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Tag: support engineer
Software Support Engineer
2019-10-04 12:15:33| Space-careers.com Jobs RSS
Software Support Engineer Deadline for applications 30102019 Client and Location The European Space Agency is ATGs biggest client. They are an international organisation with 22 member states with sites in the Netherlands, Germany, Spain, France, Italy, UK and Belgium. ESA is Europes gateway to Space! Job Description For our biggest client, ESAECSAT, we are recruiting a Software Support Engineer for their location in Harwell, UK, to join their Space Segment Section. Tasks and Responsibilities The post holder will be responsible for the maintenance and development of software tools for managing a large number 350 of research and development activities over their whole life cycle, including Development and maintenance of TIAapplications that gather, analyse and present programmatic data associated with research and development activities contracts Development and maintenance of new software tools according to TIA wide needs Migration of existing applications to a common application environment Development and maintenance of application documentation including user guides and software developmentmaintenance documentation User training, including preparation of training materials Resolution of technical issues raised by application users Management of software change requests and software updates in a timely manner with minimal user disruption Provide inputs to management reports Follow the relevant and applicable ISO procedures and security directives Maintain the required level of confidentiality and security as defined in the ESA Security Directives Contribute to harmonisation of tools, SWdevelopment and procedure in TIA, actively exchange knowledge with team members andor other IT professionals in ESA and especially within the TIA domain. Requirements Relevant university degree or equivalent qualification and experience in software development for business management applications Knowledge and at least five years of practical experience in developing web applications Technical knowledge and experience of the following technologies would be a distinct advantage Microsoft SharePoint, SOA, SQL, HTTPHTTPS Protocol, REST, Email Protocols, LDAP, Unix CLI, HTML, CSS, JAVA 7, Javascript Thorough knowledge of Microsoft Office applications, including VBA scripting Communication Problem Solving Results Orientation Teamwork Customer Focus Planning Organisation. What do we offer? ATG offers excellent working conditions and provide you with all the other necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed, we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space industry. Our headquarters is located in Noordwijk, the Netherlands and we have subsidiaries in Germany and the UK. Besides these countries, ATG also operates in Belgium, Sweden and Norway. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, fulltime positions based at our customers sites. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com. For further questions, you can also contact our recruitment consultant Olive Orgoa directly on phone number 31 0 71 579 55 67.
Tags: support
software
engineer
software engineer
Payload Data Ground Segment SubSystems Implementation Support Engineer
2019-10-04 10:15:09| Space-careers.com Jobs RSS
Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. In anticipation of a project award Serco are currently looking for a Payload Data Ground Segment SubSystems Implementation Support Engineer at EUMETSAT, Darmstadt, Germany. Package description Highly competitive salary Corporate Benefits Package Relocation Assistance if applicable Further information available from the Serco Europe Recruitment Team Main responsibilities This activity is intended to support the PDGS implementation cycle, i.e. covering the architectural design and elements requirements definition phase the implementation plan definition phase the Elements Industrial Procurement phase The following tasks shall be performed by the successful candidate Support to or preparation of the PDGS SubSystems implementation documentation Review of documentation from various sources Customer, Industry during the project phases dealing with subsystems implementation and testing. Management of the review item discrepancies, system or software problem reports and action databases linked to PDGS SubSystems implementation contracts Generation of technical notes whenever needed during the relevant project phases Operations of the various supporting software and tools either COTS or those developed inhouse e.g. DOORS , etc. Support to the acceptance of the CFI items provided by the project Active participation to Ground Segment reviews organized either by Customer or by Industry Active participation to PDGS SubSystems acceptance tests Ideal candidate The ideal candidate should bring the following skills and experience University degree or equivalent qualification, preferably in engineering or science related subject Project management experience, preferably in the field of Earth Observation Ground Segment Development Knowledge of the Earth Observation missions and instruments and processes related to their PDGS development would be an asset. Knowledge of relevant Engineering standards Ability to write technical documents and converse in English Good communication skills and ability to work in international teams Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco is one of the worlds largest providers of public services, employing over 50,000 people in over 20 countries. We work closely with the European Government Institutions Space Agencies providing crucial Services with over 300 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: support
