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IT Customer Interface Manager

2018-01-26 11:16:51| Space-careers.com Jobs RSS

Vacancy in the Directorate of Internal Services. ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. Applications from women are encouraged. Post IT Customer Interface Manager This post is classified A2A4 on the Coordinated Organisations salary scale. Recruitment will normally be at the first grade in the band A2 however, if the candidate selected has little experience, the position may be filled at A1 level. Location ESTEC, Noordwijk, The Netherlands Description IT Customer Interface Manager in the IT Support to Mission Operations and Exploitation Section, Security Specialized Services Division, Information Technology Department, Directorate of Internal Services. The Customer Interface Manager, operating in support to a specific customer directorate, will be responsible for analyzing customer requirements and translating them into ICT services and solutions. Shehe is the main interface of the customer in all activities throughout the entire lifecycle of the ICT systems, being responsible for the endtoend technical IT service provided. Duties The incumbent will be responsible for contributing to the general functional requirements of the customer organization in the area of ICT solutions identifying areas where information system changes are needed to support customer business plans, and monitoring the impact in terms of change management proposing possible ICT solutions corporate or bespoke to answer customer requirements and compliant with the customer ICT strategy building requirements, specifications, business processes and the business case related to the proposed solutions managing and implementing ICT evolution activities, guided by the needs, costs and plans agreed with the customer ensuring quality of delivery and internal user satisfaction. As needed, the Customer Interface Manager will act as Service Manager or Project Manager, supporting projects or services in their area of competence and any other duty to fulfill the mission of the ESA Information Technology Department. The post holder shall liaise and work with the responsible roles in the IT department to ensure that ESA and departmental security policies, standards and guidelines are always considered and taken into account when implementing new IT products or services. For the contracts entrusted to him her as ESA Technical Officer, ensures that contracted providers adhere to all terms and conditions, monitors and ensure execution of contractual clauses including penalties, incentives, options etc., renegotiates changes to the scope, service levels and pricing, in line with the departmental strategies and in cooperation with the ESA contracts office. Technical competencies Data management technology Data mining Data modelling and database design Information technology security IT service management Network communications Project and technical management Behavioural competencies Systems Broader Business Thinking Customer Focus Relationship Management Problem Solving Results Orientation Teamwork Planning Organisation Education Applicants for this post should have a Masters degree or equivalent qualification in a relevant IT andor Computer Science field. CertificationSpecialisation studies in Data Science and Big Data analytics areas, and IT in the field i.e. ITIL, PMI, Prince2, Agile would be consider an asset. Additional requirements Knowledge in the fields of Data Science, deep learning technologies, artificial intelligence. Other information For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework. The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset. The Agency may require applicants to undergo selection tests. The closing date for applications is 23 February 2018. If you require support with your application due to a disability, please email contact.human.resourcesesa.int. Please note that applications are only considered from nationals of one of the following States Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada and Slovenia. According to the ESA Convention the recruitment of staff must take into account an adequate distribution of posts among nationals of the ESA Member States. Priority will first be given to internal candidates and secondly to external candidates from underrepresented Member States when shortlisting for interview. see Nationality Targets In accordance with the European Space Agencys security procedures and as part of the selection process, successful candidates will be required to undergo basic screening before appointment. Apply HERE

Tags: customer manager interface

 

Lead Product Assurance Manager mw

2018-01-18 17:17:04| Space-careers.com Jobs RSS

HE Space ist ein erfolgreiches, internationales Unternehmen im Raumfahrtsektor. Seit mehr als 35 Jahren untersttzen wir unsere Kunden mit qualifizierten Experten aus den Bereichen Ingenieurswesen, Wissenschaft und Administration. Derzeit suchen fr unseren Kunden in Mnchen zum nchstmglichen Zeitpunkt einen Lead Product Assurance Manager mw. Lead Product Assurance Manager mw Ihre zuknftigen Aufgaben und Verantwortungsbereiche Erstellung von projektspezifischen Produktsicherungsplnen nach Kundenanforderung Abstimmung der geplanten Manahmen mit Auftraggebern und mit der Projektleitung Umsetzung der vereinbarten Anforderungen im Projekt Definition der Produktsicherungsanforderungen fr Unterauftrge und berprfungFreigabe der resultierenden Planungen berwachung der Unterauftragnehmer bei der Umsetzung dieser Anforderungen sowie Abnahme deren Lieferungen und Leistungen KoordinationDurchfhrung der Produktsicherungsaufgaben whrend der Entwicklung und Fertigung im Haus und bei Unterauftragnehmern KoordinationDurchfhrung von Inspektionen und berwachung von Testaktivitten im Haus und bei Unterauftragnehmern ErstellungFreigabe der relevanten Produktsicherungsdokumente Untersttzung des Qualittsmanagementbeauftragten bei der WeiterentwicklungOptimierung und Implementierung des firmeninternen Qualittsmanagementsystems. Was Sie mitbringen sollten Abgeschlossenes Studium der Physik, Elektronik, Informatik, Luft und Raumfahrttechnik, des Maschinenbaus o. . Mehrjhrige Erfahrung in der Produktsicherung von Raumfahrtprojekten und mit den zugehrigen Standards Sichere Deutsch und Englischkenntnisse Hohes Ma an Verantwortungsbewusstsein Strukturiertes und zielorientiertes Arbeiten Teamorientierung und ausgeprgte Kommunikationsfhigkeit. Dieser Job befindet sich in Oberpfaffenhofen. Wir freuen uns auf Bewerber, die ab 01.02.2018 oder so bald wie mglich danach verfgbar sind. Wenn Sie denken, dass Sie fr diesen Job geeignet sind, senden Sie uns bitte sobald wie mglich Ihren Lebenslauf zusammen mit einem Motivationsschreiben an Ms Elisa Manfreda unter jobshespace.com, mit Angabe der Kennziffer DEDSC3704. Ein spannendes und dynamisches internationales Arbeitsumfeld erwartet Sie! Bitte beachten Sie Aufgrund der Arbeitserlaubnisanforderungen fr diese Stelle bewerben Sie sich bitte nur, wenn Sie Staatsangehriger eines EUStaates sind oder oder eine Arbeitserlaubnis fr Deutschland beantragen knnen. Apply for this job

