for Communities. Astra Connect for Communities is our groundbreaking solution to provide broadband access to entire villages or in areas not reached by highspeed terrestrial lines. The solution unites our successful satellite broadband service Astra Connect with other last mile technologies like WLan, Cable or Cupper. You will technically support the installation of the network as well as the operation of it. As a Service Support Engineer of SES Techcom, you are supporting projects and services, by implementing and operating ground infrastructure for satellite communication platforms. Supporting the Service Management department, you may also be involved in supporting activities among different vendors and participate in integration activities into the existing infrastructure. You will also work on the positioningcommercialization of new broadband products and services in the field as well as on new distribution schemes. We offer a 2 year contract starting as soon as possible. Responsibilities Responsible for the support of projects and services, and taking proactive and corrective actions to maintain service availability according to SLAs Act as point of contact to customers requests for information, support and problem escalation. Analyse trends and recommend solutions and service improvement strategies Interact with internal departments as well as Customers to ensure appropriate feedback regarding technical matters Support vendors and subcontractors relationships by ensuring the most effective support of the provided products and services Initiate, prepare and lead product andor service training activities. Perform onsite intervention to resolve issues if required Support Service Desk activities like monitoring, followup trouble ticketing processes, providing regular customer reports and prepare service level reports SLA, KPI Experience Qualifications Engineering degree or equivalent degree in ICT Minimum 3 years of professional industry relevant experience Fluency in German and English French being considered as an additional asset. ITIL certification is a plus Uptodate knowledge of broadband and telecommunication services with a solid technology background Knowledgeableexpert in as much as possible domains amongst which VoIP, WiFi and WIMAX broadband networks Deep understanding of the IP domain satellite based networks such as VSAT networks would be considered as an important asset Strong analytical skills, ability to produce meaningful analysis and recommendations of technical solutions Ability to coordinate internal and external partners to deliver high level service support Excellent presentation, negotiation and communication skills Good understanding of customer requirements and experience to translate them into technical solutions Readiness to travel Valid work permit Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Senior Manager, Services at SES Techcom Services Apply for this Job online
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