data
ground
implementation
Software Product Assurance Support Engineer
2019-09-25 11:18:20| Space-careers.com Jobs RSS
A great opportunity for an experienced Software Engineer to join the Telespazio VEGA UK team, working on site at the European Space Agency in Spain, on a part time basis. The role will support activities within the area of Software Product Assurance PA and in the development of good software practices within ESA. Responsibilities Duties The successful candidate will have the opportunity to Contribute to the establishing of the programmatic and technical software PA requirements within the framework of the ESA Software policy. Evaluate Contractors plans, technical specifications and efforts proposed for the execution of the software product assurance programme. Monitor and evaluate software product analyses, reports and technical notes. Participate to project reviews, meetings, Configuration Control Boards, Nonconformance Review Boards and Software Review Boards. Prepare design tradeoffs, analyses and reports using metrics to support project decisions. Participate to software product evaluations and process assessments. Establish and maintain databases to track NCRs, RFWs, action items etc. as required Qualifications Experience Masters degree in software engineering or computer science with background on space engineering. Familiarity with space product assurance practices together with a good working knowledge of appropriate working tools. Essential Skills Knowledge and proven handson experience in the following areas Configuration management of complex systems SW engineering and PA Processes Use and configuration of, at least, some of the following tools SONAR, JIRA, Jenkins, Maven and Confluence Desirable Skills Experience in the development, operation and maintenance of ESA ground segment facilities and some scientific background Experience on ESA software engineering processes and standards. Qualities Strong English language skills Promoting cooperation and teamworking, problem solving Further Details All roles within Telespazio VEGA have a defined closing date, however if a successful candidate is found before the advert expires the role will be closed early. We would therefore advise any candidate to apply as early as possible to avoid disappointment. Location of the position is ESAC, Spain. To apply Please send your CV and covering letter to careerstelespazio.com By sending your CV to careerstelespazio.com you give your consent for Telespazio VEGA to hold and process your personal information for the purpose of the application. Benefits Competitive Package covering salary, generous holiday allowance, training plan and more Security In line with Asylum Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.
Tags: support
software
product
assurance
Support System Engineer mfd
2019-08-27 12:16:52| Space-careers.com Jobs RSS
About us MX1, a whollyowned subsidiary of SES, is a global leading media services provider. We work with leading media businesses to transform content into the ultimate viewer experience for a global audience. MX1 offers a full range of content management, delivery and valueadded digital media services. We have 16 offices worldwide including six global stateoftheart media centres, enabling customers to reach billions of people around the world. Come and be part of the MX1 team and champion the future of media! We currently have the following job opportunity at our offices in Unterfhring, near Munich Support System Engineer mfd ROLE DESCRIPTION SUMMARY You will be responsible for the implementation of global monitoring solutions for the SES video services. This involves the development of protocolsdrivers to newly connected devicesservices, creating and defining templates and increasing the automation level. The current implementation is based on the product Skyline Dataminer. Initial focus is on video services, with the perspective to support the definition and deployment of monitoring solutions for SES Networks services in the future. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Maintenance and support of the global monitoring systems on an administrator level Further develop concepts for the monitoring of our services Development of drivers, connection of new devices and services to the current Dataminer system Development and maintenance of database connectors to other OSS systems e.g. Configuration Management Database in order increase the automatization level Creation of service templates to support the provisioning of new services in the monitoring environment Support of the global support system team with your expertise COMPETENCIES Profound knowledge of the technologies, products and workflows involved in satellite broadcast, OTT and network solutions Experience in objectoriented programming, preferable in C Strong affinity to MS Windows server operating systems Experience in HTML, XML, REST, SOAP, SNMP, communication protocols in general, and clientserver systems Profound knowledge of TCPIP networking, multithreading, Web Services and .Net Remoting Knowledge of MySQL and Apache Cassandra is an asset Knowledge of Microsoft tools, including MS Visio General understanding of software architecture concepts Willingness to challenge and continuously improve established monitoring concepts QUALIFICATIONS EXPERIENCE Bachelor or masters degree in telecom or ICT preferred, alternatively minimum 5 years of experience in a comparable position in the communication industry combined with education as qualified IT specialist, radio and television technology specialist or similar Minimum 3 years experience in programming Profound English language skills Good communication skills OTHER KEY REQUIREMENTS COMMENTS Interface to all engineering and service integration departments as well as to the 247 operational teams in the NOCsMCRs Support of global OSS projects Close alignment with service assurance systems group What to expect? This is a challenging opportunity in a multinational company. Being a 100 affiliated company of SES one of the worlds leading satellite operator we may offer you a wide range of fringe benefits including stock options, company pension scheme, free accident insurance and Sodexo meal voucher. Apply HERE
