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Global Support Engineer, RF
2021-02-04 11:13:28| Space-careers.com Jobs RSS
Role Description Summary As a Global Support Engineer, you will be a customerfocused professional that provides leadership and technical expertise in the support of SES customers and services. You are highly motivated, disciplined, dedicated to making a positive difference, obsessed with customer success, driven to provide an extraordinary customer experience, and willing to assist and help other team members reach their highest potential. Primary Responsibilities Key Result Areas Provide exceptional customer support and serve as the main pointofcontact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements SLA Ensure all events are properly documented, escalated and reported. Initiate timely technical and management escalation as required Ability to gather, organize, and analyze large amounts of data with speed and accuracy as well as detect relationships and make decisions using sound methodical judgment Effective time management skills, takes initiative in the absence of direction and exercises independent judgment without constant supervision Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues Competencies Customer Service Analytical Troubleshooting Problem Solving Prioritization MultitaskingTime Management Oral and Written Communication Qualifications Experience Required B.S. Degree in Telecommunications, Information Technology, or Engineering 2 years of technical support experience in the satellite or wireless communications industry Advanced knowledge and experience of stabilized antenna systems Must be able to work 12 hour rotating shifts that may include nights, weekends and holidays Proficiency in English required proficiency in other languages is highly desirable Preferred Juniper JNCIA or Cisco Certified Network Associate CCNA Certification Technical support experience in a networking operations environment Advanced iDirect Evolution and Velocity IOM Platforms Training and Certification Microsoft Applications Proficiency Access, Excel, PowerPoint, Outlook, Visio, Word Fundamental knowledge of Network Management Systems Compass, Dataminer, EM7, HP OpenView, Nagios, Netcool, SATNMS, ZenOSS SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE
Tags: support
global
engineer
support engineer
Engineer, Software Systems Automation
2021-02-04 11:13:28| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY Our team is looking for a software engineer to join the team to help SES develop a realtime machine learning ML and artificial intelligence AI platform. Our team is responsible for the software development and maintenance of the Ground Control System GCS used for command and control to operation over 70 satellites. This includes spacecraft telemetry processing, storage and retrieval used for spacecraft health and safety. The team is currently in a transformational progression from relational databases to ML and AI. Our team has partnered with IBM to use cutting edge technologies like IBM Event Store memoryoptimized database, IBM Cloud Pak for Data fullyintegrate data and AI platform, and IBM Event Streams realtime processing and ML. Our team will provide the infrastructure, APIs and middleware access to the IBM stack. In this role the ideal candidate will have a passion for taking ownership of the IBM stack and a strong background in data storage and retrieval. This position may be located in Betzdorf, Luxembourg or Manassas, Virginia, USA. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Developmaintain a satellite command and control system Developmaintain a user interface to provide telemetry data, a visual representation of hardware, and a visual representation of system status in realtime Developmaintain middleware technologies that interface with the user interface Developmaintain the underlaying data source interfacing with the middleware technologies Work with an experienced team using agile methodologies Develop highquality software requirements user stories, designs and architectures for the Ground Control System Design and write software that addresses complex requirements, perform associated software unit testing and software integration. Propose and develop enhancements and requirements for new and existing applications. Have the ability to read and understand legacy baselines with little to no documentation Design user interfaces that lay on top of a layered architecture Execute performance engineering and optimization, proof of concept testing, deployment planning and acceptance testing. Configure, deploy and maintain workstations and servers at each of the geographically diverse operation centers. Define and build APIs for a layered architecture Maintain the existing software baselines by addressing software bug and software change requests Perform peer reviews, integration testing, and validation during the software development lifecycle Automate the development cycle via continuous integration Work with external vendors and internal operations staff to provide technical expertise Communicate progress and problems to management, estimate a lead project work schedules and anticipating and avoiding problems. Keep uptodate with latest technologies Create technical documentation Satellite knowledge a plus QUALIFICATIONS EXPERIENCE Bachelors degree in Computer Engineering, Computer Science or Information Technology