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Tag: support
Charity's support for the relatives of missing people
2014-02-26 13:03:06| Agriculture - Topix.net
Since 2010, Peter Lawrence has worked with Missing People - a national charity which helps families around the country who have missing relatives.
Tags: support
people
missing
relatives
Exelis to support US Navys minesweeping defence systems
2014-02-26 01:00:00| Naval Technology
The US Navy has selected Exelis to provide depot level repair, maintenance and modifications for two deployed mine defence systems.
Tags: support
systems
defence
navys
Global Vision Implements New 24/7 Customer Support Portal
2014-02-25 17:19:00| Packaging Gateway
Global Vision, the industry leader in the development of innovative proofreading technologies, today announced the availability of a new self-registered, web-enabled 24/7 customer support portal (CSP), which is designed for ease-of-use and client eff
Tags: support
customer
global
portal
Configuration Management Tool Service Support
2014-02-25 16:36:01| Space-careers.com Jobs RSS
Take advantage of this new opportunity for a Configuration Management Tool Service Support Engineer to assist with activities such as the planning, development and installation of Configuration Management database systems. Thorn SDS is an AUG registered business with a local bilingual English German support team in Darmstadt. We specialise in the supply of staff and services into the space and security sectors and are particularly interested in speaking to existing contractors at EUMETSAT that may be searching for a cost effective employment partner. Our business culture is based on recognising the value and potential of our staff and acting at all times as a professional and supportive employer. All candidates shall have practical experience of Serena Dimensions CM administration installation from scratch, release, upgrade, endtoend lifecycle definition and implementation, product breakdown structure minimum of 5 years SQL programming on Oracle or Sybase databases minimum of 2 years SW development in vb.net minimum of 2 years SW development environment Visual Studio minimum of 2 years Configuration Management standards such as CMMI, ISO or ESA ECSS is mandatory Basic experience of database administration is essential and practical experience with source code control tools e.g. CVS or Subversion would be considered to be desirable. All applicants require a University degree in Computer Science along with a minimum of 5 years experience in a Configuration Management related role including build, deployment and installation process in large softwareintensive high availability operational systems. Candidates must have good communication skills along with the ability to prioritise workload and perform under pressure. The working language for this position is English, knowledge of German and French would be considered advantageous.
Tags: service
support
management
tool
User Support Analyst
2014-02-25 14:36:55| Space-careers.com Jobs RSS
An exciting new opportunity has arisen for a User Support Analyst to man and operate the Service Desk as part of the Service Desk Team in compliance with the Service Level Agreements and provide first and second level user and technical support and services. Typical tasks and responsibilities will include To installconfigure and administrate desktop and notebook systems hardware and operating system MS Windows, hardware peripherals printers, scanners, etc, and standard office applications To maintain, administer and support remote access devices e.g iPhones, VPN tokens To administer user accounts and manage user permissions To provide first and second level user and technical support, particularly in the area of standard desktop applications Windows 7, MS Office 2007, Visio, etc To support the procurement of softwarehardware and participate in crossteam IT Projects To operate the Service Desk providing firstsecond level user support for corporate ICT service users. Document actions and interactions related to Service Desk calls or user requests. All applicants require extensive knowledge and experience in The installation, maintenance and troubleshooting of MS Windows 7, MS Office 2007, Visio, MS Project and Internet Explorer and the installation and maintenance of mobile computing solutions e.g. VPN access, Notebooks, Remote Access, WLAN and iPhone Experience in performing user administration in MS Active Directory and Exchange along with extensive experience in end user support in general. Knowledge of Outlook configuration and administration and troubleshooting in an MS exchange environment The successful candidate will have a customer focused and service orientated attitude along with excellent interpersonal skills, particularly when under pressure and dealing with demanding customers. Experience in a structured ISO 9000 certified andor ITIL based information technology service organisation along with experience using Microsoft Management Console, software distribution systems and hardware installation, maintenance and troubleshooting would all be considered advantageous. All applicants require a good working knowledge and understanding of the English language, French or German would be desirable.
Tags: support
user
analyst
support analyst
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