Tags: product lead manager assurance

 
 

Quality Assurance Manager mf

2018-01-18 15:18:59| Space-careers.com Jobs RSS

We are searching for a Quality Engineer with experience in Space Defence branch. We offer an opportunity to work in a dynamic multinational team environment on the leading European Project. Task Assessment of mechanical components, materials and processes for aerospace products. Implementation of material and process review boards with customers and suppliers. Definition and evaluation of qualification procedures for new materials and processes. Assessment of material and process aspects with regard to the conditions of use in the space sector. Assessment of inspection and testing procedures, as well as integration or testing procedures. Creation of material and process lists. Specialist support in material and process selection, in case of damage or in the offer evaluation. Your profile Masters degree in Aerospace Engineering, or similar. Previous experience in the performance of inspections, preferably in the field of Space industry. Knowledge of quality methods of manufacturing and testing. Knowledge of the ECSSStandards, especially ECSSQST10 and 20. Knowledge of NCTS Nonconformance Tracking System. Languages English mandatory German is a nice asset

Tags: quality manager assurance quality assurance

 

Communication Officer and Event Manager

2018-01-18 11:18:49| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Main responsibilities For our activities in ESOC, we are currently looking for an Communication Officer and Event Manager that will cover the following tasks Maintenance of regular contacts with media, including social media Maintenance of a dedicated media and VIP management database Convento within access rights granted Organisation of media and special events, including briefing of speakers and followup of requests from media Setup of outreach events agreed in the ESA communication plan Support to launch and mission events Execution of events and tasks defined in partnerships and cooperation agreements Support to social media campaigns Handling of media requests and country desk web pages Set up of exhibitions related to OPS matters and country desk needs Detailed conceptual plan for the implementation of the events. Ideal candidate Specific Competence Requirements Good knowledge and at least four years experience in the following areas o International Media and Social media, and o Science, engineering or technological communication. A good synthesis ability and a basic understanding and interest for science is needed Good spoken and written English and German and French Master degree in Journalism, Communication, Business Administration or Political Sciences Good interaction skills and capacity to work under stressful situations A fair knowledge in the following areas will be considered an additional advantage o Web applications, o Audiovisual tools o Graphic design and layout A highlevel of flexibility, good organisational and communication skills High degree of desktop computer literacy MSOffice products, publishing software and social media channels. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 60,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Tags: event manager communication officer

 

PA Supplier Quality Manager

2018-01-17 19:17:20| Space-careers.com Jobs RSS

HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a PA Supplier Quality Manager to support our customer in Germany. PA Supplier Quality Manager Key Tasks and Responsibilities As part of the Product Assurance Department, you will have the following responsibilities Editing of project specific product assurance plan regarding customer requirements Harmonization of planned tasks between customer and project management Implementation of agreed requirements within the project Definition of product assurance requirements for subcontracts and validation and release of resulting planning Controlling of subcontractors during implementation of those requirements and acceptance of their deliveries Coordination and conduction of product assurance tasks during development and production inhouse and at subcontractors site Creation and release of relevant product assurance documents Support the quality management responsible for further development improvement and implementation of internal quality management system. Skills Experience You will have the following qualifications and relevant experience Degree in Physics, Electronics, Information technology, Aerospace Engineering or similar domain Several years of experiences in product assurance in space projects with strong knowledge of the relevant standards High sense of responsibility Structured and targetoriented way of working Team oriented and well communication skills Knowhow in PartsMaterialProcesses as well as Safety assurance will be considered an advantage Knowhow and interest in electronic manufacturing eboxes, PCBs and EEE parts will also be considered an advantage Fluency in English is mandatory knowledge of German is a strong advantage. This job is located in Munich Area. We welcome applicants who are available from February 2018 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Elisa Manfreda at jobshespace.com, quoting job DEBSC3703 as soon as possible. An exciting and dynamic international working environment awaits you! Please note Due to work permit requirements for this position, please apply only if you are citizen of a European Union state or if you are eligible to obtain a work permit for Germany. Apply for this job

Tags: quality manager supplier

 

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