Expert level in one or more of the following programming languages C, C, andor JAVA Expert level in Object Oriented Design OOD Single responsibility principle Dependency injection Designcode to interfaces Expert level experience in middleware technologies ie Kafka, Mulesoft, ActiveMQ, ZeroMQ, DDS, sockets Expert level experience in data storage and retrieval IBM Event Store, IBM Streams, MySQL, Percona, MS SQL Server, etc Proficient level experience in web presentation technologies ie HTML 5, CSS3, JavaScript Understanding of Unit Testing and GUI testing technologies Web performance testing. Load time, Load and stress testing Understanding of Software Architecture Patterns i.e. client server, layered. Etc. At least 5 years software engineering experience Understanding of software quality management Experience with Agile methodologies Experience with GIT andor BitBucket Experience with Integrated Development Environment IDE ie Eclipse, Visual Studio, etc Experience in utilities programming, debuggers and debugging techniques Experience with Linux Experience with TCPIP protocols and messaging applications Work independently as well as in a team Easiness to communicate at all levels Fluency in spoken and written English OTHER KEY REQUIREMENTS COMMENTS Work with cross discipline teams such as spacecraft engineering and spacecraft operations Ability to explain complex concepts to nontechnical stakeholders. Work on an iterative basis with stakeholders during design and prototyping Relentless focus on collaboration and teamwork Work with remote management and team members Proven mindset of helping others to succeedmentoring Excellent written and verbal communication skills For US based positions must be US Citizen or Green Card Holder WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE
Tags: software
systems
engineer
automation
Electrical engineer
2021-02-03 17:12:53| Space-careers.com Jobs RSS
Who we are? We are a space company and we try to stretch the boundaries. We are located in the Technology Park in Brno. We have development and administrative offices in the TechNest building. A few meters away are our own ISO 8 laboratories. What do we do? We develop! We start with a sheet of plain and we try to develop the best solution for the European Space Agency ESA. Our main domain is mechanical systems. We also have our own procurement and quality control. We have the components we develop manufactured by proven partners and then we assemble and test them in our laboratories. A complete product leaves us. What are we working on? We supply the upper part of the VEGA rocket. We are responsible for the development and delivery of one of the modules for PLATO satellite, which will operate at L2 to discover Exoplanets. We have also joined the Exomars 2020 mission. But there is much more and we need help, so we are looking for another colleague. What would be expected by us? Electronics is a very important part of satellites, rockets, scientific projects on the ISS, etc. We are looking for an electrical engineer to look at the assignment, invent what and how to invent and manufacture, design a board, have fun with a manufacturing company and test the functionality of the whole product. We are looking for someone who can board now! What is the ideal profile The advantage is experience in a similar position, min. 2 years we will also accept fresh enthusiastic graduates, which we will train Experience with PCB design and electronics programming is also an advantage Spoken and written English necessary Willingness to travel Relocation to BrnoCZ What we can offer you Full Time Contract Constant stimuli to learn and grow professionally Good coffee, couch and hammock in our social coworking zone A wide range of company benefits eg 100 paid meal vouchers, company phone subsidized tariff, 5 weeks holiday, Sick Days the, and much more To be able to participate in technological progress and be part of the space industry
Tags: electrical
engineer
electrical engineer
engineer electrical
Ground Stations Operations Engineer
2021-02-03 17:12:53| Space-careers.com Jobs RSS
Position Reference 774 We are currently looking for a Ground Stations Operations Engineer to work at our clients premises in the city of Darmstadt, Germany. The key person will be involved in the routine operations, their evolution and the operations preparation of EUMETSATs Ground Stations GS within the Realtime services and System Operations RSO division for all EUMETSAT Geostationary Earth Orbit GEO and Low Earth Orbit LEO missions e.g. MTG, EPSSG and Sentinel6. Tasks and Activities The scope of work will include Operations of the GS and external GS services. Implementation, verification and operational validation of new Ground Stations and Ground Stations Services and their evolutions. Contribution to the operations preparation and system verificationvalidation for new satellite systems. Provision of support to anomaly investigation. Training of operational personnel for Ground Stations and external Ground Stations Services operations. Contribution to the system verification and validation activities for future satellite systems, including formal system operational scenario validation, SSVTs, IVV, Commissioning and operations rehearsals. Skills and Experience The following skills and experience are mandatory University degree or equivalent in an engineering or scientific discipline relevant to the above mentioned tasks