Tags: support
system
engineer
support system
Product Assurance and Safety Support Engineer mf Ref. No. 19 70521
2019-07-29 17:31:13| Space-careers.com Jobs RSS
For our customer, ESOC in Darmstadt, Germany, we are seeking for a Product Assurance and Safety engineer to provide Quality Assurance support to the OPSQ office. Responsibilities Major activities of the PA process to be covered Planning and keep uptodate the PA activities in support to the team output PA Plan and PA Work Packages. Monitoring the compliance of the team to applicable standards and customer requirements output PA KPIs, nonconformance management, corrective and preventive actions. Organise and conduct the management of anomalies and problems in each team output problem management, corrective and preventive actions. Organise and conduct the management of configurations and changes within each team output configuration management, baselines. Define and monitor the implementation of the rules for document production by the team output documentation management. Solicit the identification of improvements by the team output lessons learned. Provide direct support to the team as requested possible output demonstration of Dependability requirements, outage analysis, risk register maintenance. In particular the following tasks are highlighted Configure and maintain the PA quality tools to specifically support the missions. Support ground and spacecraft anomaly review meetings, tracking all decisions taken. Support configuration review meetings to process all change requests. Maintain the ground segment product tree of each mission and the agreed documentation baseline. Organise and conduct the Freeze in view of critical operations. Stimulate the regular assessment of risks and reflect the update in the relevant risk register. Stimulate the collection of lessons learned after each major milestone. Survey document production by the team and provide quality review of documents on request. Attend agreed simulation sessions and support the chasing of actions raised in the Debriefing. Support critical operations on console on shift, according to instructions from Flight Operations Director. Major activities of the QA process to be supported are Plan and organise the OPSQ audit activities for internal audits, external audits, and surveillance audits. Solicit closure of overdue actions on audit nonconformances. Support the OPS Improvement Forum. Collect OPS KPI relevant to OPSQ. Contribute to OPSQ feedback to OPS Management Team. Support the maintenance and improvement of the QMS both for the documents and the web site. You are required to familiarise yourself with OPSQ and the assigned missions, in particular with the procedures and tools that are needed to perform the PAQA operations. The tasks to be performed require considerable initiative, flexibility and independence in executing the assigned tasks, within the approach defined by OPSQ. This is a fulltime position to be located at ESOCs premises in Darmstadt with the planned start date 1st September 2019. Qualifications Competencies In addition to having a university degree or equivalent in a relevant discipline, you shall have following knowledge Essential skills are Demonstrated experience with Product Assurance of Missions in Development and Operations Demonstrated experience with Quality Assurance of an organisation Expert and operational experience on problem management process anomalies, nonconformances, review board Experience in working in an operational environment Mastering of quality tools for problem management Experience in Quality Management System QMS Desirable skills are Familiarity with ESA organisation and way of working Familiarity with ECSS standards applicable to ground segment Familiarity with ISO9001 standard quality Familiarity with ISO27001 standard security Expert and operational experience on configuration management process changes, baseline, freeze, deviations, waivers Expert and operational experience on risk management process risk register, trend, acceptance Expert and operational experience on documentation management process reference number, digital signature, template Experience in tools for documentation management Experience in tools for configuration management You shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work without supervision. What can Terma offer At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Recruitment is depending on successful selection by the customer. Additional information For further information, please contact Mrs. Raluca Moise by telephone 49 6151 860050 or by email recruitment.determa.com. To ensure that your application will reach us and is properly processed please apply through the link below with a Cover Letter and an uptodate Curriculum Vitae. Closing date August 14th, 2019 Please note that applicants must hold all appropriate documentation and permits to work in Europe.
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support
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safety
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