e.g. telecommunications, electronics, radio frequency or equivalent. or proven experience in ground stations TTC and Mission Data Acquisition in a realtime 247 spacecraft operations environment, ideally in an Earth Observation environment. At least two years experience in the operations of complex ground stations systems TTC and Mission Data Acquisition in support of multiple Geostationary GEO andor Low Earth Orbit LEO spacecraft, and experience of verification and validation of such systems. Very good strengths in analysis, synthesis and presentation skills. Excellent interpersonal, communication and reporting skills and an ability to apply these to the interactions within a team and between teams in a multidisciplinary context. Ability to learn and develop the needed skills and knowledge to contribute to the operations of the service, including the ability to rapidly absorb, and make use of, information presented in written and oral communications in a dynamic context. Systematic approach to work, along with the ability to plan your work and to cope with tight schedules and multiple tasks. Ability to work effectively under pressure and to manage complex tasks with minimum supervision. Capability to write accurate, concise, focused and consistent technical documentation and reports. Proficiency in the English language, both written and spoken. The following skills would be highly desirable Experience or indepth knowledge in one of more of the following Major upgrades or evolutions of operational ground stations Definition and implementation of verification and validation activities of ground stations Definition, verification and validation of interfaces between ground stations and ground segments Diagnosis and correction of firstline ground stations hardware and software failures Preparation of requirements, design, interfaces and testing documentation Document management and configuration control processes Definition of user interfaces for operations HMI, reports, etc. Relevant technical standards e.g. ECSS, CCSDS Baseband operation and configuration Dataminer, Monitoring and control tool Space Link Extension SLE operation andor configuration. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 24022021. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.
Tags: ground
operations
stations
engineer
AOCS Sensors Engineer
2021-02-03 17:12:53| Space-careers.com Jobs RSS
Position Reference 773 On behalf of ESA, we are currently looking for an AOCS Sensors Engineer to work in its Site ESTEC in the beautiful city of Noordwijk, The Netherlands. The key person will provide support to the ESTEC AOCSGNC Sensors Unit for the development and procurement of sensors and actuators. The Sensors Unit is in charge of gyroscopes, accelerometers, star trackers, APS detectors for star trackers, sun sensors, magnetic sensors and actuators, and bespoke GNC sensors such as navigation cameras, 3D cameras or Lidars for GNC. The AOCS Engineer will have access to the Sensors Lab, where technologies can be independently characterised. Tasks and Activities The scope of work will include Definition and implementation of AOCS Attitude and Orbit Control Systems for Earth Observation, Telecom, Navigation satellites and for Astronomy Observatories. The functional support provided to these projects e.g. Sentinel, Earth Care, MTG, Alphasat, Small GEO, Galileo, GAIA, Solar Orbiter, includes Participation to project reviews SRR, PDR CDR, . AOCS design, analyses and simulations control loops design and modelling, FDIR, independent simulator setup, functional verification and performance budgets. Review of AOCS SW implementation. Sensors and actuators selection and procurement support. AIVAIT support test benches, review of test plans and test results. Operations support review of Operations Manual, rehearsal and LEOP. Support to inorbit analysis. Conception, initialisation and supervision of corresponding enabling AOCS technology RD High Accuracy Pointing, Generic AOCS Architecture Building Blocks, Innovative AOCS FDIR Solutions including prototyping and tools development. Sensors and inertial actuators technology development APS, Star Trackers, sun sensors, Earth sensors, magnetometers, gyros, accelerometers, magnetotorquers, reaction wheels, CMGs. Development and utilisation of the Control Hardware Laboratory e.g. sensor characterisation and testing. Maintenance, development and setup of AOCS simulation tools. Participation to the elaboration and promotion of ECSS standards in the E60 domain. Providing regular Technical Reporting of the Hardware Development as well as contribute in the preparation and execution of project and technology studies reviews. Skills and Experience The following skills and experience are mandatory Master or PhD in Electronics Engineering, with at least 4 years of relevant working experience. Familiarity with general development process for hardware space equipment key reviews, model philosophy. Strong background in electronics digital, analogue or both, and previous design experience. Familiarity with reviewing schematics, worst case and part stress analyses. Good knowledge of the particularities of space electronics protection of sensitive components, filtering of single events etc.. Fluency in English, both written and spoken. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 25022021. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.
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